Working At Rent the Runway - Ask a Question | Comparably
Rent the Runway Claimed Company
Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion fashion industry by pioneering dynamic ownership and enabling women to rent, subscribe to and purchase secondhand clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. By creating a new model of dynamic ownership rooted in sustainability, RTR has made apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 700 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times. read more
EMPLOYEE
PARTICIPANTS
72
TOTAL
RATINGS
667
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Q&A With Rent the Runway Employees

Rent the Runway employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Rent the Runway

Someone who understands what they are doing

The customer service, the quality and uniqueness of the items, how smooth the renting process is, and how many compliments I get on my RTR

saben lo que hacen, gentiles y perfeccionistas

when i see my co workers ready to work and not tired and frustrated

Toxic culture filled with micromanagers

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What it's like to work at Rent the Runway

  • Rent the Runway employees generally work 9.4 hrs a day
  • Employees at Rent the Runway report the work pace is extremely fast
  • 69% of Rent the Runway employees look forward to interacting with their team every day
  • Rent the Runway employees typically get valuable feedback on how to improve at work Once a month
  • 56% of Rent the Runway employees call their work environment positive

Q&A With Rent the Runway Employees

Asked to all employees at Rent the Runway

  • Much more diverse than other tech companies, especially in leadership.

  • Well, being a female focused company, it's clearly not as good as it *could* be, but compared to almost any tech company, it's extremely diverse.

  • The company is actually more diverse than other companies I have seen. There are many female executives versus predominantly male leadership at other companies. Also, the executive team is diverse comprising with 50% of the exec team as non white. Many senior leadership positions are also lead by a diverse team. I believe it is at least 30% non white, but what is most diverse about the company are the backgrounds and experiences of the employees. This leads to diverse ideas and solutions that are more inventive.

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Asked to the Engineering Department at Rent the Runway

  • Good, but like all places, people love to complain about it. It's higher than comparable companies.

  • Very good. Very competitive.

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Asked to the Engineering Department at Rent the Runway

  • Not too many, but then again, big launches or big sales can cause some weeks to need overtime. But, generally, 9-5.

  • There isn't a ton of overtime, mostly people leave right on at 6pm... but being an ecommerce company with a lot of physical requirements, "On Call" can be a bit stressful and require some pretty strenuous help. Aka, on Thanksgiving day, the team was all online (from home!) helping to work out issues.

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Asked to the Operations Department at Rent the Runway

  • Low

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Asked to the Operations Department at Rent the Runway

  • Easy schedule compared to most operations.

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Asked to the Operations Department at Rent the Runway

  • It's very young & inexperienced. Hard place for career growth

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Asked to the Operations Department at Rent the Runway

  • Leadership only want to hear answers they come up with themselves.

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Asked to all employees at Rent the Runway

  • You meet with a lot of people, but only the most senior people matter. You will hear back within a week.

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Asked to all employees at Rent the Runway

  • Understand the culture and why your skill set will add to the team before you come to the interview.

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Asked to all employees at Rent the Runway

  • Really smart people with great social skills. It's an intensely complex business and we have a lot of really smart people, so to really succeed you have to know your stuff and be able to think through extremely complex issues.

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Asked to all employees at Rent the Runway

  • Every quarter there is a company-wide survey, and every year there is a very 'positive' and engaging 360-review process.

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Asked to all employees at Rent the Runway

  • Overwhelmed, but excited.

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Asked to all employees at Rent the Runway

  • Oh, totally fine. Hours aren't crazy or anything for most people, most of the time.

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Asked to all employees at Rent the Runway

  • Extremely. I've never had to focus so much in my life!

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Asked to all employees at Rent the Runway

  • Really, really fun. Ski trip and Beach trip... all with open bar and nice buses and.. yeah, they do a great job with this.

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Asked to all employees at Rent the Runway

  • How much challenging work there is to do! Such a complex business model, it really takes a smart person to know how to innovate.

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Asked to all employees at Rent the Runway

  • Employees that have been there a long time tend to have PTSD about some of the startup years, but it's high among anyone who's started in the last couple years.

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Asked to all employees at Rent the Runway

  • It's nice... been improving it pretty rapidly. But, still suffers from the 'open office' layout that literally every company has now and is terrible for developers.

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Asked to all employees at Rent the Runway

  • Cheaper rentals! A full extra week off for Christmas! One day a year that we rent out a cool beach club in the Hamptons AND a day where we rent out a Ski lodge upstate.

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Asked to the Engineering Department at Rent the Runway

  • A lot of tech debt, but moving in the right direction.

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Asked to the Engineering Department at Rent the Runway

  • Really awesome leadership. I think some years in the past have been pretty mixed, but the company is growing well and there is a clear direction and everyone seems to be working towards the same goal.

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Aggregated Employee Answer on Comparably

  • Rent the Runway employees rate their manager a D- or 51/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.

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Should I work at Rent the Runway?

31% of Rent the Runway employees would encourage their friends to become coworkers, whereas 8% are neutral and 61% would not recommend working at Rent the Runway to their friends.

-30
eNPS Score
31%Promoters
8%Passive
61%Detractors

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