REDX Employee Reviews
Out of 364 REDX employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping REDX improve their work culture. The Marketing team, with 97% positive reviews, reports the best experience at REDX compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
There aren't any Leadership reviews of REDX yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
I feel as though the knowledge and material we are obtaining is lengthy and very resourceful. Not just anyone can process this resourceful information to assist others. I think our compensation (KPI) can be better.
Review from Customer Support Dept
I know that I am overqualified for this job. I helped make some changes and it has gone unnoticed because of my position
There's currently no monthly bonus or monetary incentive for my department
Pay is a little low, but they provide a great opportunity to learn and grow within the company.
my manager treats us all like were expendable. He's only out for himself. The low pay and no pto make me want to leave too
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
With a few exceptions, I feel that meetings are often missing an agenda to make it clear what pre-planning or thought could be done to make things more efficient.
Review from Engineering Dept
we need a leader who can bring us together as a team. we're all just on our own islands
Review from Customer Support Dept
What needs to change to make the company culture better?
new manager for the call center
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of REDX yet.
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What's going wrong and how can it be improved?
the manager need to stop acting better than everyone. theres no trust and everyone is scared to speak out and then get fired.
Review from Customer Support Dept
No room to grow in the support department. Nothing new to learn either. Each day is the same as the last.
Review from Customer Support Dept
What would you most like to see improved at your company?
The review process
Time to market
Review from Marketing Dept