Rent the Runway Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
Rent the Runway Claimed Company
Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion fashion industry by pioneering dynamic ownership and enabling women to rent, subscribe to and purchase secondhand clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. By creating a new model of dynamic ownership rooted in sustainability, RTR has made apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 700 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times. read more
EMPLOYEE
PARTICIPANTS
72
TOTAL
RATINGS
667

Rent the Runway Company Culture

Rent the Runway Culture

This score is derived from employee ratings & reviews
2.4/5
Rent the Runway's Overall Culture is rated D-

Top Rated Culture Dimensions

Rent the Runway CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Jennifer Hyman Rent the Runway's CEO
Jennifer Hyman
53 /100

Diversity at Rent the Runway

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Rent the Runway have rated CEO Rating, Environment, and Happiness as the highest categories they have scored

Women at Rent the Runway

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Rent the Runway have rated Office Culture, Team, and Happiness as the highest categories they have scored

Rent the Runway eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-30

Rent the Runway employees are -30% more likely to recommend Rent the Runway as a great place to work

31%Promoters
8%Passives
61%Detractors

Working at Rent the Runway

Working at Rent the Runway is rated below average by 72 employees, across various culture dimensions. Rent the Runway employees rate Office Culture highest among all categories, and think that Meetings and Executive Team have the most room for improvement, putting Rent the Runway’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in New York. See below in detail how working at Rent the Runway was rated by employees.

Overall Company Culture at Rent the Runway

D-

Overall Company Culture at Rent the Runway is rated D-

Last updated a month ago

Bottom
10%

Rent the Runway ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 72 Employees

View Results
0
20
40
60
80
100
HR
91
HR91
Engineering
78
Engineering78
Operations
39
Operations39

Rent the Runway Employee Reviews

Out of 41 Rent the Runway employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Rent the Runway improve their work culture.

72%
28%
Positive Reviews72%
Constructive Feedback28%

Positive Reviews From Rent the Runway Employees

  • What do you like best about the leadership team?
    saben lo que hacen, gentiles y perfeccionistas
  • What makes you most happy at work?
    when i see my co workers ready to work and not tired and frustrated
  • What did you like most about the interview process?
    Quick process and follow up.

Constructive Feedback From Rent the Runway Employees

  • What would you improve about your company's interview process?
    Someone who understands what they are doing
  • What's going wrong and how can it be improved?
    Old inventory. Slow customer service
  • What needs to change to make the company culture better?
    Less work hours and a trusting workplace

Rent the Runway Company Information

Rent the Runway Company Overview

Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion fashion industry by pioneering dynamic ownership and enabling women to rent, subscribe to and purchase secondhand clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. By creating a new model of dynamic ownership rooted in sustainability, RTR has made apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 700 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.

Rent the Runway was founded in 2009 and its current CEO is Jennifer Hyman. Since its inception 17 years ago, Rent the Runway has grown to 1000 employees.

Rent the Runway Mission, Vision & Values

Rent the Runway Mission Statement

Our mission is to power women to feel their best every day.

Rent the Runway Vision Statement

We’re not just a closet; we’re a community — one that swaps everything from clothes, to inspiration and ideas. When we’re able to wear what makes us feel our best, we can be our best selves. And with the Closet in the Cloud, women can more freely express themselves and dress for the incredible lives they lead. We encourage our members to explore all the different aspects of their style, whether it’s renting an outfit for every day or a special occasion, or finding a pre-loved designer piece to keep forever.

Rent the Runway Values

  • Everyone deserves a Cinderella experience!
  • Dream big and go after it.
  • Make the most with what you have...scrappiness is a virtue.
  • Debating, honest conversations and collaborating make the company stronger.
  • Happiness and positivity is a choice!
  • Embrace the RTR family and bring your authentic self into the office each day.
  • Bring your best intentions to everything and trust that others do the same.
  • Adapt and learn from everything you do.
  • Roll up your sleeves and get involved! Everyone should be accessible and involved with the day to day elements of RTR.
  • We are all founders of Rent the Runway!

Sustainability and Corporate Social Responsibility at Rent the Runway

As the pioneer of clothing rental, we built a more sustainable business model for fashion by encouraging customers to buy less and wear more. We believed that the most significant way to power change within the industry was to ultimately reduce clothing production, given it accounts for 70% of the fashion industry's emissions. But, until recently, we had never quantified our impact.

To learn more, click below for a full list of key methodology and findings from our first ever Life Cycle Analysis:
https://www.linkedin.com/pulse/rtr-commissions-first-comprehensive-study-clothing-rental-/?trackingId=07iFTrvBn5oSrq3JKJMU4g%3D%3D

Headquarter10 Jay St
New York City, NY 11201
United States of America
Websitewww.renttherunway.com
Founding Date2009
Company StatusPrivate
Jobsrenttherunway.com/careers
Social Sites

Rent the Runway Competitors

Rent the Runway competitors include Nordstrom and Stitch Fix. Rent the Runway ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Rent the Runway compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Nordstrom's Logo
    Nordstrom
    3.3/5
  2. #2
    Stitch Fix's Logo
    Stitch Fix
    2.9/5
  3. #3
    Rent the Runway's Logo
    Rent the Runway
    2.4/5
  • Culture Video

Rent the Runway Employees

Rent the Runway has 1000 employees. 72 employees at Rent the Runway have reviewed Rent the Runway across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 72 Rent the Runway employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Rent the Runway are mostly dissatisfied with their total compensation at Rent the Runway, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Rent the Runway are mostly dissatisfied with their team. 72 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Rent the Runway are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Rent the Runway believe the environment at Rent the Runway is positive. Most Participants believe the pace of work at Rent the Runway is extremely fast. About 51% of the employees at Rent the Runway work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Rent the Runway are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Rent the Runway employees generally work 9.4 hrs a day
Work Hours
A Day in the Life
Employees at Rent the Runway report the work pace is extremely fast
Work Pace
A Day in the Life
69% of Rent the Runway employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Rent the Runway employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
56% of Rent the Runway employees call their work environment positive
Environment

Joining Rent the Runway - Employee Onboarding

100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Rent the Runway KPIs and OKRs

Employees’ understanding of Rent the Runway's KPIs and OKRs is essential for its success. Out of 3 Rent the Runway employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Rent the Runway CEO & Leadership

Rent the Runway CEO - Jennifer Hyman

Jennifer Hyman Rent the Runway's CEO
53 /100

Jennifer’s approval rate is lower compared to CEOs at similar sized companies, putting Jennifer in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in New York. Jennifer Hyman’s employees rank Rent the Runway in the Top 30% for Office Culture, in the Bottom 30% for Environment, and in the Bottom 20% for Retention. Hyman is generally unpopular with Rent the Runway employees, but ranks especially low with employees with the company for Less than 1 Year, and by employees with 1 to 3 Years experience and Female employees. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to Rent the Runway’s competitors, Jennifer Hyman ranks below both Stitch Fix CEO Elizabeth Spaulding and Nordstrom CEO Erik Nordstrom.

Rent the Runway Leadership

The Rent the Runway Executive Team is rated a “F” and led by CEO Jennifer Hyman, Chief Revenue Officer Anushka Salinas, and COO Maureen Sullivan

  • Jennifer Hyman  CEO / President

    Jennifer Hyman CEO / President

    Jennifer Hyman serves as the CEO / President of Rent the Runway.

  • Anushka Salinas Chief Revenue Officer

    Anushka Salinas serves as the Chief Revenue Officer for Rent The Runway. Anushka started at Rent The Runway in December... read more

  • Maureen Sullivan COO

    Maureen Sullivan serves as the COO of Rent The Runway. Maureen started at Rent The Runway in October of 2015. Maureen... read more

  • Joshua Builder Chief Technology Officer & Head Of Product

    Joshua Builder serves as the Chief Technology Officer & Head Of Product of Rent The Runway. Joshua started at Rent The... read more

  • Claudia Huapaya VP, Operations & Strategy

    Claudia Huapaya serves as the VP, Operations & Strategy of Rent The Runway. Claudia started at Rent The Runway in April... read more

  • Laura Latushkin VP of Finance

    Laura Latushkin serves as the VP of Finance of Rent The Runway. Laura started at Rent The Runway in September of 2014.... read more

  • Becky Case VP Engineering

    Becky Case serves as the VP Engineering of Rent The Runway. Becky started at Rent The Runway in July of 2018. Becky... read more

  • Hampton Catlin VP Engineering

    Hampton Catlin serves as the VP Engineering of Rent The Runway. Hampton started at Rent The Runway in March of 2018.... read more

  • James Tate Vice President Engineering, Logistics

    James Tate serves as the Vice President Engineering, Logistics of Rent The Runway. James started at Rent The Runway in... read more

Rent the Runway Salaries

How much does Rent the Runway pay?

How much do people at Rent the Runway get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rent the Runway is $110,707, or $53 per hour, while the estimated median salary is $109,811, or $52 per hour.

At Rent the Runway, the highest paid job is a Director of Sales at $228,288 annually and the lowest is a Community Manager at $49,285 annually. Average Rent the Runway salaries by department include: IT at $91,142, Sales at $155,553, Finance at $88,500, and Business Development at $88,392. Half of Rent the Runway salaries are above $109,811.

36 employees at Rent the Runway rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 106 ratings) while 32 employees at Rent the Runway rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 34 ratings).

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$86k
$86k17th Percentile
33rd Percentile
$108k
$108k33rd Percentile
50th Percentile
$170k
$170k50th Percentile
67th Percentile
$228k
$228k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$291k
$291k100th Percentile
$110,707*
Average Compensation
$109,811*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Rent the Runway Salaries by Department

Explore Rent the Runway Salaries

Diversity & Inclusion at Rent the Runway

Diverse employees at Rent the Runway score the company 51/100 across various culture categories, placing Rent the Runway in the Bottom 10% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Rent the Runway across various culture dimensions.

We are proud of what we’ve built at Rent the Runway so far and we are committed to continuing to strengthen our culture of diversity and inclusivity. We are actively building a comprehensive D&I strategy, with current initiatives focused on training, focus groups, inclusive recruiting, analyzing employee demographic details and more. We are committed to ensuring Rent the Runway is a place that attracts diverse talent and supports the ongoing growth and development of all of our employees.,,We are lucky to have an incredibly dynamic team that is already diverse in so many ways across a variety of functions within our organization. We are committed to stepping up our initiatives while continuing to foster an environment where people can bring their best, full self to work each day. We look forward to enhanced creativity, collaboration and community as our team continues to evolve.

Ranked Culture the Highest

Women 91/100
Department - HR
Men 87/100
Department - Engineering
Diverse Employees 41/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 43/100
Tenure - 1 to 2 Years
Men 63/100
Tenure - Less Than 1 Year
Diverse Employees 39/100
Tenure - 1 to 2 Years

Rent the Runway Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Rent the Runway PTO

Rent the Runway's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Rent the Runway Careers

Rent the Runway Jobs

Search

No Recent Jobs found for Rent the Runway on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

H1B Visa

In 2019, Rent the Runway applied for 12 H1B visas. Of the work permits applied for, 92% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Rent the Runway unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Rent the Runway has a total of 1000 employees

12
Total Applied
  • 92% Granted (11 out of 12)
  • 0% Denied ( out of 12)
  • 8% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 12)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 12)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Rent the Runway Know You Want To Work There

Overview of Candidates Interested in Rent the Runway on Comparably

Candidates By Department

All Industries
33%
Marketing
22%
Design
14%
Engineering
9%
Sales
9%
Other
14%

Candidates By Location

New York City
40%
Los Angeles
5%
Seattle
3%
San Francisco
3%
Cambridge
3%
Other
45%

Frequently Asked Questions regarding Rent the Runway

What is Rent the Runway address?

Rent the Runway location is at 10 Jay St

Who is the CEO of Rent the Runway?

Rent the Runway CEO is Jennifer Hyman, their score by employees is 53

What is Rent the Runway eNPS?

The eNPS for Rent the Runway is -30

What is the salary for IT Manager in Rent the Runway?

IT Manager average salary in the US is 108k

What are the salaries in the IT in Rent the Runway?

The average salaries for IT in Rent the Runway is 91k

×
Rate your company