RevolutionParts FAQs | Comparably
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RevolutionParts powers automotive parts and accessories sales across North America. The company’s core focus is on delivering an enterprise-ready platform for parts retail and wholesale commerce channels. The RevolutionParts platform powers more than $600M in annual sales and reaches millions of unique buyers globally, transforming the way buyers and sellers connect. For more information, visit www.revolutionparts.com. read more
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RevolutionParts FAQs

RevolutionParts's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 186 most popular questions RevolutionParts receives.

Frequently Asked Questions About RevolutionParts

  • Uploading inventory is one way to add transparency on whena part is estimated toship based on your preferences. Inventory uploads will only affectparts that are tied to the genuine RevolutionParts parts OEM catalog(aftermarket or custom part numbersare not supported at this time).

    Getting Started

    You'll need to createa separate .csvfile in Microsoft Excel for each and every make for which you want to upload inventory, meaning you'll need a file for Ford, a file for Mopar, a file for Honda, etc. The first rowof your .csv file should containthe following:

    PART_NUMBER, QTY

    You can download an example file by clicking here.

    NOTE:Even if you have a bin but are out of a part, please include it in the .csvfile with"0"for the quantity. You can exclude items that youdo not stock.

    With the above values as your column names, put your part numbers in the first column, the quantity you have of each in the second column.

    Filename

    Your file will need to be saved as a commaseparated value (.csv). The name of the file must be exactly as follows: the word, "inventory," followed by a hyphen, then your file's "file ID," then the .csv file extension. See below for an example:

    Format: inventory-FILEID.csv

    Example: inventory-54545445545SDGSDDGGYH54555.csv

    PLEASE NOTE: You will need to have a separate file ID for each individual file. Contact RevolutionParts Support for a file ID for each list you plan to upload.

    Configuration

    In order to complete the initial setup process, you will need to contact RevolutionParts Support. Send an email to [email protected] explaining that you'd like to set up manual inventory upload, and that you would like it enabled on your site. The current messaging for inventory notifications displaysas follows:

    In-Stock before daily cutoff time

    In-Stock after daily cutoff time

    In-Stock on the weekend

    Special order/Out-of-Stock items

    The current messaging for these timeframes are below:

    Orders placed within the next ((hours,minutes)) will ship today!

    Orders placed today will ship tomorrow!

    Orders placed today will ship on Monday!

    Will ship in 2-4 business days

    Contact RevolutionParts Support if you want tomodifyyou inventory messaging.

    NOTE: We will never display the actual inventory numbers fora part. The inventory messages/shipping estimates are designed to add transparency to customers on theestimated ship date, not to reflect or show actual stock values.

    Upload Info

    We use an FTP server to hostthe .csv file you'll be uploading. To upload your file, navigate to the following addressin File Explorer for Windows (not Internet Explorer): ftp://[email protected]/Uploads

    [email protected]

    For Mac users, you will need to use an FTP client to upload your inventory (via an FTP client, such as Cyberduck ).

    Once you drop your file into the FTP server, your inventory upload will beprocessed automatically. You can verify this by looking for your configured inventory messages on a part referenced in your latest upload, but it may take a few minutes for your file to process. Contact RevolutionParts Support if you don't see changes within 30 minutes of uploading your file.

    While manual inventory upload is useful, it's also manual. You'll have to upload an updated .csv file every time you plan to update your inventory levels, whether it be when you receive new stock of previously Out-of-Stock items, or when you run out of stock of currently In-Stock items. Keeping up with your inventory is not necessary, but strongly recommended (so that you can be transparent with your buyers).

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    Uploading Inventory Manually

    To manually upload inventory files for your warehouse(s),

    Click onProductsin the top-menu.

    SelectInventory from the left-side menu, then Uploads.

    Click the green "+Upload Inventory File" button in the top-right corner.

    Select your inventory file The inventory uploader accepts a number of common filetypes, including .csv, .xls, and .xlsx. As long as your file has columns with headers relating to part number and quantity in some way, our system will accept it! This includes inventory files provided by most popular DMS systems; you can upload these files as-is, without needing to reformat them.

    Using the RevolutionParts Inventory Template

    RevolutionParts has a standardized inventory template you can use if the uploader gives you trouble. To use it,

    Download the CSV Template provided at the bottom of the popup. You can also download the template at the bottom of this article.

    Open the template in Microsoft Excel (or a similar spreadsheet processor), then fill the template with your inventory information. Youmust save the file as a .csv before it will work with the system.

    Your file must only contain part number in column A, quantity in column B, and nothing else.

    Done

    Once you've found your inventory file, click "Select File," then choose it.

    Next, set the warehouse and manufacturer associated with the inventory file.

    Once everything is configured, click the "Upload" button to load the file into the system.

    OPTIONAL: Uploading your inventory via FTP

    Uploading Inventory Files via FTP

    You can upload your inventory to the system by dropping it right into our FTP server! Configuration is super simple, and our system provides you with the necessary filename and FTP server URL. Simply use the FTP client of your choice to upload your files, and if they're named as designated by the Control Panel, they'll automatically apply your inventory. To configure the FTP upload method,

    Click onProductsin the top-menu.

    SelectInventory from the left-side menu, thenConfiguration.

    After that, click the green "+ FTP Inventory Feed" button on the top-right corner.

    In the popup that appears, select the warehouse and manufacturer associated with your file.

    Although you may not have an inventory file yet, you'll need to set up and save the configuration before any FTP uploads will work.

    IMPORTANT: the name of your inventory file is how our server will identify your files. The required filename is given to you in the popup. Youmust name your .csv inventory file to match this filenameexactly, otherwise your uploads won't work. Your filename consists of the word "inventory," a dash, your unique file ID, and a .csv file extension. See an example below:

    You can use any FTP client to connect to our server at the address provided in the popup. For copy/paste reasons, the FTP server address URL is: ftp://[email protected]/Uploads

    Click the "Create Inventory Feed" button to save your configuration.

    Once the FTP feed is configured, you can access our server at the address above and drop/upload your inventory file (matching the name provided in the popup). Using this method, you won't have to log into the Control Panel to manually upload inventory.

    Done

    Frequently Asked Questions about Inventory Uploads

    How long does it take for my inventory to upload?

    Inventory files will take time depending on the size of the file. Most will take a few minutes but large files can take up to a few hours to upload inventory.

    What happens when I upload a new inventory file?

    New inventory files will completely replace existing inventory information. If your inventory file differs to much from the previous file you will not be able to upload inventory. Please contact and we will help push your upload through.

    How many products can I upload in my inventory file?

    Inventory files are limited to a maximum of 15,000 rows.

    View Article
  • Accepting credit cards is vital to a successful online store, and payment gateways such as Authorize.net, CenPOS, and WorldPayare great options. You'll usually only use one credit card processor for your store, so once you've decided which you'll use, scroll down to the corresponding section below for quick instructions on how to set it up.

    Click here to visit the homepage for Authorize.net

    Click here to visit the homepage forWorldPay

    Setting up Authorize.net

    To set up Authorize.net on your RevolutionParts store, you'll need an existing account with Authorize.net. Click here to createan account and obtain your API login ID and transaction key.

    Once you have obtained your credentials:

    Log in to your RevolutionParts store

    From the left-side menu, select Cart Settings > Payment, Shipping & Discounts > Payment Methods OR click "Payments" under Helpful Tools (see image below) contact Braintree Support

    Payment Configuration tab - select "Authorize.net" from the drop-down

    Enteryour API Login ID and Transaction Key into the corresponding fields

    Click the "Save & Activate" button. This will save your credentials and activatethe Authorize.net payment gateway on your site.

    That's it! Authorize.net is now integrated and ready to accept credit card payments.

    Setting upWorldPay (formerly SecureNet)

    Despite one additionalfield, setting up WorldPayis very similar to setting up Authorize.net or CenPOS. To set up WorldPayon your RevolutionParts store, you'll need an account with SecureNet. Click here to createan account, then obtain your Group ID, SecureNetID, and SecureNetSecureKey.

    Log in to your RevolutionParts store

    From the left-side menu select Cart Settings > Payment, Shipping & Discounts > Payment MethodsORclick "Payments" under Helpful Tools (see image below)

    Payment Configuration tab - select "WorldPay" from the drop-down

    Enter yourGroup ID, SecureNetID, and SecureNet SecureKeyinto the corresponding fields

    After you've entered your information, click the "Save & Activate" button beneath the fields. This will save your credentials and active the WorldPaypayment gateway on your site.

    That's it! WorldPayis now integrated and ready to accept credit card payments.

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    Global Payment Set Up

    In order for your shoppers to buy from you, you'll need to set up a payment gateway! A payment gateway is a method through which your buyers can enter their payment information (such as a credit or debit card) to pay for their orders.

    RevolutionParts integrates with a number of popular payment gateways. Click the button for the desired gateway below to learn more!

    PayPal (Express Checkout and Payments Pro)

    The best way to accept payments via PayPal on your store is to first add PayPal Express checkout! PayPal Express Checkout is what consumers typically think of when they think "PayPal." Adding Express Checkoutfirst makes it much easier to add Payments Pro.

    Adding PayPal Express Checkout

    Adding PayPal Express Checkout:

    Under the "PayPal Express Checkout" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the blue "Connect PayPal EC" button to go to PayPal.com and sign in.

    Once you've signed into PayPal, you'll be asked to authorize the connection between PayPal and RevolutionParts. Proceed through the steps to connect your account!

    Once your PayPal account is connected, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a differentGateway Label. This is useful when adding multiple methods of the same type.

    Done

    Adding PayPal Payments Pro

    Adding PayPal Payments Pro:

    Note: This process is easiest if you've already set up PayPal Express Checkout!

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "PayPal"

    Use the dropdown to select which API credentials to use.

    If you've already connected PayPal Express Checkout, simply select that gateway (or its label) from the dropdown menu to use those credentials to link your Payments Pro account.

    If you haven't connected PayPal Express Checkout (or don't want to), you can select "Enter API Credentials" to see fields for the necessary API credentials. Log into www.paypal.com/api to view your PayPal credentials.

    Once your credentials have been selected/added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Done

    PayPal Payflow Pro

    Adding PayPal Payflow Pro:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "PayPal Payflow Pro" If you're not sure if your account is Payflow Pro or Payments Pro, contact PayPal Support.

    Enter the credentials for your PayPal Payflow Pro account. These can be obtained from PayPal.

    Once your credentials have been added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Authorize.Net

    Adding Authorize.Net:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Authorize.Net"

    Enter the credentials for your Authorize.Net account. These will be API credentials obtained from Authorize.Net,not your traditional account login credentials.

    Once your credentials have been added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Stripe

    Adding Stripe:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Stripe"

    Click the button to "Connect to Stripe." This will take you to Stripe's login page, where you can follow the prompts to connect your Stripe account to RevolutionParts.When you're done connecting the account, you'll be taken back to the integration page to continue setting up the integration.

    Once your account has been connected, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Braintree

    Adding Braintree:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Braintree"

    Set whether or not your Braintree integration uses 3D Secure. 3D Secure offers extra layers of protection against online fraud.

    Before you can enable 3D Secure, you'll need to to enable it on your account.

    Click the button to "Connect with Braintree." This will take you to Braintree's login page, where you can follow the prompts to connect your Braintree account to RevolutionParts.When you're done connecting the account, you'll be taken back to the integration page to continue setting up the integration.

    Once your account has been connected, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Worldpay

    Adding Worldpay:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Worldpay"

    Enter the credentials for your Worldpay account (obtained from SecureNet).

    Once your credentials have been added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Store Level Payment Methods

    IMPORTANT NOTE: If you have already integrated the payment gateways at the global level but you need to add/remove one from a specific store, please follow these steps. You do NOT have to do these steps if you already check-marked the stores when you were first setting up the payment method.

    Add/Remove Payment Methods

    Click on the Gear Icon on the upper right to go to the settings page.

    On the page that follows, search for your store on the left menu and click on it.

    On this page, you will be able to select what payment gateways are active for that particular store. For example, if you have already integrated PayPal Express Checkout on the Global settings, you can simply just click on "+Add New" under PayPal Express Checkout. That will automatically turn it on for that store. See image for details.

    Once you add it, it will look like this:

    Note: To Delete it, simply click the "X".

    Done

    Offline Payments

    Adding Worldpay:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Worldpay"

    Enter the credentials for your Worldpay account (obtained from SecureNet).

    Once your credentials have been added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Existing payment - important note - add selling channels

    View Article
  • Search pages (Dynamic SEO pages) can be used to present the customer with a specific list of parts that you want to feature,such as special buys or kits of related parts. They can also be used to direct paid AdWords searches to specific criteria that you determine when setting up your keywords within an ad. Doing this forces Google to index the pages being used for the ad. If you feel that there are product specific pages not getting as much search traffic as you would like, this is a great way to direct traffic to those pages and create more relevant ad content for targeted users.

    In theleft-side menu's search bar, search for "seo" and select "Dynamic SEO Pages." Alternately, you can click on "Marketing," then "Search Engine Optimization," then select "Dynamic SEO Pages." [email protected]

    Click on the "Add a New Dynamic SEO Page" link at the top of the page.

    Enter the title for your new page. This will be visible to your buyers.

    The page URL will auto-fill once you enter the title, but you have the optionto change the default if you want to. (The small "refresh" button will pull the name of the page into the URL field.)

    You have the option to enter a Make, Model, and/or Year for this search. If you use this option, the system will only show results for the specified vehicle, and won't be able to be changed by your buyers. If you want your buyers to be able to filter down to their own vehicle, leave these fields blank.

    Click the "+ADD NEW TERM" link to enter new search terms for this page.

    Add the relevant search terms, separated by a comma, and click the "Add" button.You canalsoenter specific part numbers or part number prefixes. This works with OEM partsas well as custom products.

    If you were making a search for water pumps, select the search terms water, pump and water pump by separating multiple terms with a comma.

    You can add a featured image to your page by clicking the "Choose File" button in the "Featured Image" section.

    You can add text and image content to your page using the editor, much like you would in any other Text Page.

    Next, you can fill in the SEO settings that you'd like, including the page title, meta title and description. You can also choose whether or not the page is visible, which is useful when first creating the page.

    When you are finished, click the "Save Changes" button.

    The page will automatically be available in your website's sitemap, but if you'd like a link to this page somewhere else on your site, just reach out to RevolutionParts Support for help!

    If you are interested in using the RevolutionParts Marketing Agency to take care of your marketing needs, email [email protected], or contact your Customer Success Manager.

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    Search pages can be used to present the customer with a specific list of parts that you want to feature, such as special buys or kits of related parts. They can also be used to direct paid AdWords searches to specific criteria that you determine when setting up your keywords within an ad. Doing this forces Google to index the pages being used for the ad. If you feel that there are product specific pages not getting as much search traffic as you would like, this is a great way to direct traffic to those pages and create more relevant ad content for targeted users.

    Log in to your Manage dashboard at manage.revolutionparts.com.

    Click on the gear icon in the upper-right corner of the page.

    Use the left-side menu to select your store, then the "Design"section, then click on "Pages."

    Click on the green "+New Page" button.

    Enter the title for your new page. This will be visible to your buyers.

    The page URL will auto-fill once you enter the title, but you have the opportunity to change from the default now.

    In the "Page Type" drop-down menu, select "Search."

    Choose whether or not this page is published. It can be useful to set this to "No" initially, while you're putting together the page, but make sure to flip it to "Yes" when you're ready to publish the page.

    You can set the page title here. This is how Google and other search engines will see the page title.

    You can also set the meta title and meta description for SEO purposes.

    You have the option to enter a Make, Model, and/or Year for this search page. If you use this option, the system will only show results for the specified vehicle, and won't be able to be changed by your buyers. If you want your buyers to be able to filter down to their own vehicle, leave these fields blank.Note: if you select a vehicle, custom productswill not appear on a search page.

    Click the blue "+Add New Term" button to enter new search terms for this page.

    Add the relevant search terms, separated by a comma, and click the "Add"button.You canalsoenter specific part numbers or part number prefixes. This works with OEM partsas well ascustom products.

    If you were making a search for water pumps, select the search terms water, pump and water pump by separating multiple terms with a comma.

    Negative keywords are supported in this search. To add negative keywords, add the search term, then a space, then a dash (-) followed by the negative term you'd like to exclude. For example, you may not want to show bolts on your "Brakes" page, so you might add the following terms: "rotor -bolt, drum -bolt, caliper -bolt, brake -bolt."

    Note that the negative keyword is per search term, so it must be added to each term you'd like it to apply to.

    Also note that negative keywords only function on word searches, they cannot be used for specific part numbers.

    You can add text and image content to your page using the editor, much like you would in any other Text Page.

    If you are an advanced user, and you are familiar with Page Builder, you can check the"Use Advanced Mode" option. This will allow you to use Page Builder to create the layout and content of the Search Page.

    When you are finished, click the blue"Save Changes" button.

    If you'd like a link to this page somewhere on your site, just reach out to RevolutionParts Support for help!

    If you are interested in using the RevolutionParts Marketing Agency to take care of your marketing needs, email, or contact your Customer Success Manager.

    View Article
  • Page Builder provides an easy way to add content or change your page layouts. This tool is intended for advanced users who feel comfortable editing portions of their site. Note that deleting or adding content that breaks the site is irreversible, so caution is advised.

    If page layouts are enabled on your site, you can edit Text Pages and Dynamic SEO Pages in Page Builder, but themost common use of Page Builder is to edit your home page, header, or footer.

    In the left-side menu, search for "layout" to bring up the "HomePage Layout", "Header Layout", and "Footer Layout" section, and choose the one you would like to edit. You can also reach these sections by clicking on"Cart Settings", then"Appearance & Content", then selecting the layout you would like to edit. manage.revolutionparts.com

    All elements of Page Builder work similarly, so for this article we will focus on parts of the "HomePage Layout" section.

    Along the top of the page, there are 4 buttons.

    A toggle switch on whether this page is enabled. For new Text or Dynamic SEO Pages, this will be off by default.

    A gear icon. This is intended for advanced users, and allows you to edit the layout in code form. If you copy the entire text block, you can paste it somewhere on your end for backup purposes.

    The "Add Section" button will add an empty section to the bottom of the layout.

    The "Save Layout" button saves the page layout. It's important to note that if you make changes within a section and save that section, you must also save the layout for those changed to reflect on the site.

    In each section, there are 5 options.

    The arrow icon allows you to click-and-drag the section above or below other sections on the page.

    The pencil and paper icon allows you to edit the HTML ID and classes for this section, the background or background image, the text color, and a few other minor tweaks.

    The trash icon will delete this section. There is a confirmation dialogue if you accidentally click this, but if you confirm the deletion and save the layout, there is no way to retrieve this section again and it will need to be rebuilt.

    The download arrow icon will allow you to export the code of this page section. This can be useful if you plan to duplicate the section in its entirety on another page.

    The "Add Row" button is what allows you to add actual content to the section. When you click this button, a dialogue box will appear that asks you how you would like this row laid out.

    Once rows have been added to the section, there are 3 row buttons, along with two options for each individual column.

    The arrow icon allows you to drag this row above or below other rows in this section.

    The pencil and paper icon allows you to edit the HTML ID and classes for this row.

    The trash icon allows you to remove this row.

    Under the column, the pencil and paper icon allows you to edit the HTML ID and classes for that column, along with the module arrangement and the text alignment.

    The "+" icon (add) allows you to add actual content to the column in the form of modules. Clicking the "+"brings up a list of pre-built modules that you can plug into your page. You also have the ability to add a custom HTML field under the "Text and Custom" section, which you can use to display text, code, or whatever else you'd like. Please note that due to the sheer volume of modules available, and because we are always adding more, we can't go into detail about specific modules here. We believe that they are user-friendly for advanced users who understand HTML and CSS concepts, and we encourage you to browse through the available modules at your convenience.

    Once you have added modulesto the column, you have the ability to edit the module by simply clicking on it. You also have the ability to delete the moduleby clicking on the trash icon, or move the moduleby clicking the arrows and dragging it to another column.

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    The navigation in the video above is slightly different than it is in the new platform, but the core concepts remain the same.

    The Page Editor in the Layouts section provides an easy way to add, remove, or edit content on your site! This tool was designed for users who feel comfortable editing portions of their site on their own.

    Please note that it's not presently possible to undo changes made in the Layouts section.

    To edit a page's layout,

    Log into your Control Panel at.

    Click on the gear in the upper-right corner of the site.

    At the bottom of the left-side menu under "Selling Channels," click to expand the store you want, then click, "Design," then, "Layouts."

    From here, you can see all of the pages and areas for which you can edit the layout. To edit a layout, click on the pencil icon to the far-right of that section. Note that you can reset any layout to its default state by clicking the button.

    Along the top of the page, there are 4 buttons:

    Thebutton is intended for advanced users, and allows you to edit the layout in code form. It also allows you to add a script to this specific page. You can also use this button so save your current layout (in a sense). By copying the entirety of the code in the popup, you can paste it elsewhere on your computer to "save" it as a backup. If you want to revert your Page Builder changes, you can copy your backed-up code and overwrite the code in the "Edit Layout" popup to "restore" that backup.

    Thebutton will add an empty section to the bottom of the layout. Sections house rows, and rows house modules.

    Thebutton will allow you to import an existing section you've previously exported.

    Thebutton saves the current layout.It's important to note that if you make changes within a section and save that section, you must also save the layout for those changed to reflect on the site.

    In each section, there are 5 buttons:

    The arrows icon allows you to drag the section above or below other sections on the page.

    The pencil and paper icon allows you to edit the section's HTML ID and classes, the background color or image, the text color, whether the section should appear on Desktop or Mobile, and a few other tweaks.

    The trash icon deletes the section. There is a confirmation step if you accidentally click this, but if you confirm the deletion and save the layout, there is no way to retrieve this section again.

    The download arrow icon allows you to export the code of this page section. This can be useful if you plan to duplicate the section in its entirety on another page.

    The "Add Row" button is what allows you to add actual content to the section. When you click this button, a dialogue box will appear asking how you want the columns in the row to be arranged.

    Once rows have been added to the section, there are 3 row buttons on the left of each row, along with two buttons underneath each individual column.

    The arrows icon on the left allows you to drag the row above or below other rows in this section. Rows can also be moved to other sections if desired.

    The pencil and paper icon allows you to edit the HTML ID and classes for the entire row.

    The trash icon allows you to delete the row.

    Under each column, the pencil and paper icon allows you to edit the HTML ID and classes for that column, along with the module arrangement and the text alignment.

    The "+" icon (add) allows you to add actual content to the column in the form of modules.Clicking the "+"brings up a list of pre-built modules that you can plug into your page. You also have the ability to add a custom HTML field under the "Text and Custom" section, which you can use to display text, code, or whatever else you'd like. Please note that due to the sheer volume of modules available, and because we are always adding more, we can't go into detail about specific modules here. We believe that they are user-friendly for advanced users who understand HTML and CSS concepts, and we encourage you to browse through the available modules at your convenience.

    Once modules have been adde to your columns, you have the ability to edit the module by simply clicking anywhere on its grey block. You also have the ability to delete themoduleby clicking on the trash icon, or move themoduleby clicking the arrows and dragging it to another column.

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  • With Dynamic Catalog Content, you have the power to add content to the make, model, and year pages of the catalog. On these pages, you can provide cross-linking to other parts in the catalog, drive traffic to a page built for a specific vehicle, and most importantly, add custom content to your site to boost SEO.

    To set it up:

    Search for Dynamic Catalog Content in the search bar

    To create custom content click the Add Custom Content link

    Now you will determine what level of the catalog pages you want to add your content.

    Choose from the drop downs to filter the page(s) where content is added

    Every dropdown you choose from will narrow down where your content will be added. Follow the examples below to see where each level adds content.

    Make:

    Make + Model:

    Make + Model + Year:

    Make + Model + Year + Category:

    Make + Model + Year + Category + Subcategory:

    Dynamic Catalog Content is not just for text, you can add images, links, and much more. If you have any further questions on how to use the Dynamic Catalog Content pages reach out to our technical support team at [email protected] or call at 480-779-7278.

    If you are interested in using the RevolutionParts Marketing Agency to take care of your marketing needs, email [email protected].

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    With Dynamic Catalog Content, you have the power to add content to a given vehicle's make, model, and year pages of the catalog. On these pages, you can provide cross-linking to other parts in the catalog, drive traffic to a page built for a specific vehicle, and most importantly, add custom content to your site to boost SEO.

    To set up Dynamic Catalog Content,

    Log in to your RevolutionParts account and click the gear in the top-right corner to go to your Account Settings.

    In the left-side menu under Selling Channels, click the desired store, then "Marketing," then "Dynamic Content."

    The Dynamic Catalog Content page will show all pages currently built. To add a new page, click the "New Dynamic Content" button.

    Use the fields on the content builder to add content to a catalog page for a specific vehicle:

    First, select a combination of Make, Model, and/or Year. For whatever combination you select, the content defined on the rest of the page will be visible on the catalog page for that vehicle.

    Next, define the H1 Title, Meta Title, and Meta Description for the page. This will give Google and other search engines more context on what the page is and how to classify it.

    Then, use the Page Content to add content to the catalog page in whatever way you'd like; rich text, images, or any other HTML content.

    Finally, choose whether the custom page content should be above or below the catalog content (trim and engine).

    When you're satisfied with your content, click the "Save" button in the top-right corner.

    That's it! The page will be visible to search engines, and might look something like this:

    Note:The vehicle's engine and trim levels arenotable to be selected during the building process, butare visible on the actual catalog page for that vehicle.

    Note:Vehicle catalog page are set to "NOINDEX" by default to avoid taking a hit for duplicate content. Adding Dynamic Catalog Content as described above sets them to "INDEX," meaning Google and other search engines can find the pages and provide your store with the associated SEO boost.

    How to View Your Dynamic Catalog Content

    To view the Dynamic Catalog Content yourself, add the following text to the end of your store's domain name:

    /v-year-make-model

    Example: www.mypartsstore.com/v-year-make-model

    Then replace year, make, and model with the relevant settings for your custom content.

    Example: www.mypartsstore.com/v-2012-toyota-rav4

    Done

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  • This article will walk you throughthe process of exporting all of your customer data form your RevolutionParts store!

    Log in to your RevolutionParts Control Panel.

    Click on, "Orders &Customers," then, "Customers."

    There, you'll see a search box with various search criteria. To export a list of all of your customers, set the "Account Status" field as desired and click, "Search." Note: you can also use this page to locate specific customers by entering search criteria first before clicking "Search."

    You'll then be presented with a list of all of the customers on your site. "Customers" are both A) consumers who have created an account on your site,and B) consumers who have ever purchased fromyour site.

    Click the "Export to CSV" button at the bottom of the page to create a spreadsheet of customer data.

    Your browser should automatically download a spreadsheet called, "users.csv." The size of the file will depend on the number of customers you're exporting. The information contained in a customer export is as follows:

    Last Name

    First Name

    Company

    Address Line 1

    Address Line 2

    City

    State

    Zip

    Country

    Email

    Phone

    Login (username)

    Additional Information (customer notes)

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    This article will walk you throughthe process of exporting all of your customer data form your RevolutionParts store!

    Log into your RevolutionParts Control Panel, then click "Customers" in the top-menu.

    Once the page loads, use the store selector in the top-right corner to select the desired store. Customer accounts are tied to individual stores, so you'll need to select the right one to see the customers associated with that store.

    There are several ways to export your customers: All Customers, Current Page, or Manual Selection.

    All Customers:Do not check any boxes to the left of the customers. Instead, click the carat on the left of the header row, then click, "Export All" to export all customers in your selected store.

    Current Page: Check the "master" checkbox at the far-left of the header row to select all 50 contacts on the current page. Then, click the button called, "Selected 50," then, "Export (50)" to export the current page.

    Manual Selection: Check the box to the left of each contact you want to export. Then, click the button called, "Selected #," then, "Export (#)," to export the customers you've checked.

    Once you've clicked an export option, a notification will appear in the lower-right corner of your screen telling you the export is queued. The notification includes a link to the Bulk Exports page, which you can click to view/download your export.

    You can also get to the Bulk Exports page at any time by clicking the gear in the top right corner, then using the left-side menu to navigate to Bulk > Exports.

    On the Bulk Exports page, click the blue "Download" link to the right of the desired export to download a .csv file of your data.

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  • Custom products can be used tolist aftermarket, performance parts, kits, apparel, orwhatever else you'd like on your site.

    **Note:A custom category must be created prior toadding products to it. Please follow this article to create a Custom Category (if needed).

    Adding a Product

    From the left-side menu, click "Products & Categories"

    Clickon "Add a New Product" Custom Category

    You can add custom products individuallyor upload them in bulk. To add products individually,follow these instructions:

    Product ID must be one of the following:

    5+ digit number

    4+ alphanumeric with minimum 1 letter and 1 digit

    Anything with an underscore

    Any "word" with 2 or more hyphens ("touch-up" will not work, but "touch-up-paint" will)

    No special characters, including + ( [ { * & % etc

    Product InfoTab

    Basic Properties

    Product Name (title)- title of the productas it will appear to your buyers

    Product ID-enter the part number (NOTE: You must follow one of the part number requirements above)

    Item Price - the MSRPprice of the custom product

    Call For Price - check to hide the sale price and make not available for purchase online

    Main Category (primary) - select the main category for the product from dropdown

    Secondary Categories - select this to add the product to multiple categories (Ctrl+click to select more than one).

    Is this product available - leave selected to make the product available for purchase

    Primary Image - upload a 1020x680 or smaller image (we recommend images of this size because they load faster)

    Image Alt Text - describe the contents of the image

    Pricing

    Cost

    List price - required

    Sale Price -required

    Core Charge

    Call for Price - check to hide the sale price and make not available for purchase online

    Use OEM Price an Attributes - if this custom product matches an OE part number exactly, pricing and attributes data will be pulled from the OE part and override the custom data. If left unchecked, the custom product will override the OE product.

    Product Description- (add plain text or html) - enter description of product

    Sales Tax Properties - select "General" from dropdown menu to apply your general sales tax rule

    Product Properties

    Free shipping for this product? - Checkmark if applicable

    Unit Weight - Required

    Shipping price for Product Level - Enter if applicable, allows you to fix the shipping price of this product to a value you choose

    Global Trade Item Number (GTIN) - enter if applicable

    ProductWidth - Recommended for more accurate shipping quotes

    ProductLength - Recommended for more accurate shipping quotes

    ProductHeight - Recommended for more accurate shipping quotes

    Mark product as Hazmat? - Check if applicable

    Product Ships in own box -Check if applicable

    Mark product as a "Hot Deal" - Will add the hot deal sticker if the product is featured on the homepage

    Show product on homepage - Checkif you want to display on your homepage

    Priority -Display priority of featured productson the home page

    SEO Properties

    Meta Title - gives the product page a name

    Meta Description - this description is approximately 160 character and summarizes the content of the page

    Product Url (custom) - Your custom url will override the "pre-generated" URL

    Save Changes

    That's all you need to do to add a custom product individually! There are instructions for adding product attributes below, which allow you to create "options" such as size, color, and more!

    Attributes Tab

    You may have a product that has various colors, sizes, or assemblies. Based on these selections, it may also impact price and shipping weight. If your custom product has attributes,

    Click on the "Attributes" tab

    Click "Create New Attribute"

    Add Attribute

    Attribute Name - for your understanding

    Attribute Caption - what the customer will see

    Priority - used for sorting if you have multiple attributes

    Attribute type -how your attribute options will be displayed

    Is This Attribute Active? - check to show attribute on custom product

    Options - enter the different options for your attribute (sizes, colors, etc), separated by a new line. Use the options key underneath the text field for specific formatting instructions.

    Click Add Attribute

    Save Changes

    Attribute Examples

    Accessory bag where customer can choose their preferred color:

    Adding an attribute that increases the price:

    Save Changes. Here is what it looks like:

    SecondaryImages Tab

    Upload any additional images for product in this tab

    Note: If you plan on adding multiple products, and feel comfortable working in Excel, the bulk upload productoption may be rightfor you. Please follow this link Bulk Product Upload for instructions on how to bulk upload products.

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    If you want to create custom products in bulk, read this article !

    Custom products can be used tolist aftermarket, performance parts, kits, apparel, orwhatever else you'd like on your site.

    Click Products in the menu

    Click the "Create Product" button on the top-right of the page (a box will pop up)

    Create New Product box:

    Product Type - Simple

    Enter SKU and MPN

    Brand - Select from dropdown, or manually type a brand if the product doesn't belong to an OE manufacturer

    Click "Create Product"

    Withinthe product, enter all necessary info (Name, Description, Weights & Dimensions, Cost, and List price)

    Click Save

    Once you've saved the product, you'll be able to add images and direct pricing, otherwise it will follow your pricing rules.

    Adding Your Custom Part to a Custom Category

    Within all products you have the ability to add the product to a category. This area is located in the product under the "Attributes" section.

    NOTE: Before adding you custom part to a Custom Category, you must create the category. Click thislink and follow the steps explaining how to setup.

    To add your product to a category, scroll to the category section of your product and "checkmark" the correct category

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  • Contact Name Email Subject Description

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  • This guide will walk you through the process of verifying your PayPal Business account within your eBay Business account.

    Log in to your eBay account

    In the top left corner next to your name, click the dropdown arrow and select Account settings

    From Account settings, select Business Information, then click the Automatic Payment Method hyper link and follow the prompts to PayPal.NOTE: Once you complete the automatic payment prompts for PayPal, you will have the option to click return to your eBay account which will take you back to the Account Settings page.

    From Account settings, select PayPal Account and then click the Link My PayPal Account button and follow the prompts to PayPal.NOTE: Once you complete the prompts for this step, you will not be taken back to the Account Settings page. You will need to open a new tab and return to eBay.com and back to the Account Settings page from there as indicated in Step 1.

    From Account settings, select PayPal Account and then click the Become Verified button.

    Once you select Become Verified you will be redirected to PayPal, and from there, just follow the prompts to verify your account!NOTE: If you do not have a bank account added to your PayPal account you will NOT be able to successfully link you PayPal account as a secure payment method for your customer.

    If you get stuck or need help, please contact your Implementation Manager.

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  • In this article, you'll learn how to add installation instructions to a product page!

    First, make sure you have the installation instructions PDF (or image file) ready for upload. The File Manager can only accept files 2MB or smaller, so if your PDF is larger than this, you'll either need to A) decrease the file size by making the resolution of the PDF lower, or B) split the PDF into multiple files that don't exceed the 2MB limit.

    Once your file is under 2MB, you are ready to upload it to your site! Log in to your Control Panel and search on the top-left for the word, "file." You'll see "File Manager" appear highlighted in dark grey - click on it to launch the File Manager section.

    How to Add PDF Files to Policy Pages

    Once the File Manager section loads, click the link that says, "Click Here to launch the File Manager." You'll need to have pop-ups enabled in order to use the File Manager.

    Once the file manager window opens, click the "Choose File" button near the bottom of the pop-up to select your PDF from your computer. Once you've selected your file, click the "Upload file" button to add it to the File Manager.

    After you've added your file, the pop-up window will refresh, and your PDF will be added to the file list. Scroll through the alphabetically-sorted list to find the file you just uploaded, and click the small button on the right for "Download File " (the small square button that says "JPG" in it).

    After clicking that button, you'll see the HTML Reference link for your file. We'll use this link in a moment,so you shouldkeep this window open so you can refer to it later.

    Now, navigate to the OEM Part Info Tool by either searching for it in the search box, or clicking the helpful link for it on the bottom of the Control Panel Dashboard. Enter the part number you want to add the instructions to and click "Get OEM Part Information."

    Once the information for that part loads, copy and paste the following code into the "Part Description" field:

    <hr><span style="font-size:20px;">CODECODECODE</span><hr>

    Once the code has been entered into the field, copy and paste the HTML Reference code form the File Manager popup (the window you kept open from a few moments ago), and replace "CODECODECODE" in the field with the HTML Reference code you just copied from the File Manager. Your finished code should look something like this:

    <hr><span style="font-size:20px;"><a href="/images/custom/82213687 install.pdf">82213687 install.pdf</a></span><hr>

    Now, all you have to do is change the name of your link. To do that, highlight the second mention of your filename (the one not contained by these - "<>"), and change it to whatever you'd like. We recommend something simple, like "Click here for installation instructions!" Once changed, your code should resemble something like this:

    <hr><span style="font-size:20px;"><a href="/images/custom/82213687 install.pdf">Click here for installation instructions!</a></span><hr>

    When you're satisfied with your code, scroll to the bottom of the page and click "Save changes." Now when you visit the product page on the front end of the site, you'll see the installation instructions link under the product image.

    That's it! If you have questions or need help with anything else, just email [email protected] for assistance. Thanks for reading!

    Similar instructions can be found in this article: How to Add PDF Files to Policy Pages

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

    This text will not appear on the finished article.

    In this article, you'll learn how to add installation instructions to a product page!

    First, make sure you have the installation instructions PDF (or image file) ready for upload. The File Manager can only accept files 2MB or smaller, so if your PDF is larger than this, you'll either need to A) decrease the file size by making the resolution of the PDF lower, or B) split the PDF into multiple files that don't exceed the 2MB limit.

    Once your file is under 2MB, you are ready to upload it to your site!

    Log in to your RevolutionParts account and click the gear on the top-right corner to access your Account Settings.

    Then, use the left-side menu to find your store under the "Selling Channels" section. Click to expand your store options, then click, "Design," then click, "File Manager."

    Once the File Manager section loads, click the button in the center of the page to upload your desired file(s) (or drag and drop your files to the space indicated).

    Once your file(s) are uploaded, they'll be listed underneath the upload area.

    Click the "eye" icon to the right of any file to view it in the File Manager. While viewing the image/file, right-click on it and open it in a new window. Opening the file reveals the direct URL file path for that file in address bar of your web browser. You can copy and paste this file path to create a link to this file on a product page.

    Once the information for that part loads, copy and paste the following code into the "Part Description" field:

    <hr><span style="font-size:20px;"><a href="FILE-PATH-URL">Click here!</a></span><hr>

    Once the code has been entered into the field, copy and paste the file path (the URL you kept open from a few moments ago), and replace "FILE-PATH-URL" in the code with the file path URL you just copied when viewing the file from the File Manager. Your finished code should look something like this:

    <hr><span style="font-size:20px;"><a href="https://rparts-sites.s3.amazonaws.com/8b5a6395197252c1f3a6d30973fba636/design/Install-Instructions1.pdf"</a>Click here!</span><hr>

    Now, all you have to do is change the name of your link. To do that, highlight the second mention of your filename (the one not contained by these - "<>"), and change it to whatever you'd like. We recommend something simple, like "Click here for installation instructions!" Once changed, your code should resemble something like this:

    <hr><span style="font-size:20px;"><a href="https://rparts-sites.s3.amazonaws.com/8b5a6395197252c1f3a6d30973fba636/design/Install-Instructions1.pdf">Click here for installation instructions!</a></span><hr>

    When you're satisfied with your code, scroll to the bottom of the page and click "Save changes." Now when you visit the product page on the front end of the site, you'll see the installation instructions link under the product image.

    That's it! If you have questions or need help with anything else, just email [email protected] for assistance. Thanks for reading!

    Similar instructions can be found in this article:

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  • NOTE: Every step in this walkthrough is required for your Storefront Plugin to work correctly.

    Your Parts Counter includes a Storefront Plugin store that's super easy to install! Your Storefront Plugin store can be used to replace the parts form on your dealership website, and allows buyers to place orders directly rather than submit a parts inquiry. The orders feed directly into your RevolutionParts Control Panel! Installation is a breeze, and with a little help from your IT team, you can have a functional Storefront Plugin store up and running in minutes.

    NOTE: it's very likely that you'll need the help of your IT team (or whoever controls your dealership website) to install the Storefront Plugin store script (Steps 8-10).

    Are you a web developer installing the Stronefront Plugin code? Read this article!

    To install your Storefront Plugin store:

    Log into your account on manage.revolutionparts.com

    Click on the Account Settings gear in the top-right corner of the Control Panel. click here

    In the left-side menu under "Selling Channels," click "Parts Counter."

    Next, click "Plugin," then, "Installation."

    IMPORTANT 1: To begin setting up your Storefront Plugin store, check the box at the top of the page.

    IMPORTANT 2: Next, enter the desired URL of the destination for yourStorefront Plugin store. For example, if yourStorefront Plugin store will be installed on your dealership website's parts page, your URL might look something like this: https://www.examplesite.com/parts-page. Be sure to include the http/https portion of the URL. If you don't have a dedicated page on which to install yourStorefront Plugin store, you may want to have your web team create one first.The domain above is an example; the actual domain on which you want your Storefront Plugin installed will need to be entered.

    IMPORTANT 3:After entering the store URL, click the "Save" button on the top-right corner.

    PLEASE NOTE: At this point, the system automatically creates the "Plugin" Pricing Template for yourStorefront Plugin. The price rules for your Storefront Plugin are automatically pulled from the "Default - Retail" pricing template from your Web Store. To learn how to configure your price rules, click here.

    PLEASE NOTE: You'll likely need the assistance of your IT team (or whoever handles your dealership website) for the rest of the installation.

    To install yourStorefront Plugin store, copy the script in the box under Step 1 and paste it into the source code of the destination URL where you'd like the store to appear.The script above is an example; your script can be found on the RevolutionParts Control Panel.

    PLEASE NOTE: The plugin script must be installed exactly as it appears in the "Installation Script" box. Any modifications, rearrangements, or any other changes are made to the script will likely cause it to fail. The script must also be installed as code, not plain text.

    You'll also need to copy the meta tag in the <head> section of the page that houses the Storefront Plugin store. This will improve page load time and mobile compatibility.The script above is an example; your script can be found on the RevolutionParts Control Panel.

    Configuring the Server Scripts (Step 3 of installation) is optional, but recommended. It requires some familiarity with server configuration, so you'll likely need to get your IT team involved to complete that step.

    After the store has been enabled, the destination URL has been entered, and the necessary steps (1 and 2) have been completed, you'll need to click the "Verify Installation" button on the top-right to finalize the process.

    If everything worked, your Storefront Plugin store should be immediately visible on the destination URL! If not, you'll be presented with any errors in a popup.

    If you haven't already, don't forget to configure your Storefront Plugin's price rules! To learn how to configure your price rules, .

    That's it! Your Parts Counter Storefront Plugin store should now be visible to potential buyers, and orders received through the Storefront Plugin store will be routed directly into your RevolutionParts Control Panel with the store labelled as, "Parts Counter."

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  • In order for your shoppers to buy from you, you'll need to set up a payment gateway! A payment gateway is a method through which your buyers can enter their payment information (such as a credit or debit card) to pay for their orders.

    RevolutionParts integrates with a number of popular payment gateways. Click the button for the desired gateway below to learn more!

    PayPal (Express Checkout and Payments Pro)

    The best way to accept payments via PayPal on your store is to first add PayPal Express checkout! PayPal Express Checkout is what consumers typically think of when they think "PayPal." Adding Express Checkoutfirst makes it much easier to add Payments Pro.

    Adding PayPal Express Checkout

    Adding PayPal Express Checkout:

    Under the "PayPal Express Checkout" section, click the blue link to "+ Add New Gateway" contact Braintree Support

    On the page that follows, click the blue "Connect PayPal EC" button to go to PayPal.com and sign in.

    Once you've signed into PayPal, you'll be asked to authorize the connection between PayPal and RevolutionParts. Proceed through the steps to connect your account!

    Once your PayPal account is connected, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a differentGateway Label. This is useful when adding multiple methods of the same type.

    Done

    Adding PayPal Payments Pro

    Adding PayPal Payments Pro:

    Note: This process is easiest if you've already set up PayPal Express Checkout!

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "PayPal"

    Use the dropdown to select which API credentials to use.

    If you've already connected PayPal Express Checkout, simply select that gateway (or its label) from the dropdown menu to use those credentials to link your Payments Pro account.

    If you haven't connected PayPal Express Checkout (or don't want to), you can select "Enter API Credentials" to see fields for the necessary API credentials. Log into www.paypal.com/api to view your PayPal credentials.

    Once your credentials have been selected/added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Done

    PayPal Payflow Pro

    Adding PayPal Payflow Pro:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "PayPal Payflow Pro" If you're not sure if your account is Payflow Pro or Payments Pro, contact PayPal Support.

    Enter the credentials for your PayPal Payflow Pro account. These can be obtained from PayPal.

    Once your credentials have been added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Authorize.Net

    Adding Authorize.Net:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Authorize.Net"

    Enter the credentials for your Authorize.Net account. These will be API credentials obtained from Authorize.Net,not your traditional account login credentials.

    Once your credentials have been added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Stripe

    Adding Stripe:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Stripe"

    Click the button to "Connect to Stripe." This will take you to Stripe's login page, where you can follow the prompts to connect your Stripe account to RevolutionParts.When you're done connecting the account, you'll be taken back to the integration page to continue setting up the integration.

    Once your account has been connected, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Braintree

    Adding Braintree:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Braintree"

    Set whether or not your Braintree integration uses 3D Secure. 3D Secure offers extra layers of protection against online fraud.

    Before you can enable 3D Secure, you'll need to to enable it on your account.

    Click the button to "Connect with Braintree." This will take you to Braintree's login page, where you can follow the prompts to connect your Braintree account to RevolutionParts.When you're done connecting the account, you'll be taken back to the integration page to continue setting up the integration.

    Once your account has been connected, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

    Worldpay

    Adding Worldpay:

    Under the "Credit/Debit Cards" section, click the blue link to "+ Add New Gateway"

    On the page that follows, click the button for "Worldpay"

    Enter the credentials for your Worldpay account (obtained from SecureNet).

    Once your credentials have been added, use the store checkboxes to determine on which stores you want to use this PayPal integration.

    Finally, click "Save Changes" to finish adding your new method! Note: You can optionally give the method a different Gateway Label. This is useful when adding multiple methods of the same type.

    Done

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  • This article will cover how to set up PayPal Payments Pro and PayPal Express Checkout

    How to Setup PayPal Payments Pro

    This is payment option allows you to process credit card payments directly on your site. To add PayPal Payments Pro, follow these steps:

    Navigate to www.paypal.com/api and log in to your PayPal account. www.paypal.com/api

    On the screen that follows, scroll to find the section called "NVP/SOAP API Integration." There, click the "Request API credentials" or "Manage API credentials" link (whichever appears for you).

    On the page that follows, select the "Request API signature" option (NOT API certificate), then click "Agree and Submit" to generate/show the API signature.

    The imagebelow shows the credentials page with an example set of signature credentials. (You may have to click "Show" for each element to reveal the credentials.)

    Opena new tab or page, then navigate to the Payment Methods section of the RevolutionParts Control Panel.

    The Payment Methods section can be found under "Cart Settings > Payments, Shipping & Discounts > Payment Methods." There, click on the drop-down menu that says, "Please choose your payment solution..." and select PayPal Payments Pro. Click "Activate."

    Copy and paste theAPI credentials from PayPal into your RevolutionPartsControl Panel

    TIP: On this step we recommend using the following keyboard shortcuts to copy and paste your API Credentials. The API Signature in step 6 has more characters than what appears in the field so this method is best.

    Select All Ctrl + A

    Copy Ctrl + C

    Paste Ctrl + V

    Click "Save and Activate"

    Refunding Payments

    If you're NOT using PayPal Payments Pro for your credit card processor, it is recommended that you add your API credentials (similar to Pro) for PayPal Express Checkout. This will allow you to refund payments directly from the order page within the RevolutionParts admin panel opposed to having to go to PayPal. If you ARE using PayPal Payments Pro, there's no need to enter credentials for Express Checkout, since it will use your Pro credentials. To do this follow the first to steps in your Pro setup and continue with these steps:

    Click Manage Payment Options

    Select PayPal Express Checkout

    Click Additional Settings

    Click to retrieve API credentials

    Save changes

    How to Set UpPayPal Express Checkout

    Log in to the RevolutionParts Control Panel and click the Helpful Tool button at the bottom of the page for "Payments".

    Click the drop-down, "Please choose your payment solution..." and select "PayPal Express Checkout," then click, "Activate."

    Enter the email address associated with the PayPal account you wish to use, then click, "Save & Activate."

    Refresh the Payment Methods page and click the "Manage Payment Options" tab, then click on "PayPal Express Checkout"

    Click on the "Additional Settings" tab.

    In a new window or tab, log in to www.paypal.com/api and follow Steps 2-5 from the PayPal Payments Pro instructions aboveto retrieve your API credentials.

    Paste your API credentials into the corresponding fields.

    Scroll down the page and "Save" changes.

    Setting Payment Priority

    Setting your priority will allow set the priority of the payment methods for customers. As a rule of thumb, you want to set PayPal Pro to 1 which will select credit card payment as the default payment method and PayPal Express checkout as 2 to make a secondary option.

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

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    We've made some updates!

    Please pardon us while we tidy up To view the most up-to-date instructions, click here.

    To addPayPal as a payment method on your store, follow these instructions!

    Getting to the Payment Gateways page

    Log into your account on manage.revolutionparts.com

    Click on the gear on the top-right corner to access your Account Settings

    Click on "Payments" in the left-side menu

    The Payment Gateways page shows all integrated gateways across all of your Selling Channels.

    How to Add a PayPal Payment Method

    To add a new payment method:

    Click the green "New Payment Method" button

    Select "PayPal Payments Pro" or "PayPal Express Checkout," depending on which method you want to add

    NOTE: If you're adding PayPal Payments Pro, credentials for PayPal Express Checkout will be added automatically when Pro is configured

    What's the difference between PayPal Payments Pro and PayPal Express Checkout?

    PayPal Payments Pro is a credit card processor that allows buyers to enter their credit card information on your website. Buyers never know that the processor isPayPal; they just see blank credit card fields.

    PayPal Express Checkout is what consumers typically meanwhen they think "PayPal." It's the service that allows buyers to log into their PayPal accounts and use their account balance to make a purchase, or check out as a guest using a credit or debit card.

    To obtain your PayPal API credentials;

    Open up a new window or tab and navigate to to log in to your PayPal account.

    On the page that follows, scroll to find the section called "NVP/SOP API Integration." There, click the "Request API credentials" or "Manage API credentials" link (whichever appears for you).

    On the page that follows, select the "Request API signature" option (NOT API certificate), then click the big "Agree and Submit" button to generate/show the API signature.

    The imagebelow shows the credentials page with an example set of signature credentials. (You may have to click "Show" for each element to reveal the credentials.)

    Back in the RevolutionParts Control Panel, you'll be prompted to fill out a series of fields, including the email address associated with your PayPal account, the API username, password, and signature (which aredifferent than the regular account credentials).

    For PayPal Express Checkout, you'll also need your PayPal Merchant account ID, which can be found under Profile > Settings.

    When all fields are populated, click the blue "Add Payment Method" button at the bottom of the prompt to add the method.

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  • Here atRevolutionParts we integrate with four different payment gateway options for credit card processing, plus PayPal Express Checkout. In this article, we will attempt to highlight some of the differences between the gateways so that you can make an informed choice. The options are as follows:

    1) Authorize.Net

    2) Braintree

    3) PayPal Payments Pro

    4) WorldPay

    Braintree and PayPal Payments Pro include merchant services accounts. For this reason, these are the most frequently used gateways.

    Braintree

    PayPal Payments Pro

    Setup Fee

    $0

    $0

    Monthly Service Charge

    $0

    $30

    Transaction Fee

    2.9% + $0.30*

    2.9% + $0.30**

    International Fee

    3.9% + $0.30

    2.9% + Fixed Fee

    Chargebacks

    $15

    $20

    Fraud Protection

    $0

    $10/mo + $0.05

    *American Express card usage fees: $0.15 per transaction on Braintree. Merchant may be subject to additional fees assessed by American Express **American Express card usage fees: 3.5% per transaction on PayPal Payments Pro

    WorldPay is agateway only, and requires a separate merchant services account. Authorize.net can either be a gatewayor a merchant service on its own.If you already have a WorldPay or Authorize.net account, or you already have a merchant services account and would like to sign up for a gateway only, you should use one of these options.

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  • Google has discontinued the Trusted Store product in favor of Google Customer Reviews, which is officially supported by RevolutionParts. To use Google Customer Reviews, you must first opt-in to the program from your Google Merchant Center account.

    Log into Google Merchant Center.

    Click on the 3-dot icon in the upper-right corner, then select the "Merchant Center programs" option. manage.revolutionparts.com

    On the Customer Reviews section, click the "Enable" link.

    Read through the Terms and Conditions, then click the checkbox next to "I have read and agree to this agreement."

    Click the blue "Save& Continue" button.

    You are now opted in to the program! Write down your Google Merchant ID (found in the upper-left corner of the page).

    Log into your RevolutionParts Control Panel.

    In the "Helpful Tools" toolbar, click the "Google Tools" icon.

    Click the "Customer Reviews" tab.

    Input your Google Merchant ID and click the "Save Changes" button.

    That's it! When a customer finishes checking out on your site, they will see a small pop-up asking them if they'd like to provide a review on their experience. Your site will also show a badge that displays your current Google Customer Review rating, provided that you've received at least 150 reviews in the previous 12-month period.

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

    This text will not appear on the finished article.

    Google has discontinued the Trusted Store product in favor of Google Customer Reviews, which is officially supported by RevolutionParts. To use Google Customer Reviews, you must first opt-in to the program from your Google Merchant Center account.

    Log into Google Merchant Center.

    Click on the 3-dot icon in the upper-right corner, then select the "Merchant Center programs" option.

    On the Customer Reviews section, click the "Enable" link.

    Read through the Terms and Conditions, then click the checkbox next to "I have read and agree to this agreement."

    Click the blue "Save& Continue" button.

    You are now opted in to the program! Write down your Google Merchant ID (found in the upper-left corner of the page).

    Log into your Manage Dashboard at.

    Click on the gear icon in the upper right corner of the page.

    In the left-side menu under the desired store, click on "Marketing", then the "Reviews" section.

    Click the checkbox to activate Google Customer Reviews on the site, and if you want to, check the box to display the Google Reviews Badge.

    Enter your Google Merchant ID in the corresponding field.

    Click the blue "Save Changes" button.

    That's it! When a customer finishes checking out on your site, they will see a small pop-up asking them if they'd like to provide a review on their experience. Your site will also show a badge that displays your current Google Customer Review rating, provided that you've received at least 150 reviews in the previous 12-month period.

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  • [email protected]

    In this article (and the video above), well learn how to process an order on the RevolutionParts Control Panel.

    When a customers places an order, youll receive an email letting you know. Once you log into your account on the RevolutionParts Control Panel, click on Orders in the top menu.

    By default, this page will show you orders in the New status. You can view orders in other statuses by using the left-side menu. The Orders page gives you a quick column breakdown of the order information, including the order number, the customers name, the order total, and more. To begin processing an order, simply click on the order number.

    The order page is where youll spend most of your time on the RevolutionParts Control Panel, and is broken up into sections.

    The Summary section gives you an overview of the order, including the total amount, the date and time it was placed, the customers information, and more. You can use this section to move the order into different statuses by clicking on the status dropdown. This section is also used to assign orders to specific users.

    Beneath that, the Risk section serves as your first line of defense against potentially fraudulent orders. Each order is assigned a Fraud Score on a scale of 1-100, with higher numbers indicating a riskier order. Most orders will be Low Risk, but some may be Medium or High Risk. To view the individual factors that contributed to the fraud score, click the Details button. The Risk sectionisn'ta guarantee, and its up to you and your parts team to make the final decision about whether to ship the order or not. If youre uncomfortable with the order, you can always contact the customer, or cancel the order.

    You can use the Report Fraud feature to mark any order as either not fraud, suspected fraud, or known fraud. Marking an order known fraud adds it to a database of previously fraudulent activity, and will automatically increase the fraud score if that buyer ever places another order on your website, or ANY RevolutionParts website ever again.

    In the Billing and Shipping section, you can see the billing and shipping addresses the buyer entered during checkout. To see either of these addresses on a map, click the View Map button to show the address on Google Maps.

    Below that is the Content section. The Content section contains vehicle information, the actual contents of the order, and the order totals. The blue bar that runs the width of the screen is called the vehicle bar, and contains the VIN number or vehicle the buyer had selected during checkout.

    The actual order contents are located just below that, broken down into line items with a part reference image, part number, name, weight and dimensions, and price. The order totals are below and to the right, and show the order subtotal, any discounts or promo codes used, the shipping amount based on what the buyer selected, and the total order amount, complete with gross profit underneath. Below that, you can add items to the order manually, or create a shipment, which well cover in just a moment.

    The Payment section is used to collect or refund money, as well as view a full transaction history of the order, including all attempted transactions, authorizations, sales, captures, and refunds. Depending on how you have your payment gateway configured, your payment gateway may automatically collect money when the order is placed by using the SALE transaction type. If not, the funds will be on an AUTHORIZATION, and will need to be collected prior to completing the order. To collect money, click the Collect Money button, then choose how you want to collect.

    If the transaction is recent, you can probably collect from the credit card or PayPal account the buyer used to place the order. If this optionisn'tavailable, you can collect from a new credit card by selecting the, Charge a new credit card option, then entering the credit card information provided by the buyer. You may have to get them on the phone to collect this information. If you collect the money some other way, such as cash, check, direct PayPal transaction, or some other means, you can use the Record Offline Adjustment option to tell the system thatyou'vealready collected the money somewhere other than the RevolutionParts system. Only use this feature ifyou'vealready collected the money some other way. Onceyou'vecollected the money on the order, youll see the collection appear in the transaction history below.

    The Internal Notes section allows you to add custom notes to the order page, which are only visible to users in the Control Panel with access to the order.

    The Messages section can be used to communicate with your buyer back and forth via email. To send them an email, click the Email Customer button, then write your email contents. When you send your message, itll be logged on the Order Page, and so will any of the buyers replies.

    Finally, the Activity Log at the bottom of the page shows all activity thats happened on the order from the moment it was placed, listing each event with a timestamp, along with which user did what.

    To actually process an order, youll need to first- verify the order, second- collect the money, and third- create a shipment. Verifying the order is the process of reviewing it to make sure it looks and feels comfortable, and is done primarily by reviewing the customers information and the fraud score. If youre comfortable proceeding with the order, collect the money as described a few moments ago. When youre ready to ship, you can either click the Create Shipment button we mentioned earlier, or scroll back to the top and click the Complete Order button, which will walk you through the steps of completing the order.

    Every order needs to have a shipment assigned to it, whether that shipment is local pickup, a pre-generated tracking number, or one generated on the order page. If the buyer selected a local pickup shipping option (which you would have configured beforehand), use the Mark for Local Pickup option, then Continue. This will complete the order and notify the customer via email that their order is ready to be picked up from your location. If you want to generate your shipment and tracking number externally, feel free to do so, then use the Add tracking number option to select your carrier, paste your tracking number, and enter your shipping cost for gross profit purposes. Continuing at this point would complete the order and send the buyer an email with their tracking number letting them know their order has been shipped. All youd have to do is put your externally-generated label on the box, and ship it.

    Alternatively, if your shipping carrier credentials are integrated into the RevolutionParts Control Panel, you can generate shipping labels directly from the order page. To do so, select the desired carrier from the list on the left, then click, Continue. On the packaging prompt, enter the weight and dimensions of the package you plan to ship. After that, click the green, Update rates button to pull real-time shipping quotes from your connected shipping carrier account. Onceyou'vechosen the method you want to ship with, click, Ship. This will use your connected shipping carrier account to generate a genuine shipping label, which can be printed using any standard printer, or, with a little configuration, a Zebra or Eltron label printer.

    When you clicked Ship, the order was completed in the background, and the buyer was sent the shipping notification email containing their tracking number. At this point, you simply need to put the label on the box, and get the box out the door.

    And, youre done! Thats an overview of processing an order on the RevolutionParts Control Panel. If you have any additional questions or need help with anything else on the platform,don'thesitate to contact our support team by emailing or calling 480-779-7278.

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  • To ensure your store runs efficiently, it is recommended that each staff member have their own login. For security purposes, RevolutionParts does not allow the same user to be logged in on multiple computers simultaneously.

    How to create a new administrator account

    On the left-side menu, click on "Cart Settings > Administrators > Create a New Account."

    This will show you the administrator fields that need to be configured for the new administrator account. The first section allows you to add the administrator's name, email address, email notifications, password reminders, and password.

    Note that an administrator's usernamecannot be changedonce the account is created. If you need to change a username, you'll have to delete and re-add the administrator account.

    In the next section, you have the ability to lock the account, which prevents that administrator from logging in.

    The next section allows you to set an expiration date on the administrator account. If the first field is set to "No," then expiration date itself is ignored.

    Finally, the last section allows you to configure the administrator's privileges. You can set everything from their ability to edit orders to their ability to edit other administrators. The "All privileges" box at the bottom allows the administrator full access to the Control Panel, and includes all of the permissions listed above it.

    When you're done making changes, click the, "Save Changes" button at the bottom of the page to lock everything in and create the account! The page will refresh automatically.

    To notify the new administrator that their account is ready, click the "Send Login Email" at the top of the page, which will give them their username and login URL.

    How to view and edit existing administrators

    On the left-side menu, click on "Cart Settings > Administrators > Administrators."

    This page shows a list of all administrators currently on your store. To edit an administrator's permissions, email address, password, or email preferences, click on either the administrator's username, name, or the grey pencil to the far right of their account.

    To delete an administrator account, click the "minus" (-) button to the far right of the account you wish to delete. You'll be prompted to confirm the deletion.

    When viewing an administrator's account, the first section allows you to edit the administrator's name, email address, email notifications, password reminders, and password.

    Note that an administrator's usernamecannot be changed once the account is created. If you need to change a username, you'll have to delete and re-add the administrator account.

    In the next section, you have the ability to lock the account, which prevents that administrator from logging in.

    The next section allows you to set an expiration date on the administrator account. If the first field is set to "No," then expiration date itself is ignored.

    Finally, the last section allows you to configure the administrator's privileges. You can set everything from their ability to edit orders to their ability to edit other administrators. The "All privileges" box at the bottom allows the administrator full access to the Control Panel, and includes all of the permissions listed above it.

    When you're done making changes, click the, "Save Changes" button at the bottom of the page to lock everything in!

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

    This text will not appear on the finished article.

    To ensure your store runs efficiently, it is recommended that each staff member have their own login. For security purposes, RevolutionParts does not allow the same user to be logged in on multiple computers simultaneously.

    From your Manage Dashboard, click on the Gear icon in the upper-right menu bar.

    From the left side menu, select Account (if it's not already selected), and choose User Management.

    Click on the green "Add New User" button.

    Enter the new user's First Name, Last Name, and Email address, then select the new administrator's "Role." The Role determines what privileges the user has:

    Marketers have permission to run reports and access marketing tools.

    Associates have permission to manage only their assigned orders and messages.

    Staffusers have permission to view orders and messages on their assigned Warehouses, as well as process refunds.

    Supervisors have full access to store settings, orders, messages, refunds and discounts, and marketing tools.

    When you're finished, click the "Add User" button at the bottom of the prompt.

    The new user will receive an email containing a link to click on so that they can confirm their account and set their password.

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  • Stamps.com is a USPS-approved vendor that speeds up the RevolutionParts order fulfillment process. By integrating with Stamps.com, you can generate and print USPS shipping labels directly from the order page, thus eliminating the need to log into a separate system or visit the Post Office.

    Click the buttons below to learn how to create a Stamps.com account and integrate it with RevolutionParts.

    How to Create a Stamps.com Account

    Stamps.com Account Creation

    Visit https://registration.stamps.com/registration/ to go to the Stamps.com registration page

    Create your Profile by entering the relevant information, then clicking "Continue" click here

    Enter your Membership information, including your address and payment information Make sure to check the "I agree to the Terms & Conditions" checkbox, then click, "Submit"

    Next, Stamps.com will allow you to customize a "Welcome Kit" by choosing to add a digital scale, additional shipping supplies, and other common shipping-related items. Add whatever items you'd like (or not), and click "Place Order" to proceed.

    On the next page, select the volume you currently ship from the dropdown

    Finally, select some account security questions, provide the relevant answers, then click "Get Started"

    That's it! You'll be redirected to your Stamps.com account homepage. Stamps.com gives you $5 of postage for free (visible in the top-right corner of your account), but you should probably add more to ensure your label creation will work correctly!

    Done

    Integrating Stamps.com with RevolutionParts

    Stamps.com + RevolutionParts Integration

    Log into your RevolutionParts account on manage.revolutionparts.com

    Click the gear in the top-right corner to get to your account settings

    In the left-side menu, click "Shipping," then "Carriers"

    Click the green "+Add New Credential" button in the top-right corner

    Select USPS from the carrier dropdown and give the credential a name (USPS or Stamps.com will do fine). Enter the Stamps.com User ID and Password into the corresponding fields, then click "Add Credential"

    That's it! Your Stamps.com account has been added to your RevolutionParts account. Moving forward, all USPS methods will quote using your Stamps.com account, and you'll be able to create USPS shipping labels directly on the Order Page. For more help on that, .

    Done

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  • You can add a credit or debit card directly into your RevolutionParts Control Panel to enable automatic monthly billing on your account! To set it up:

    Click the gear in the top-right corner to go to your Settings

    At the top of the left-side menu, click "Account," then, "Account Information"

    Scroll the page down a bit and click the "New Payment Method" button on the right

    On the page that follows, fill out the credit card form (including the billing address) and click the "Save Changes" button in the top-right corner

    That's it! Your card will be added to the Account Information page. To edit the card, click the pencil in the upper-right corner of the card.

    Note that you can't delete a card if there's only one. If you need to delete a card, first add the new card (making sure it's set as the primary card), then click the "X" in the top-right to delete the old one.

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  • Thank you for submitting your Support request! We'll respond back soon. In the meantime, feel free to browse our Knowledge Base.

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  • Here atRevolutionParts we integrate with several different payment gateway options for credit card processing, plus PayPal Express Checkout. In this article, we will attempt to highlight some of the differences between the gateways so that you can make an informed choice. The options are as follows:

    1) Authorize.Net

    2) Braintree

    3) PayPal Payments Pro

    4) WorldPay

    5) Stripe

    Braintree, PayPal Payments Pro, and Stripe include merchant services accounts. For this reason, these are the most frequently used gateways.

    Braintree

    PayPal Payments Pro

    Stripe

    Setup Fee

    $0

    $0

    $0

    Monthly Service Charge

    $0

    $30

    $0

    Transaction Fee

    2.9% + $0.30*

    2.9% + $0.30**

    2.6% + $0.30

    International Fee

    3.9% + $0.30

    2.9% + Fixed Fee

    3.6% + $0.30

    Chargebacks

    $15

    $20

    $15***

    Fraud Protection

    $0

    $10/mo + $0.05

    $0

    * American Express card usage fees: $0.15 per transaction on Braintree. Merchant may be subject to additional fees assessed by American Express.** American Express card usage fees: 3.5% per transaction on PayPal Payments Pro.*** We fully refund the $15 fee if you win the dispute. We give you the tools to easily respond to disputes via the Dashboard.

    WorldPay and Authorize.net are gateways only, and require a separate merchant services account. If you already have a WorldPay or Authorize.net account, or you already have a merchant services account and would like to sign up for a gateway only, you should use one of these options.

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  • Customers of RevolutionParts have access to an exciting feature called a Parts Counter Storefront Plugin store. The Storefront Plugin store serves as a front-end shopping experience meant to be installed directly on the dealership website. If you're reading this article, it's likely because you've been tasked with installing aStorefront Plugin store for a RevolutionParts customer.

    To install the Plugin store:

    Confirm the URL where theStorefront Plugin store will be installed.TheStorefront Plugin store can only be installed on one specific URL at a time, and the code won't work unless it's installed on the exact same page that's inserted into the RevolutionParts Control Panel.

    If you were provided a page URL for installation, get ready to modify the source code for that page and proceed to the next step.

    If you weren't provided a page URL, you can create a new page (for example, "/order-parts" or "/parts-store") and provide that URL back to the dealership. They'll then need to insert that URL into the corresponding field on the RevolutionParts Control Panel before the Plugin store will work correctly.

    Confirm the installation script you were sent.

    If you were provided an installation script, proceed to the next step.

    If you were't provided an installation script, you'll need to ask your contact at the dealership to follow Steps 1-7 in this article. Once they do, they can send you the required installation script, and you can proceed to the next step.

    To install theStorefront Plugin store, copy the installation script you were provided and paste it into the source code of the destination URL where you'd like theStorefront Plugin store to appear.The script above is an example; your script will be sent to you from your contact at the dealership.

    PLEASE NOTE: The plugin script must be installed exactly as it appears in the "Installation Script" box. Any modifications, rearrangements, or any other changes are made to the script will likely cause it to fail. The script must also be installed as code, not plain text.When possible, avoid burying the installation script in too many <div> tags.

    THE FOLLOWING STEP IS OPTIONAL, BUT RECOMMENDED: Copy the meta tags into the <head> section of the page that houses the Plugin store. Only install this script on the page specified for the Plugin store.The installation will work without these meta tags, but will perform better (decreased page load time and increased mobile compatibility) with these tags installed.The script above is an example; your script can be found on the RevolutionParts Control Panel.

    Once the script(s) have been installed, you should see either A) a set of grey boxes (meaning the Plugin store isn't ready yet on the RevolutionParts Control Panel), or a series of links, images, and a search box (implying the store has ready to go). If you see only the grey boxes, get back with the dealership and tell them the script has been installed, and is ready to be enabled.

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  • To integrate ShipStation with your Web Store you will first you will need to create a ShipStationaccount. You can sign up here !

    Once you finish singing up and verifying your account, log in to you ShipStation account.

    Click the Profile icon on the top right, then "My Profile..." ShipStation support

    In the left-side menu, click on "Selling Channels," then "Store Setup."

    If you don't have an existing integration with a RevolutionParts store, click the green "Connect a Store or Marketplace" button.If you do have an existing integration with a RevolutionParts store, click the "Connection" link to the right of the store and skip to Step 10.

    In the popup, scroll to the bottom and select "RevolutionParts"

    You will need to log into your RevolutionParts dashboard to obtain the following pieces of information.

    Username

    Password

    URL

    In a different tab or window, open your RevolutionParts Control Panel, then use the left-side menu to select Cart Settings > Payment, Shipping & Discounts > Manage Shipping >3rd Party Shipping Managers

    Select the Shipping Manager Settings tab

    Active Shipping Manager - selectShipStation

    Click Save Changes (Important: Before you proceed you must save)ShipStation will not work unless you save it in admin. Once you hit save you can proceed to the next step.

    Here, you'll find the URL, Username and Password. Copy and paste these from your RevolutionParts Control Panel into the ShipStation setup fields.

    **Important: Remove the "s" from "https"

    Update your Order Status information to the following. You MUST configure the Order Status fields EXACTLY as they appear below.

    Unpaid Status: Pending,Process, Processing

    Paid Status:Ready To Ship

    Shipped Statuses: Completed

    Cancelled Statuses: Canceled

    On-Hold Statuses: On Order, On Hold, Backorder

    Enter you store information

    Once the integration has been configured, you'll need to make sure your shipping methods on ShipStation match the shipping methods on your RevolutionParts store.

    Enter Service mapping

    Here you will copy the Carrier/Method from admin

    Paste the method in the Service Key section of ShipStation

    Choose the comparable method from the service drop down

    You can also enter you custom methods and assign specific carrier method

    For example: if you have free shipping as an option you can assign that free shipping always goes UPS Ground. This applies for oversized and any other custom methods you create.

    Hit Save and repeat steps until all of you shipping methods have been added to Service Mapping.

    Hit Save

    ShipStation will navigate you back to the setup screen and prompt you to setup your shipping carriers.

    You will now be prompted to connect your shipping carrier account

    Choose the carrier you wish to setup and follow the account settings

    Enter your account information

    ShipStation will verify your account.

    Creating a Warehouse - ShipStation may require that you create a Warehouse in order to setup shipping carriers

    In order to setup your warehouse click the gear in the top right corner of ShipStation.

    Choose the warehouses tab on the left hand navigation menu

    Click to add a warehouse

    Enter your Company/Warehouse address

    Hit Save

    You are officially setup with ShipStation!

    New to ShipStation? Need help navigating ShipStation? Checkout the ShipStation support for more information.

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

    This text will not appear on the finished article.

    To integrate ShipStation with your Web Store you will first you will need to create a ShipStationaccount. You can sign up here !

    Once you finish singing up and verifying your account, log in to you ShipStation account.

    Click the Profile icon on the top right, then "My Profile..."

    In the left-side menu, click on "Selling Channels," then "Store Setup."

    If you don't have an existing integration with a RevolutionParts store, click the green "Connect a Store or Marketplace" button.If you do have an existing integration with a RevolutionParts store, click the "Connection" link to the right of the store and skip to Step 10.

    In the popup, scroll to the bottom and select "RevolutionParts"

    You will need to log into your RevolutionParts dashboard to obtain the following pieces of information.Important: The steps outlined in the ShipStation instructions are for the legacy platform only. Follow the instructions in this article to obtain the information needed.

    Username

    Password

    URL

    In a different tab or window, open your RevolutionParts Control Panel and do the following:

    Click the arrow to the right of your user name

    Select Account Settings

    Select Integrations located in the far-left menu

    Select the Shipping Manager Settings tab

    Click the green "+ New Integration" button

    Name your integration.

    Select ShipStation from the dropdown

    Select which order statuses you want to populate your ShipStation (generally all are selected)

    Click the blue "Add Integration" button

    IMPORTANT: you MUST save the integration before you can proceed. ShipStation will not work unless you save the integration in the Control Panel first. Once you click "Add Integration," you can proceed to the next step.

    You may need to re-open the integration by clicking the pencil to the far-right. This is were is where you will find the URL, Username and Password. Copy and paste these into the ShipStation setup.

    Update your Order Status information to the following. You MUST configure the Order Status fields EXACTLY as they appear below.

    Unpaid Statuses: New, Awaiting Payment

    Paid Statuses: Ready To Ship

    Shipped Statuses: Completed

    Cancelled Statuses: Canceled

    On-Hold Statuses:In Progress

    Depending on how you're configuring your store, you may be able to link the account now! If so, you're all set. If not, proceed to the next step.

    Enter you store information

    Once the integration has been configured, you'll need to make sure your shipping methods on ShipStation match the shipping methods on your RevolutionParts store.

    Enter Service mapping

    Here you will copy the Carrier/Method from admin

    Paste the method in the Service Key section of ShipStation

    Choose the comparable method from the service drop down

    You can also enter you custom methods and assign specific carrier method

    For example: if you have free shipping as an option you can assign that free shipping always goes UPS Ground. This applies for oversized and any other custom methods you create.

    Hit Save and repeat steps until all of you shipping methods have been added to Service Mapping.

    Hit Save

    ShipStation will navigate you back to the setup screen and prompt you to setup your shipping carriers.

    You will now be prompted to connect your shipping carrier account

    Choose the carrier you wish to setup and follow the account settings

    Enter your account information

    ShipStation will verify your account.

    Creating a Warehouse - ShipStation may require that you create a Warehouse in order to setup shipping carriers

    In order to setup your warehouse click the gear in the top right corner of ShipStation.

    Choose the warehouses tab on the left hand navigation menu

    Click to add a warehouse

    Enter your Company/Warehouse address

    Hit Save

    You are officially setup with ShipStation!

    New to ShipStation? Need help navigating ShipStation? Checkout the for more information.

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  • To make life easier, we allow you to pay your RevolutionParts invoices automatically!

    ACH Authorization Form

    Credit Card Authorization Form

    Once you've downloaded the desired form above, fill it out, then email it to [email protected]. If you have any questions about your invoices, feel free to reach out to the support team by emailing [email protected] !

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  • Custom Sub-Statuses are incredibly useful for segmenting your orders into smaller, more targeted lists, such as "On Hold," "Awaiting VIN," or whatever else you'd like!

    To add a sub-status,

    Click the gear in the top-right corner to access your Account Settings

    In the left-side menu, click "Order Settings," then "Custom Order Status"This page will show all existing custom order statuses. To add a new one,

    Click the big green "+ New Custom Status" button.

    In the popup that appears, select the "Main Status" in which to place your new status. Sub-statuses are "nested" into existing top-level statuses.

    Give your custom sub-status a name (which sill be visible in the status dropdown and on the Orders page).

    A Description is optional, and appears on this page to describe what this status is for.

    When you're done, click the "Add Custom Status" button.

    That's it! Your custom status will appear on the page and become selectable when changing order statuses.

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  • This article will walk you through the steps to upload custom pricing for the OEM catalog. These rules will override your standard pricing rule and will stay in place until you delete the rule or until the "valid until" date expires.

    Download our Bulk Price Upload file template, Bulk Price Upload.csv, and open it in Excel (or a similar spreadsheet program). products-template.csv

    Each column is explained below

    Manufacturer (Required) List the part manufacturer (Mopar, GM, Ford, Nissan, etc).

    Part Number Prefix/Part Number (Required) You can list a part prefix to cover multiple parts, or a full part number to make a change to a specific part.

    Pricing Strategy (Required)

    Fixed Fixed price

    CostPlus Enter a percentage to set the pricing rule to add that percentage to the cost

    MSRPMinus Enter a percentage to subtract the percentage from the MSRP (List)

    Value (Required) For Fixed Price, you must enter a dollar amount. For (Cost +) and (MSRP -), you must enter the percentage you want the product price to be changedby.

    MSRP (Optional) Enter the MSRP (List) price.

    Comment (Optional) Add a comment explaining why the price change was needed.

    Valid Until (Optional) By setting a valid-until date, the price rule will automatically stop after that date. If no valid-until date is set, the price rule will stay in place until it is deleted manually.

    Save yourspreadsheet (be sure to keep it in CSV format).

    On your Control Panel, either search for "Bulk Part Pricing Loader" or navigate throughProducts & Categories > Bulk Loaders & Automation > Bulk Part Pricing Loader.

    Delimiter used to separate the data will be a Comma (,)

    Data update rule will be Update pricing for exiting rules & add new rules.

    Choose your CSV file.

    Click theUpload file button.

    Map the correct fields to the headers of your spreadsheet, as shown below.

    Click theImport Pricing Info button.

    The next page will load, and will tell you how many products were changed

    Check the product on your site

    Part number 1UB77HDAAG fixed price of $100.00

    Part number 68216992AA Cost + 10%

    Part number YD99HDAAA MSRP 25%

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    This article will walk you through the steps to upload a custom Sale Price for the OEM catalog!

    Download our bulk upload Productsfile template,, and open it in Excel (or a similar spreadsheet program).

    You only need 3 columns filled out to update the pricing,PARTNUMBER,BRAND, andSALESPRICE.

    Add the part numbers, brands, and desired sale prices to your spreadsheet for all parts you want to update. Be sure to keep all other columns in the spreadsheet - do not delete the unused columns.

    Save yourspreadsheet (be sure to keep it in CSV format).

    On your Dashboard, click on the Gear icon in the upper-right corner.

    SelectBulk thenImports from the left-side menu.

    Click on the greenNew Import button.

    From the drop-down menu, selectProducts.

    Click theSelect File button, choose the CSV that you updated earlier and hitOK.

    Select the store where you want your new sale price to apply.BE AWARE:the Sale Price field is astore specific field, meaning it can only be applied to one store at a time. Be sure to select your desired store in order for the new Sale Price to apply correctly.

    Click the Upload File button (the rest of the options can remain as their defaults).

    You will receive a message on the bottom-right corner of the screen, indicating that the upload was successful, and that the system is processing the upload.

    You will see in the activity log that the file is in process, indicated by the yellow arrows to the far right of the line.

    Clicking on the refresh button (next toNew Import) will update this page. Once the file has been processed, the icon to the far right will either be a green check, indicating a successful update, or a red warning, indicating an error.

    If there was an error, you will have the ability to download a CSV file that indicates what the error was.

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  • This article includes a text and video overview of the RevolutionParts Control Panel!

    this article

    The rest of this article is a transcription of the video above.

    Dashboard

    When you log in, youll land on the "Dashboard" page. Here, youll find current performance statistics, such as the number of new orders, total sales value by date, and more.

    You can use the two dropdown menus above this section to view more specific metrics for each of your stores, or for a custom time frame.

    Further down the "Dashboard" page, youll see the five most recent orders your stores have received. Youll see basic order information for quick reference, and youre able to jump right into the order by clicking on the order number.

    Orders

    We cover details of the "Order" page and order tools in another video, which you can find by clicking here !

    Click on the "Orders" button next to the RevolutionParts logo to access all new orders, as well as your entire order history, including cancelled orders, completed orders, abandoned shopping carts, and more. Youll also be able to create quotes to send via email or process as phone orders, which we review in more detail in .

    Products

    Head over to the "Products" section to review and edit the part information displayed to your customers. You can also create custom products (including bundles or kits), manage listings for Amazon and eBay, and upload your inventory to keep your listings up-to-date.

    Reports

    The "Reports" page allows you to gather more advanced data for things like completed orders, order gross profit or net profit, shipping costs, taxes charged, and more.

    Inbox

    Whether your customer found you through Amazon, eBay, or your Web Store,they'remost likely to reach out via email. Messages from any store you operate through RevolutionParts can be managed through the Inbox, where you can both read and respond to customer emails. We can notify your work email when theres a new message, and the envelope icon will indicate unread messages.

    Settings

    Finally, click the gear button to access the settings related to your RevolutionParts account and each store through which you sell. You may be looking to add a new shipping option, update a store policy, or adjust your pricing strategy - among many other things, these are all done from the settings section.

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  • When verifying your site for Google Webmaster Tools, you will need to use the Meta tag verification method.

    Log into Google Webmaster Tools at google.com/webmasters.

    Click on the red "Add A Property" button(if you've already done this, you can sip to Step 4). here

    Enter your website, including the "https://www." portion, thenclick the blue "Add" button.

    Click on the "Alternate Methods" tab.

    Select the "HTML Tag" method, and copy the code snippet that appears.

    In a new browser tab or window, log into your RevolutionParts Control Panel.

    In the search box in the left-side menu, search for "site verification" and click on the "Site Verification" section.

    Paste the code that you copied from Google into the the input field on this page, then click the "Save changes" button.

    Wait for about a minute for the changes to reflect on your site, then switch back to the Google Webmaster Tools tab in your browser and click the red "Verify" button. If your site doesn't verify, you may need to wait a little longer for Google to recognize the code change. Try again in 10 seconds intervals until Google recognizes the change, at which point Google will say, "Your site has been verified!"

    If you need assistance verifying your site with Bing, you can click here to access our article on Bing site verification.

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    When verifying your site for Google Webmaster Tools, you will need to use the Meta tag verification method.

    Log into Google Webmaster Tools at google.com/webmasters.

    Click on the red "Add A Property" button(if you've already done this, you can sip to Step 4).

    Enter your website, including the "https://www." portion, thenclick the blue "Add" button.

    Click on the "Alternate Methods" tab.

    Select the "HTML Tag" method, and copy the code that appears.

    In a new browser tab or window, log into your Manage dashboard at manage.revolutionparts.com.

    Click on the gear in the upper-right corner of the site.

    Click on the "Store Settings" section in the left-side menu.

    Select your store, then click on "Marketing", then the "Search" section.

    Paste the code that you copied from Google (Step 5) into the the "Google Site Validation" field on this page.

    Click the blue "Save Changes" button.

    Wait for about a minute for the changes to reflect on your site, then switch back to the Google Webmaster Tools tab in your browser (from Step 5) and click the red "Verify" button. If your site doesn't verify, you may need to wait a little longer for Google to recognize the code change. Try again in 10 seconds intervals until Google recognizes the change, at which point Google will say, "Your site has been verified!"

    If you need assistance verifying your site with Bing, you can click to access our article on Bing site verification.

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  • Defining your pricing is one of the most important partsof running your Web Store. In this tutorial you'll learn how to set and adjust your catalog pricing rules used to sell your parts and accessories.

    Where to go

    From the Control Panel dashboard, click on "Products & Categories" in the left-side menu.

    From there, click on "OEM Features"

    Under that, click "OEM Catalogs" price base

    This will load the page where you can configure your OEM price rules.

    Common Price Rules

    Depending on the manufacturer, you should beable to set your catalog pricing based on the following:

    List minus percentage (List - %)

    Cost plus percentage (Cost + %)

    List minus percentage, but never lower than Cost plus percentage (List - % (Cost + % Min))

    Cost plus percentage, but never higher than List minus percentage (Cost + % (List - % Max))

    Percent of manufacturer profit margin (% of Mfg Profit Margin)

    Cost minus percentage (Cost - %)

    Fixed dollar amount (Fixed ($))

    When possible, we recommend using the "List minus percentage but never less than Cost plus percentage" rule. This set your pricing at a percentage under List, but never goes below a percentage over Cost. Basically, it calculates the List-% price and the Cost+% price, then uses whichever is higher.Here's an example:

    Part number: ABC-123

    List: $100

    Cost $80

    If part number ABC-123 has the price rule of "List-20% (Cost+10%)," the partwould price at $80 because of the List-20% rule, but doing so would drop below Cost+10%, so it instead prices at $88.

    Price Table Range

    You can set the minimum List price (Min Price) and maximum List price (Max Price) range to which that rulewill apply. If you choose, you can set Max Price to No Limit, which will apply the price rule to all parts above the Min Price for that rule.

    Catalog

    Should your catalog include accessories, the Catalog dropdown will allow you to isolate pricing rules for accessories independentfrom parts. ALL will define all parts and accessories within the catalog.

    Flexibility

    You can click the + button to create a new price rule. New rules are helpful for creating a separate price rule for accessories, or if you wanted to set pricing for parts that exceed a certain dollar threshold.

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    Note: This guide only covers configuring price rules. To learn about Pricing Templates, click here.

    Understanding Price Rules

    OEM price rules determine the sale price of the parts on your store. For example, a part with a Cost price of $100 on a site with a Cost+20% price rule would have a final sale price of $120.

    To see or edit your price rules:

    Log into your account on manage.revolutionparts.com.

    Click on the gear in the top-right corner to access your account settings.

    In the left-side menu under "Selling Channels", select your store and then "Pricing." (Or if you're configuring pricing for your Parts Counter Storefront Plugin, click "Parts Counter," then "Pricing.")

    Once you're on the Pricing page, it should look something like this:Note: This guide only covers configuring price rules. To learn about Pricing Templates, click here.

    Find the pricing template for which you're attempting to see/edit price rules and click on the "Manage Pricing" link on the right.

    This will pull up the Pricing Rules page for that Pricing Template.Note: If you accidentally clicked "Manage Pricing" on the wrong template, you can change the template you're editing via the "Select Pricing Template" drop-down at the top of the page.

    Adding New Price Rules

    To add a new price rule,

    Select the desired manufacturer from the manufacturer dropdown (this may be preselected for you).

    Click on the "Add New Rule" button.

    Doing so will bring up the following prompt:

    This is where you'll define your price rule.

    Select whether or not the rule will apply to Parts & Accessories, or Accessories only.

    Set the price range to which your rule will apply. This range is based on the set for your Pricing Template (either List or Cost). You can use the range to build a pricing matrix (one rule at $0-10, another at $10 to 100, and another at $100 to NO LIMIT, for example), or you can set the range to $0 to NO LIMIT to make it apply to the entire catalog.

    Choose the price rule type. Options include List-, Cost+, or Cost-.

    Enter the percentage value depending on the price rule type. For List-based price rules, the number is the percentageoff of List. For Cost based ones, it's the percentageover Cost.

    It's recommended to set a "Cost+minimum" percentage for List based rules so that your parts never sell at or below Cost. For instance, if List-20%would go below Cost, a Cost+minimum of 10% would make the cheapest a part can possibly go 10% over Cost. (This can also be done in reverse for Cost based rules by applying a List-maximum.)

    Click "Add Rule" to add your price rule.

    You'll now see your new price rule!

    You can add multiple price rules with different price ranges to make a custom price table, and you can set the prices for accessories only by creating "Accessories Only" price rules (which override any overlapping Parts & Accessories rules).

    Changing the Default Price Rules

    If there are no price rules configured for a particular manufacturer or dollar range, your parts will automatically be priced based on your default rules. To configure your defaults,

    Click on the pencil to the right of either the Cost rule or the List rule in the blue box on the top-right corner of the page.

    Change the percentage to the desired value.

    Click the "Save" button to save your changes.

    Choosing to Base Price Rules onList or Cost

    You can choose to base your price rules off of the catalog List price of the part, or the Cost. Note that changing this setting won't affect your price rules themselves, but may change which price rule affects which parts, depending on what the part's List and Cost prices are.

    Next to the manufacturer's name under the manufacturer dropdown, find the text that says, "Ranges based on List/Cost CHANGE."

    To toggle between settings, click the "CHANGE" button, then confirm the change. The text will always showthe current calculation method (either List or Cost).

    Editing or Deleting Existing Price Rules

    You can edit any existing price rules by clicking the grey pencil to the far-right of any existing rule, or delete the rule by clicking the grey trash can icon.

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  • In order to integrate your FedEx account with the RevolutionParts Control Panel, you need to obtain something called a Meter Number from FedEx. Here's how to get it!

    Go to the FedEx Developer login page.

    Once you're logged in, you'll see a few options in the center of the screen. Click the link that says,"Move to Production." click here

    Near the middle of the page, select "Get Production Key."

    On the page that follows, select the following options:

    Do you intend to resell your software?No

    Check:FedEx Web Services for Shipping(includes Rate, Track, etc.)

    Select"Corporate Developer"

    Click "Continue"

    Accept the terms of the FedEx EULA.

    Fill out the company information required in the fields on the page that follows, then click "Continue."

    Decide whether or not to update your FedEx profile settings as you've just defined them. Then, click"Continue."

    The following page will appear with yourAuthentication KeyandMeter Number.

    And there you have it! Copy your meter number for safe keeping, as you'll need it to integrate your FedEx account. For our article on integrating shipping carriers, .

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  • There may be times when an order requires more than one shipment. This can occur when there are glass parts that need to be split into their own box or when some of the parts are on backorder. RevolutionParts has designed our order screen so that this can be accomplished easily.

    Follow the steps below to complete split shipments:

    Log in to the RevolutionParts Control Panel.

    Open the order you want to ship.

    Under the "Content" section, click "Create Shipment" (or if you're ready, you can click the "Complete Order" button on the top-right instead).

    Uncheckthe boxes to the left of the items that youdon't want to ship yet:In the legacy shipment process, your checkboxes might look like this:In the Order Fulfillment process, your checkboxes might look like this:

    After you've selected/deselected the parts to your preference, proceed with the creation of your shipment as usual.

    When you're finished, the checked parts will be in the shipment you created, and those you unchecked willnot be in a shipment.

    When you're ready, repeat this process for the remaining items until all parts have been shipped order has been completed.

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  • In this article,we will cover how to add a tax rate to your RevolutionParts website!

    You will need to verify correct tax information with your dealership's Controller, as RevolutionParts cannot provide tax advice.

    In the left-side menu, search "tax" to bring up the Edit Taxes section. Alternately, you can click "Cart Settings," then "Payments, Shipping & Discounts," then select "Edit Taxes." manage.revolutionparts.com

    Click on the Add a New Tax Rate tab.

    Enter a name for your tax rate in the "Tax Rate Name" field. This is only visible to you.

    Define the new tax zone by choosing the country and state from the drop-down menus. This determines where the tax rate will apply.

    Input your tax rate in the Tax Rate % field,and and click the Save Changes button.

    You can now click on theTax Rates tab to view your newly created tax rate.

    Verify that your new tax rate was saved.

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    This article will cover how to add a tax rate to your RevolutionParts Web Store!

    You will need to verify correct tax information with your dealership's Controller, as RevolutionParts cannot provide tax advice.

    Log in toyour Control Panel on.

    Click on the gear icon in the top-right corner of the page to access your Account Settings.

    From the left-side menu under "Selling Channels," click the store for which you are configuring taxes, then scroll to the bottom of the list and click, "Tax Rates."

    On this page, you'll be able to see any existing tax rates you have configured.

    To add a new tax rate, click on the green "+ New Tax Rate" button in the top-right corner of the page.

    To configure your tax rate, first choose the State/Province from the drop-down menu in the popup, then enter the tax rate. You can change the name of the rate at the end, but it will auto-populate with the State/Province code and the tax rate by default. You also have the ability to choose whether or not core charges are taxable in your state. Once you are finished, click the "Add Tax Rate" button.

    The page will change back to the "Tax Rates" page. Here, you can verify that your new tax rate is now visible.

    That's it! Be aware that tax will only be charged on orders with a shipping address in states in which you have a warehouse, and states in which you have a tax rate configured.

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  • If you want to addmultipleproducts to your site at once and feel comfortable working in Excel, this option may be for you! Simply download the Excel template and input your product data, then use the Bulk Products Loader to upload them.

    Making Your Spreadsheet

    Download the bulk products Excel template by clicking here, then open it using Microsoft Excel.

    In the spreadsheet, delete thecolumns you don't want to update, then enter the information for the parts you do want to update into the corresponding columns.

    Weight is measured in pounds (lbs.) and all dimensions are measured in inches (in.). Also, enter eitherTRUEorFALSEif marking a part:

    Discontinued

    Not for sale

    Hazmat

    Own Box

    Call for Availability

    Featured Product

    Categories Column

    Note: before you can upload products, you'll need to have created a category for them first.

    If you have a part that's only going to be in a single category, simply enter the Category Key for that category into the Categories column of the product.If you want to add a product with multiple categories, use two"pipes" ("||" the vertical line found above the "Enter" key on your keyboard) to separate multiple categories.

    Examples:

    Part in a single category: toyota-accessories

    Part in two categories: toyota-accessories||apparel-and-lifestyle

    Part in three categories: toyota-accessories||apparel-and-lifestyle||clothing

    Separating categories like this will placethe product ineach of the categories listed. It isnot necessary to list multiple categories if your product is to be nested within a subcategory. For example, a product in the "clothing" category (above) does not necessarily need to also be in the "apparel-and-lifestyle" category that contains it. If you wanted to make the product visibleonly in the clothing category, you'd just enter that category key into the spreadsheet. Since each category key is unique, you don't need to list the top-level category to make a product appear in a subcategory.

    Uploading Your Spreadsheet

    ***Important: Make sure to save your spreadsheet as a .CSV download thetemplate spreadsheet

    If you haven't already, log in toyour RevolutionParts Control Panel.

    In the search box on the top-left of the page, type "Bulk Product Loader" and click the highlighted section (or hit enter on your keyboard).

    Select a default category (this will apply to parts in your spreadsheet that don't have data in the categories column, but will be ignored if your parts have a category defined).

    Choose your upload rule (which determines how to handle data in your sheet and data already in your custom catalog).

    Selectyour .CSV (comma delimited) file with all of your products.

    Click the "Upload file" button.

    Next, you'll map your columns to the correctdata (useful in case you rename the columns or want to bulk uploadother datasuch as Meta Titles and Descriptions). Selecting "Skip" will ignore the data in that column. For example, if we had dimensional information we would want to select from the drop down menu and map it to the appropriate data field.

    Finally, click "Update Products" and you're all done! Your upload should beginimmediately, and while it may take a few minutes to fully add the products, you should be able to see them in your "Browse Products" view.

    PLEASE NOTE that products uploadedtoday will be visible in your website's search tooltomorrow. The search tool indexes overnight, meaning anything you add won't be searchable until the following day.

    Final Thoughts

    If you plan on uploading products in bulk, it may be easier to do the same with images. To do this, you'll need to contact RevolutionParts Supportto get your Store ID, then visit this article: How to Bulk Upload Images.

    Once your products are added, you can send an email to our support team so we can find the best place to incorporate theminto your website's design. Common implementationsinclude a link to the category in the top menu, or individual products featured directly on the homepage. If you want to look at the products before then, click on the "Site Map" link found at the footer of your website. There, you'll find your categories with links to your products.

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    Creating/adding or editing products in bulk is very easy. Here are some of the things you can define in your upload:

    PartNumber

    Description

    Weight

    Length

    Width

    Height

    Discontinued

    Controlled/Hazmat

    Call for Availability

    Not for Sale

    Free Shipping

    Local Pickup Only

    In order to correctly use the Bulk Loader,you'll need to.The template contains all fields available for you to update using the Bulk Loader.

    Once the file template is downloaded, populate the spreadsheet with the data you want to import.Required dataincludes PARTNUMBER and BRAND; all other data is optional, but we always recommend uploading weight and dimensions data if you have it.

    PLEASE NOTE: This process will create custom products for any part numbers that don't already exist in the OEM catalog.

    PLEASE NOTE:For data that can be toggled on or off, useTRUE or FALSEin the template. These include fields such as Not For Sale, Local Pickup Only, Discontinued, etc.

    Once you've added the desired data to your file, save it as a.CSV,not a .xls or .xlsx. Then, you're ready to upload the file onto the system.

    Click on the arrow to the right of you name on the top-right corner and select "Account Settings."

    In the left-side menu, select Bulk, then Imports.

    Click the New Import button (a box will pop up).

    Select Products from the dropdown.

    Here, click the "Select File (.csv)" button and choose the file you created earlier.

    Once the file is loaded (which shouldn't take more than a few seconds), select your Target Store. Most updates (like product-level changes including weight and dimensions, discontinued, etc) work best targeting "All Stores," but some (such as sale price overrides) require a specific store to be selected.

    Next, choose how the system should handle the blank fields in your file. Generally speaking, you'll want to ignore blank fields, but you can also use this option to reset blank fields to their default catalog values.

    Finally, click "Upload File."

    That's it! Your file should load into the system, which will kick off the process of adding them to your store. It may take a few minutes for your products to be updated.

    PLEASE NOTE that newly uploaded productswill be visible in your website's search after the tool indexes. The search tool indexes every few hours, meaning anything you add now will be visible after the next indexation sweep.

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  • CDK DMS Integration Process Instructions

    We currently integrate with DealerTrack and CDK (formerly ADP). Other vendors are not supported at this time, but you can manually create tickets for each DMS order.

    The timing of DMS setup is very important since we start charging immediately upon paperwork completion. To begin the integration, complete paperwork here. We recommend waiting until AFTER your payment processor is integrated to complete this paperwork in order to avoid being charged too early.

    Below are questions that will need to be answered in order to complete the DMS integration process and customize functionality to your specific needs:

    Printer number to use onDMSExport-This is the printer number you see on the order screen when you go to print. Example "2". It should not be the longer printer name. If this is set, any order exported will immediately be printed to this server.

    DMSWeb Customer Account- If you want to use oneDMSCustomer Account for all web orders, please provide this value. Otherwise, a new customer may be created for each order (except for repeat customers).

    DMSSale Type-Defaulted to CASH. Let us know if you want something else.

    DMSCounter Person #(Default) -The default counter person to use for every order.

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  • Sometimes, you have an image you want to add to a product in the system. Or, an existing image or illustration may be incorrect. This article will walk you through how to do both!

    How to Add a Custom Image

    Log into the Control Panel using https://manage.revolutionparts.com/login

    In the top-menu, click "Products."

    Using the search box on the top-left, search for the desired part number.

    The part will populate under search results. Click the part number to edit the data for that part.

    On the upper-left side of the page, you'll see the images for this product listed.

    Click the green "plus" button.

    This will open a window or popover allowing you to select your image. Alternatively, you can simply drag-and-drop your image onto the green plus button to upload it.

    How to Remove a Custom Image

    In cases where you need to remove a custom image you'd previously uploaded, you can do so by clicking the "Remove" button on the upper-right corner of the desired image.

    How to Hide a Catalog Image

    Log into the Control Panel using https://manage.revolutionparts.com/login

    In the top-menu, click "Products."

    Using the search box on the top-left, search for the desired part number.

    The part will populate under search results. Click the part number to edit the data for that part.

    On the upper-left side of the page, you'll see the images for this product listed. Select the image you want to hide, then click the "Hide" button on the upper-right corner.

    A box will pop up asking the reason why you are hiding the image (this helps us make the catalog more accurate)

    When finished, click the blue "Hide Image" button

    How to Unhide a Catalog Image

    Unhiding an image is even easier than hiding it! To unhide a previously hidden image, select the desired image, then click the "Unhide" button in the upper-right corner.

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  • Your RevolutionParts subscription includes a Parts Counter selling channel, which can be used in a number of ways for a number of reasons! For a quick breakdown of what you can do using Parts Counter, read below!

    Don't see Parts Counter in your account? You may need to upgrade to the new Control Panel! Contact RevolutionParts Support to get started.

    Storefront Plugin Parts Store

    The standout feature of your Parts Counter selling channel is the included Storefront Plugin store! Your Storefront Plugin store can be inserted into your dealership website to replace the "parts inquiry" form, allowing your interested customers to browse through the OEM catalog and order partsdirectly from your dealership website!

    The orders received through your Storefront Plugin store feed directly into your RevolutionParts Control Panel alongside your other orders. Additionally, yourStorefront Plugin store comes with a custom pricing template that only applies to buyers shopping onthat store, allowing you to control the pricing yourStorefront Plugin store customers see.

    Support

    Screenshot of an actual Parts Counter Plugin store installed on a dealership's website.

    Note that you'll likely need the help of your IT team (or whoever controls your dealership website) to install your Storefront Plugin store on your dealership website.

    For installation instructions for yourStorefront Plugin store, click here.

    Custom Pricing Templates

    Your Parts Counter selling channel allows you to set up custom pricing templates completely independent from your other selling channels, meaning you don't necessarily have to offer your Web Store prices on Parts Counter. You can set up a Parts Counter pricing template that offers everything at MSRP, or another that uses Cost + 15%. You could even configure a pricing template for your favorite/repeat customers to give them a better deal when they call you!

    Separating your price rules becomes especially handy when combined with the other features outlined below!

    Various custom pricing templates.

    Send Quotes to Customers/Take Phone Orders

    Whether you have a Web Store,an eBay store, an Amazon store, or any combination of the three, you can send quotes and process phone orders in the RevolutionParts system using your Parts Counter store!

    The store selector on the quote creation page.

    You can also choose the pricing template you want to use when building a quote, allowing you to quote a customer using any of your custom pricing templates in an instant.

    Take In-Person Orders Over the Counter

    Parts Counter is called Parts Counter for a reason! For the first time ever, it's possible to process orders using the RevolutionParts system for walk-up customers, without having to go to your RevolutionParts Web Store. To do so, simply use the "New Quote" function of the Control Panel, then build your walk-up customer's order right in front of them.

    This is particularly helpful for dealerships who don't have a Web Store, but would like to use the RevolutionParts system to process walk-up orders. You can configure the "Default - Retail" pricing template to set the sale price of your parts for walk-up customers, or you can set up new pricing templates to price your parts however you want!

    Many More Upcoming Features

    Parts Counter will eventually be home to a number of new features as the platform continues to expand. Keep your eyes on the platform and your Parts Counter store for exciting new features!

    Don't see Parts Counter in your account? You may need to upgrade to the new Control Panel! Contact RevolutionParts to get started.

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  • For instructions on setting up shipping label printing, click here.

    For instructions on integratinga thermalprinter, click here.

    In this article, we'll cover how to print shipping labels from the Order Page in RevolutionParts!

    Printing labels

    To print a label, navigate to your Orders screen and find the order you'd like to print a label for. Open that order by clicking on the order number or the customer's name.

    Process the order as you normally would, collecting money and making sure you have the parts in stock. When you're ready to create a shipment for the order, click the "Create Shipment" button under the order subtotals, or the "Complete Order" button at the top-right if you're ready to complete the order.

    click here -or-

    The parts in the orderwill be pre-selected, indicating that you will be shipping all of theparts on the order in the same shipment. You can individually select/unselect parts to create split shipments (multiple shipments) for the same order.

    The shipping carrier the customer selected during checkout will be pre-selected on the left side of the popup. When you're ready, click "Continue" to create your shipping label.

    You can also use the right side of the popup to add existing tracking information if you've created the shipment through your carrier. You can also mark the shipmentfor local pickup.

    On the screen that follows, you can set the shipment reference number and shipping date (today's date will be pre-populated). You can also mark the shipment "Adult Signature Required." Since shipping dimensions may be different than actual product dimensions, you'll need toaddthe weight and dimensions of your package in the fields in the "Package" section. You can also add multiple packages if necessary when shipping multiple parts in the same shipment (up to 4 packages per shipment).

    After adding the package weights and dimensions, the "Update Rates" button will turn green and become clickable. Click it to generate real-time shipping quotes from the selected carrier for the shipment with the weights and dimensions you entered.

    If your shipment has multiple packages, you'll still only see one shipping amount, but the system will generate a label for each package.

    To the right of the package settings, you'll see the "Shipping Estimates" section which shows you all available shipping methods for this shipment. The method the customer selected during checkout will be pre-selected for you.

    The dollar amount shown next to eachmethod is what you'll pay for the shipment, not what the customer will pay. The customer has already been charged for shipping, and will not be aware of what you paid.

    Please be aware that if you change anything in the "Shipping Info" section, you'll need to click the "Update Rates" button underneath the shipping estimatesto receive newly calculated estimated shipping rates.

    When you've set the weight and dimensions of your package(s) and selected your shipping method, click the "Ship" button to generate a shipping label.

    Please note that UPScharges your account immediately upon label creation, whereas FedExcharges upon shipment. Printing USPS labels requires a Stamps.com account with a positive balance, and the shipping amount will be deducted immediately upon printing.

    The settings you configured earlier will take effectwhenthe label is generated, and one of the following things will happen:

    If you selected "PDF" as your preferred label format, you'll be shown a print dialogue with the label in PDF format, which you can either save to your computer, or print directly to your local printer.

    If you selected either "Eltron" or "Zebra" as your preferred label format, your connected printer should begin printing the label immediately.

    For instructions on setting up Eltron or Zebra thermal label printing, click here.

    After you've printed the label (or it printed automatically, depending on your settings), you're all done! The order is automatically completed once all parts are assigned to a shipment, and a green "shipment" bar is added to the order where the line items used to be. You can click on the carat next to the shipment number to edit the shipment information, or re-print the shipping label.

    For instructions on setting up shipping label printing, click here.

    For instructions on integratinga thermalprinter, .

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  • You canupdate your company contact information, hours of operation, and policies all in one place in the Control Panel.

    Company Information

    In the left-side menu, use the search bar to find the "Company Information" section. article on using the text editor

    The top section will allow you to edit your company name, address, phone and fax numbers, and main company website. These are variables that may appear in other locations on your site, including the policy pages, the Contact Us page, and others.

    The bottom section can be used to configure your hours of operation. These can be added to the footer of the site for customer reference.

    Click the "Save Changes" button to lock in your updates.

    Policy Pages

    If you'd like to view/edit your store policies, click on the "Store Policies" tab.

    From here, you can edit your store's privacy, shipping, and return policies, as well as the site's terms and conditions.

    If you're unsure of what to use for your policies, you can use our default templates for each section by clicking on the "Generate Sample" button. Feel free to customize these templates to fit your store's needs!

    When you're done editing your store information, click on the "Save changes" button.All changes made willbe immediately reflected on the front end of the site.

    Want to add other policies or text pages? Check out our article on using the text editor.

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

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    You can update your company contact information and policies from your Manage Dashboard!

    Log in toyour Manage Dashboard at manage.revolutionparts.com.

    Click on the gear icon in the upper-right corner of the page.

    Under the "Selling Channels" section in the left-side menu, click onyour desired store, then the "General" section.

    Company Info

    From this section, you canedit your company name, address, and phone number.

    When you are finished making changes, scroll to the top and click on the blue "Save Changes" button.

    Policies

    To edit your policies, choose the "Policies" section on the left-side menu.

    From here, you can edit your store's privacy, shipping, and return policies, as well as the site's terms and conditions and your "About Us" section.

    If you're unsure of what to use for your policies, you can use our default templates for each section by clicking on the "Populate Default Terms" button. Feel free to customize these templates to fit your store's needs!

    When you are finished, click on the blue "Save Changes" button.

    Want to add other policies or text pages? Check out our .

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  • There might come a time where you want to expand what you sell on yourRevolutionParts store. One example of this is adding specialty catalogs. You can do this by creating custom categories, then adding custom products to those categories!

    Helpful Hint: WriteMaps

    If you plan on having several categories and subcategories for your custom products, you can organize them with an online tool called WriteMaps.com. WriteMaps allows you to organizeyour categories and subcategories in a detailed and thorough outline. WriteMaps lets you create up to 3 maps per month free of charge. You can sign up for WriteMaps here.

    To create your category tree, start by creating the main categories. After that, you can addany subcategories below your main categories. Once your site map is created you can move to the next steps below.Your WriteMap may look something like this: Custom Product

    Adding Categories

    From the Control Panel left-side menu, select "Product & Categories" then "Add New Category"

    Parent Category

    Select Parent Category - Click on the parent category (usually "Category Root," if you haven't added any other categories yet)Here's an example of nesting categories using different "parent" categories:

    --Tesla Accessories (Category Root is the parent)

    ------Interior Accessories (Tesla Accessories is the parent)

    ----------Exterior Accessories(InteriorAccessories is the parent)

    ----------Apparel and Lifestyle(Interior Accessories is the parent)

    ------Exterior Accessories (Tesla Accessories is the parent)

    --Aftermarket Parts(Category Root is the parent)

    Category Properties

    Category Name

    Category Key (always use lowercase for category key) - The category keyshould be treated like a website url. It's important to not make this too long and use "-" or "_" instead of spaces. Spaces will not work in between words.

    Examples of category key:

    toyota-accessories

    interior-accessories

    apparel-and-lifestyle

    The category key is important because you'll use it when bulk uploading custom products.

    Category Header - This is the title that will display in your menu and category page.

    Is category visible to users? - check yes to make visible to buyers on your site

    List subcategories on catalog page - check yes if you plan on having subcategories and want to show them on the category page

    Display subcategory images on Catalog Page - recommended if you want to display the subcategory images on the parent category page

    Priority - use this to sort categories

    SEO Properties (Optional) - Adding your Meta Titles and Descriptions can help search engines identify what that page is about and also help draw better click through rates.

    Category Description(Top and Bottom) - Add content to help visitors better understand what that page is about. You have two sections; top and bottom.

    Category Image - This is the main image that will be used at the top of the page. The recommended size is 300x200 or 150x150.

    Save Changes!

    Now that you've created a custom category, please follow this Custom Product link tothe steps explaining adding a custom product and how to add that custom product to a custom category.

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

    This text will not appear on the finished article.

    There might come a time where you want to expand what you sell on yourRevolutionParts store. One example of this is adding specialty catalogs. You can do this by creating custom categories, then adding custom products to those categories!

    Helpful Hint: WriteMaps

    If you plan on having several categories and subcategories for your custom products, you can organize them with an online tool called WriteMaps.com. WriteMaps allows you to organizeyour categories and subcategories in a detailed and thorough outline. WriteMaps lets you create up to 3 maps per month free of charge. You can sign up for WriteMaps here.

    To create your category tree, start by creating the main categories. After that, you can addany subcategories below your main categories. Once your site map is created you can move to the next steps below.Your WriteMap may look something like this:

    Adding Categories

    Log into your account on manage.revolutionparts.com.

    From the top-menu, click "Products."

    Select the "Categories" tab on the left

    Click the green "+ New Category" button in the upper right

    Enter the Category Name in the popup box

    Click "Add Category"

    To edit the category, click on the pencil to the far right of said category

    To Add a SubCategory to a main category, Click on the + to the far right of the main category

    Name your subcategory

    Click "Add Category"

    Now that you've created a custom category, please follow thislink tothe steps explaining adding a custom product and how to add that custom product to a custom category.

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  • Setting up wholesalers is quick and easy. Follow the steps below to set up your Wholesale Settings.

    Search for Wholesale Settings in the helpful search bar

    Under the Activate wholesaler discounts at drop-down, select the Calculate discount globally option. Pricing Template

    Next, choose how many wholesale levels you wish to have and enter the discount percentage for each level. For this example, we'll set 2 different wholesale levels.

    You may also want to set a "Cost +" minimum so that your wholesalers can't buy anything lower than your dealer cost. To do that, change the value in the "Cost + 0% Min" field. By default, the value is set to "0" so that you can't sell parts below your dealer Cost.

    Hit save!

    You're done setting up your wholesale levels! Now it's time to add some wholesale customers.

    To make a customer a wholesale customer,navigate to the "Customers" section of the Control Panel.

    Search for the customer that you wantto make a wholesaler.

    When you find them, click their name to open their customer profile.

    To set a discount, click the "User Access" drop-down and selectthe level wholesaler that you wantyour customer to be. Doing this will apply the discount you just created when they check out while logged in.

    Save your changes and you are done!

    When your customer goes to add an item to their cart they will see the list price and then their wholesaler discount price.

    How to Setup Wholesalers to be Tax Free

    **Note: How to setup wholesalers to be tax free is a two part process

    Type Taxes in the search box

    Click the tab "Add a New Tax Rate"

    Enter Tax Name

    Select Define Tax Zone

    Select Tax Class - General is default

    Select Priority

    Tax Rate % - 0

    Apply To - place a "checkmark" in the box you want this tax rate to be applied to

    Save

    Applying this Tax Free Rate to you wholesale customer

    Make sure your customer has Registered with your site

    Go to Orders & Customers > Customers

    Search for your customer (Note: you may need to change the "Account Status") to find yourcustomer

    Click on your customer

    Change User Status to correct Wholesaler Level

    Save Changes

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

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    Customer Groups can be used to apply discounts to individual buyers that fit into a specific group, such as various levels of wholesalers, businesses, or simply your favorite customers.

    To learn how to create Customer Groups or assign an existing Pricing Template to a Customer Group, click the button to expand the section below!

    How to Create a Customer Group

    Log into your account on manage.revolutionparts.com.

    Click on the gear in the top-right corner to access your account settings.

    In the left-side menu, click the name of the desired store to expand its settings, then click "Customer Groups."

    Note that Customer Groups are available for Web Stores and your Parts Counter store.

    You should see a page that looks like this.

    Click on the green "New Customer Group" button.

    When the "New Customer Group" menu pops up, you'll need to name the customer group. It's best to use a descriptive name so that you know at a glance the purpose of the group.

    Choose the that you want to apply to your Customer Group.

    If you'd like to give the Customer Group and additional discount off of the template, you can set the discount percentage as well. Warning: If you add an additional discount, be sure to add a Cost + minimum so that you don't end up selling below cost!

    Choose whether or not this Customer Group will be tax exempt.

    Save the Customer Group.

    You should now see your Customer Group on the page.

    Done

    To learn how to assign a customer to an existing Customer Group, click the button to expand the section below!

    How to Assign a Customer to a Customer Group

    Assigning a customer's account to a customer group requires that they havealready created an account on your store. If the customer hasn't created an account yet, you won't be able to assign them to a customer group.

    Once the customer has created their account on your store,

    In the top-menu, click on "Customers."

    Search for the customer that you'd like to add to a Customer Group.

    Click on the customer's name from the search results list (or click on the pencil to the far right of that customer).

    Scroll down to the Customer Group drop-down and choose the Customer Group to which you'd like to assign the customer.Note that you can't add "Guest" accounts to Customer Groups; the customer must have a "Login" account type (meaning they've created an actual account on your site first).

    Click the blue Save Changes button to finish.

    Done

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  • The video below provides a comprehensive walkthrough of the fraud tools available to you, as well as some best practices for potentially fraudulent orders.

    View Article
  • To learn how to update individualpart info without using the Bulk Loader, click here.

    Updating OEM Part Info is very easy! You can update the information of multiple parts at once using the "OEM Part Info Bulk Loader" tool in your website'sadmin panel. Here are some of the things you can update:

    Part name

    Description

    Weight

    Length

    Width

    Height

    Core charge

    Discontinued

    Controlled/Hazmat

    Call for Availability

    Not for Sale

    Free shipping

    In order to correctly use the Bulk Loader,you will need to download the template spreadsheet below (OEM Part Info Bulk Loader Template.csv).The template contains all fields available for you to update using the Bulk Loader.

    NOTE:Delete thecolumns you don't want to update so that all that's left on your file are the part numbers and the columns you want to update.

    For the Bulk Loader and OEM Part Info, weight is measured in pounds (lbs.) and all dimensions are measured in inches (in.)

    bulk upload template

    Once you have created your file make sure to save it as aCSV.

    All further steps will be completed in the Control Panel.

    Navigate to the Control Panel.

    Search for Bulk OEM Part Info Loader

    Choose your file to upload

    Upload file

    The next step is very important. Make sure to match the Select Field Column with the CSV Line 1. This is called "data mapping," and tells the system which columns in your spreadsheet contain which data.

    Once you've chosen data mapping for each drop down, click the Update OEM Part Info button. This will load your file into the system and begin updating your products. Product updating usually happens relatively immediately, but may take a few minutes to complete.

    The third and final screen will show how many products were updated, and any that were skipped (if an error occurred).

    To verify that the upload was loaded correctly, you can search one of the updated parts in "OEM Part Info" and verify that the new data is in place.

    Thats it! You've successfully updated part information in the OEM catalog.

    To learn how to update individualpart info without using the Bulk Loader, click here.

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

    This text will not appear on the finished article.

    Updating OEM Part Info is very easy. Here are some of the things you can update:

    PartNumber

    Description

    Weight

    Length

    Width

    Height

    Discontinued

    Controlled/Hazmat

    Call for Availability

    Not for Sale

    Free Shipping

    Local Pickup Only

    In order to correctly use the Bulk Loader,you will need todownload thetemplate spreadsheet (products-template.csv). The template contains all fields available for you to update using the Bulk Loader.

    PLEASE NOTE:Enter TRUE or FALSE if marking part:

    Discontinued

    Not For Sale

    Hazmat

    Own Box

    Call for Availability

    Featured Product

    The required fields for bulk importing are PART NUMBER and BRAND.

    NOTE:allcolumns in the must remain in the file. If you delete any columns from the template, the uploader won't be able to process the file.

    Once you've added the desired data to your file, you can proceed with importing it.

    Click on the arrow to the right of you name and select Account Settings

    Select Bulk > Imports

    Click the green "New Import" button (a box will pop up)

    Select Products from the dropdown

    Next, select the file you created earlier and click the "Select File" button to upload it.

    Click "Upload File"

    Thats it! You've successfully updated part information in the OEM catalog. It will take a few minutes for your upload to process, after which your data will have been loaded.

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  • Uploading images in bulk can save you a lot of time. RevolutionParts makes this simple!

    Select your system below and follow the steps to bulk upload images!

    Windows Instructions

    WINDOWS INSTRUCTIONS

    Name your Image File - yourimagewill need to reflect the corresponding part # (ex: 12345978.jpg)

    Accepted File Types: .jpg .png or .gif

    Multiple Image Upload for one part - Add a "_1" or "_2" and the end of the filename (ex - additional images for the same part # A9629991322 would be A9629991322_1.jpg andA9629991322_2.jpg

    Create a new folder on your PC (on your desktop, portable hard drive, or flash drive) and name itpartimages-IDNUMBER(You can get your IDNUMBER by emailing [email protected] and asking for it.)

    Rename your folder by replacing "IDNUMBER" with the ID you received from Support. Example: partimages-c87decba3faca6b0d9249c14dg25488b

    Add all images you'd like to bulk upload to thepartimages-IDNUMBERfolder

    Right click on the folder itself (NOT the images inside the folder) and select "Send to," "Compressed (zipped) folder." This will create a new zip file of your folder. The zipped name should be named, "partimages-IDNUMBER.zip"

    Open a folder on your desktop or "open explorer" located directly right of the Start menu for Windows users.(Images may vary from your Windows open explorer depending on your version of Windows.)

    Paste this address in the the bar: ftp://[email protected]/Uploads

    Drag your zip file with all of your images to this page and drop it in.

    The upload will begin processing, and may take a few minutes to complete. After that, your images will be visible on your website!

    **Please notethat the bulk image loader will not work if the part numbers are not:

    A) exact matches

    B) already present in the catalog.

    The bulk image loader can'tretroactively link images to parts afterthey are added; the parts must be in the catalog first in order for the bulk image loader to work properly.

    Mac Instructions

    MAC INSTRUCTIONS

    Name your Image File - yourimagewill need to reflect the corresponding part # (ex: 12345978.jpg)

    Accepted File Types: .jpg .png or .gif

    Multiple Image Upload for one part - Add a "_1" or "_2" and the end of the filename (ex - additional images for the same part # A9629991322 would be A9629991322_1.jpg andA9629991322_2.jpg

    Create a new folder on your pc (ex: desktop, portable hard drive or flash drive) and name itpartimages-storeid (Your StoreID can be retrieved by support. Please request via phone or email)

    Rename Your Folder: ex: partimages-c87decba3faca6b0d9249c14de25488b

    Add all images you'd like to bulk upload to thepartimages-storeid folder

    Right click on the folder itself (NOT the images inside the folder) and select, "Compress # Items." This will create a new zip file containing the folder with yourimages.

    Rename the zip file to partimages-storeid.zip (contact Support to obtain your Store ID). The file should be named something like this:partimages-c87decba3faca6b0d9249c14de25487b.zip(with your own storeid instead).

    Open Finder (or click an empty space on your Desktop) and click on "Go" from the Finder menu. Then, click on "Connect to Server" at the bottom of the list.

    Server Address: ftp://[email protected]/Uploads

    Click the "Connect" button

    If prompted to log in as a "Registered User", switch your "connection" type to "Guest"

    Click the "Connect" button

    You'll be shown the upload folder. There may be some files already in the folder, but you can ignore them. Drag and drop your recently compressed "partimages-storeid.zip" file into the folder to upload it to our server.

    Done! Your images will begin uploading automatically, and should be visible on your site within an hour or so of uploading (usually sooner).

    **Please notethat the bulk image loader will not work if the part numbers are not:

    A) exact matches

    B) already present in the catalog.

    The bulk image loader can'tretroactively link images to parts afterthey are added; the parts must be in the catalog first in order for the bulk image loader to work properly.

    EVERYTHING BELOW THIS BLOCK IS MANAGE-ONLY CONTENT.

    This text will not appear on the finished article.

    Uploading images in bulk will save a lot of time. RevolutionParts makes this simple. To do this follow these steps:

    Rename the image the same as the part number, SKU, or MPN that you want it to upload for. If you are uploading multiple images for the same part, end the file name with _1, _2, etc. In the example pictured, we are uploading four .jpg images for part 014154390280.

    Images can be either in .jpg .bmp .png or .gif

    Zip all of the image files. The name of the zipped file does not matter.

    For Windows, right click on the folder itself (NOT the images inside the folder) and select "Sent to," "Compressed (zipped) folder"

    For Mac, right click on the folder itself (NOT the images inside the folder) and select, "Compress # Items." This will create a new zip file containing the folder with yourimages.

    Next, log into your Control Panel onmanage.revolutionparts.com.

    Click on the gear icon in the upper right hand corner.

    Select "Bulk" from the left-side menu, then "Imports."

    Click on the green "+New Import" button on the right side of the screen.The upload box will pop up.

    Change the "Upload Type" to "Product Images"

    Click on the "Select File" button and choose your zip file.

    After that, choose the store you would like to update (if you have more than one). Otherwise, leave it at "All Stores."

    Finally, choose an Update Rule.

    To finish, click "Upload File," and your file will begin processing.

    It may take some time for your images to process, depending on how large your file is. Click the "Refresh" button to the left of the green "+New Import" button to see live updates on your file.

    **Please note: that the bulk image loader will not work if the part numbers/SKU/MPN are not:

    A) exact matches, or

    B) already present in the catalog. The bulk image loader can'tretroactively link images to parts afterthey are added; the parts must be in the catalog first in order for the bulk image loader to work properly.

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  • The Order Fulfillment page allows you to review an order, collect money, create a shipment, and complete an order, all from a single page. To use the Order Fulfillment page,

    Open any order you're ready to complete, then look to the top-right of the Order page to make sure you're opted-in to the Order Fulfillment feature. The switch should be "On." connected shipping carrier

    Once you're opted-in, click "Complete Order" on the top-right corner of the order page.

    It's okay if you haven't collected the money yet; the Order Fulfillment page will attempt to collect the money before you create the shipment. Because money isn't collected until the last step, this means you can see and compare shipping rates before collecting money.

    The first thing you'll need to do at the top of the Order Fulfillment page is select how you want to fulfill the order: Print Shipping Label, Customer Pickup, or Enter Tracking Number.

    Click a button below to learn more about that option

    ThePrint Shipping Label option allows you to enter package weight and dimensions to generate a shipping label through your account. To use this option,

    Click the large "Print Shipping Label" button.

    Use the checkboxes on the left to decide which parts to add in this shipment.

    Next, choose what packaging you'd like to use for this shipment.

    You can use a Custom Box to enter your own weight and dimensions.

    Alternatively, you can create your own custom boxes by clicking the "Manage Boxes" button.This allows you to add frequently used boxes to the system for faster selection, such as USPS Flat Rate boxes, or any other box you use often.Once custom boxes have been added, you can then select them in the box dropdown above the package weight and dimensions.

    If your shipment requires more than one package, you can click the "+Add another box" button to create another package on your shipment.

    If you want, you can check a box to save the packages you've entered for these products. If the same parts are ordered again, the system will remember the box you used last time and automatically enter that.

    After selecting packaging, the system will calculate shipping rates for all available methods. The top method will be preselected based on the customer's delivery expectation and the profits the method would earn you.You can also check a box to enable "Adult Signature Required" on certain methods, which will affect the method cost. Additionally, you can scroll down to select a different method if you'd like.

    Once you've selected a method, review the order details on the right.

    Finally, review the checkboxes on the right to ensure that everything is good to go. This section will show you the money collected (or to be collected upon completion), how many items are in how many packages, whether the delivery will be early, on time, or late, and any profits made in shipping.You can also check boxes to send the customer an email notifying them of the shipment (which contains their tracking number), or to print a packing slip automatically when the label prints.

    When you're ready to proceed, click the "Ship & Complete" button to collect any outstanding funds, generate a label, and complete the order.

    That's it! The order will automatically move into the "Completed" status, and you'll be presented with a shipping label (and packing slip, if you selected it). If payment collection fails, you'll be shown a warning, and the process will stop until you've collected money successfully.

    Done

    The "Customer Pickup" options allows you to mark the order as Completed, and sends the buyer an email telling them their order is ready for pickup. NOTE: only use this option if your buyer selected a "Local Pickup" shipping method on checkout. To use this option,

    Click the large "Customer Pickup" button.

    Use the checkboxes on the left to decide which parts to add in this shipment.

    Once you've chosen which parts will be available for pickup, you can check the order details on the right.

    After reviewing the details to make sure you're good to go, the section underneath that will show you the money collected (or to be collected upon completion), and allow you to notify the customer via email that their parts are ready for pickup. You can also print a "packing slip" of sorts to include with the pickup.

    Once you've verified that everything is good to go, click the big blue "Complete Order" button.

    That's it!The order will be moved automatically into the "Completed" status, and if you've selected to, the system will send the buyer an email letting them know of the pickup. You'll also be presented with a packing slip to hand to the buyer when they pick up their order, if you opted to print one.

    Done

    The "Enter Tracking Number" option allows you enter a previously generated tracking number, and will associate that tracking number with your order. Completing an order using this option will move the order into the "Completed" status and, if you want it to, email the tracking information to your buyer. To use this option,

    Click the "Enter Tracking Number" button.

    Use the checkboxes on the left to decide which parts to add in this shipment.

    Once you've chosen which parts will be available for pickup, scroll down to select the carrier for your shipment.After selecting the carrier from the dropdown (or choosing "Other" and manually entering the carrier name), enter the shipment cost (what it costsyou to ship the package,not what it cost the buyer) and the tracking number you generated elsewhere.NOTE:The tracking number will become a clickable link in the customer's shipment notification email, so make sure you select the right carrier. If you choose "Other" as your carrier, the tracking number will not be clickable.

    If necessary, you can click the "+Add Tracking Number" button to add an additional tracking number to your shipment.

    Once you've entered the tracking information for your shipment, review the order details on the right to make sure everything looks good.

    After reviewing the details to make sure you're good to go, the section underneath that will show you the money collected (or to be collected upon completion), and allow you to notify the customer via email that their parts are ready for pickup. You can also print a "packing slip" of sorts to include with the pickup.

    Once you've verified that everything is good to go, click the big blue "Complete Order" button.

    That's it!The order will be moved automatically into the "Completed" status, and if you've selected to, the system will send the buyer an email letting them know of their shipment (including their tracking number). You'll also be presented with a packing slip, if you opted to print one.

    Done

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  • You can integrate your shipping carrier accounts into your RevolutionParts Control Panel to use your negotiated rates for shipping charges, and to generate shipping labels directly through the Control Panel!

    In the left-side menu, click on "Cart Settings," "Payment, Shipping & Discounts, " then, "Manage Shipping." Alternatively, you can click theShipping icon in the Helpful Tools bar along the bottom of the Dashboard. Click here

    Near the top of the page, click the "Shipping Configuration (Advanced)" tab.

    Enter the relevant gateway credentials for your desired shipping carrier (FedEx, UPS, USPS, ect).

    If you're integrating FedEx, you'll need to enter your Meter Number. Click here to learn how to get it!

    Scroll down to the bottom of the page and click the "Save Changes" button.

    If any of your information you've entered is incorrect/invalid, an error will show. If not, the page will refresh and you'll be taken to the "Global Shipping Settings" tab.

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    You can integrate your shipping carrier accounts into your RevolutionParts Control Panel to use your negotiated rates for shipping charges, and to generate shipping labels directly through the Control Panel!

    Log into your account on manage.revolutionparts.com.

    Click the Account Settings gear on the top-right corner.

    In the left-side menu, expand "Shipping," then click on "Carriers."

    Click thegreen "+ Add New Credentials" button on the far right.

    Select your desired carrier from the dropdown.

    Give your carrier credentials a name. The name of the carrier integration is not customer-facing. Usually, the name of the carrier works fine.

    Enter the carrier credentials for your shipping account (FedEx, UPS, or USPS).

    If you're integrating FedEx, you'll need your Meter Number. to learn how to get it!

    Click "Add Credential"

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  • Discounts and promotions are a great way to bring customers back to your site. When used in conjunction with Drift Marketing campaigns, you can increase revenue while decreasing abandoned orders.

    In theleft-side menu, search for "promo" to find the"Promotions"section, or click on"Cart Settings,"then"Payments, Shipping & Discounts,"then select"Promotions." Sitewide Banner

    Click the green "+New Promotion" button.

    Name your campaign. This is not visible to customers, so it is recommended to name it something that will help you recognize the purpose of the promotion ("Abandoned Cart Saver", "Free Shipping", etc).

    Create a Promo Codefor your customers to enter.

    Decide if your promo will be single use, and choose the appropriate response from the drop-down menu.

    Single Use Promo code can only be used once per customer email.

    Not Single Use Promo code can be used multiple times by the same person on different orders.

    Decide if the promo is active at this time.Use this setting if you need to suspend a promotion after it's active, or if you're not finished setting it up yet.

    Select the type of promotion you are adding.

    Subtotal Promo is used on the order subtotal.

    Shipping Promo is only used on shipping.

    Product Promo can beused on products, brands, or categories. If you choose the product promo, you will have to enter a category or product that the code applies to. Another tab called "Brands & Categories" will appear next to the "Promotion Details" tab at the top of the page.

    Brand Select the applicable brand from the drop-down menu.

    Category Select categories from the OEM or Custom catalog.

    Brands + Category Select from a Brand and Category.

    Select the start and stop dates for your promo.

    Select the geographic area that you would like your promo toapply to.

    Domestic Promo will apply only to orders within your country.

    International Promo will only apply to orders outside of your country.

    Worldwide Promo will apply to all orders, regardless of location.

    Choose your discount amount, either in dollars off (USD), or percentage off (%).

    If you choose percentage you can set a Maximum discount amount for this code.

    Enter the minimum subtotal amount for this code to apply (leave blank to apply to all orders).

    Verify that you have filled in all necessary fields.

    Click the"Save Changes" button.

    Click on the "Go back to the promotions page" link at the top of the page.

    Your completed promotion should be listed here.

    Be aware that while creating a promo code is a great idea, the code won't be visible on the site by default. You'll need a way to promote the code, such as your own internal marketing (Facebook, local advertising, etc). You can also use your site's Promotional Banner to draw attention to your code!

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    Discounts and promotions are a great way to bring customers back to your site. When used in conjunction with Abandoned Cart Savers, you can increase revenue while decreasing abandoned orders! Follow the steps below to create a promo code for your website.

    Log in to your Control Panel at manage.revolutionparts.com.

    Click on the gear icon in the upper-right corner of the page to access your Account Settings.

    Under "Selling Channels" in the left-side menu, click to expandyour store, then click the"Marketing" section, then click on"Promotions."

    Click the green "+New Campaign"button in the upper-right corner of the page.

    Name your campaign. This is not visible to customers, so it is recommended to name it something that will help you recognize the purpose of the promotion ("Abandoned Cart Saver", "Free Shipping", etc).

    Choose the campaign type, either a Promo Code or a Cart Promo.

    The Promo Code option will allow you to set up a promo code that is entered by the customer on check out. If you choose this option, complete the following steps.

    Create a promo codefor your customers to enter.

    Decide if your promo will be single use, and choose the appropriate response from the drop-down menu.

    Single Use Promo code can only be used once per customer email.

    Not Single Use Promo code can be used multiple times by the same person on different orders.

    TheCart Promo option will allow you to set up a promotion that is automatically applied on checkout.

    Select the start and stop dates for your promo.

    Decide if the promo is active at this time.Use this setting if you need to suspend a promotion after it's active, or if you're not finished setting it up yet.

    Optionally, enter the minimum subtotal amount required before this code can apply.

    Select the type of promotion you are adding.

    Subtotal Promo will deduct the order subtotal amount.

    Shipping Promo will deduct the shipping amount.Note: If you choose a Shipping promo, you will need to set the geographic area that this promo applies to.

    Domestic Promo will apply only to orders within your country.

    International Promo will only apply to orders outside of your country.

    All Locations Promo will apply to all orders, regardless of location.

    Choose your discount amount, either in dollars off (USD), or percentage (%).

    If you choose percentage you can set a Maximum discount amount for this code.

    Click the blue"Save Changes" button on the to-right corner of the page.

    Your completed promotion should now be listed on the "Promotions" page.

    Be aware that while creating a promo code is recommended, the code won't be visible on the site by default. You'll likely want to promote your promo code by using your own internal marketing (Facebook, local advertising, etc), or by using your site's to draw attention to your code!

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  • A bundle in RevolutionParts is like a kit; it allows you to sell a number of parts together under the same SKU. You can use bundles to sell brake kits, pairs of wiper blades, headlight bundles, and more!

    Creating a Bundle

    Creating a bundle is super simple, and opens up a wide range of possibilities! To create a bundle, we'll first create a bundle "shell" to put products into.

    Log into your account on manage.revolutionparts.com.

    Click the "Products" link in the top-menu.

    Click the large green "+ Create Product" button in the top-right corner.

    In the popup, change the Product Type to "Bundle."

    Enter a SKU for your bundle (it doesn't have to be a real part number) and set the Brand for your bundle (the MPN should automatically copy from the SKU). manage.revolutionparts.com

    Click "Create Product."

    After the "shell" of the bundle has been created, you'll need to enter some information to make it sellable.

    On the bundle's product page, give the bundle a Title (name) and a Description.

    For the "Weight & Dimensions" fields, the system will automatically calculate the combined weight and dimensions based on the products in the bundle. Alternatively, you can click the grey pencil to the right of the message to manually enter the weight and dimensions for the bundle (useful if you already know the shippable weight and dimensions).

    The "Quantity On Hand" field only matters if you plan to sell the bundle on eBay or Amazon. The Quantity On Hand for the bundle will be automatically set to the same inventory count as the item in the bundle with the lowest quantity on hand.

    For example, if a bundle with part numbers A, B, and C exists, and A has an individual quantity on hand of 4, B has 7, and C has 14, the Quantity On Hand for the bundle itself will be 4 (matching A, the item in the bundle with the lowest individual quantity).

    The "Bundle Discount" field is an optional field that allows you to remove a dollar amount or percentage from the sale price the bundle. This allows you to incentivize the purchase of the bundle instead of the individual products.

    Finally, "Global Attributes" can be used to mark the bundle itself Not For Sale, or choose whether or not the buyer needs to contact you before purchasing the bundle.

    Other product-specific attributes, such as Discontinued or Local Pickup Only, are automatically inherited from the individual products in the bundle. For example, if a single product in the bundle is marked for Local Pickup Only, then the bundle itself will inherit that attribute and will be Local Pickup Only.

    Images can be added after the bundle is saved. Save the Bundle by clicking the blue "Save Changes" button on the top-right corner, then use the large "plus" button on the left of the page to upload an image for the bundle.

    An image isn't necessary to sell the bundle, but it's very highly recommended.

    Adding Products to a Bundle

    Once the attributes for the bundle are set, you can add the individual products!

    Scroll to the bottom of the bundle page and click the green "+ Add Product" button.

    In the popup, enter the SKU (part number) of the product you want to add. Then, pressing "tab" or "enter" on your keyboard should automatically populate the "Brand" for you. If not, click the dropdown and select it manually.

    If you're trying to add a product to the bundle that doesn't exist yet, you'll need to create it first. Check out our article on that !

    Enter the quantity required for this product in your bundle.

    For example, a "Front Brakes" kit might include a pair of brake rotors, so you'd set the quantity of the brake rotor to "2".

    Click the "Update Bundle" button to add the product to the bundle.

    Repeat Steps 1-4 as necessary until your bundle contains all desired products.

    After all desired products have been added to the bundle, click the "Save Changes" button in the top-right corner.

    That's it! You've successfully created a bundle of parts ready for sale on your store(s). The bundle on the front-end of your store will include a description of all parts and quantities in the bundle, as well as the newly calculated bundle sale price.

    Bundle Sale Price Calculation

    The sale price for bundles is calculated automatically based on the combined sale price of all products in the bundle.

    Your bundle's calculated sale price can be seen by using the store selector in the top-right corner next to the "Save Changes" button.

    Simply select your desired store, then scroll to the product's store settings to see/modify the sale price (which is the sale price of the bundle before theBundle Discount takes effect, if one exists). To view the bundle on that store, click the "Product Page" link.

    Viewing Bundles on the Products Page

    Log into your account on .

    Click the "Products" link in the top-menu.

    In the "All Products" section, there's a filter called "Type."

    Clicking the "Type" filter will show three options: Simple, Variant, and Bundle. To show only the bundles that exist on your store, check the "Bundle" checkbox.

    Once the products filter to show your bundles, you can click the arrow to the right of the bundle icon to expand the bundle and see the products it contains.

    To edit anindividual product contained in a bundle, simply click the part number you wish to edit.

    To edit the bundle itself, including which parts are included, click the bundle's SKU (the bundle's part number).

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  • If you are reading this article you are interested in your email setup. RevolutionParts offers an all in one email tool called Message Center. Message Center allows you to send, receive, and keep track of all customer emailinquiries. Message Center offers a centralized location for all admin users to access incoming emails. Message Center haseasy to navigateemail threads and search functions, keeping everyone on the same page. Using Message Center is easy!

    Still not sold on Message Center? Check out our other email options below for your online parts store.

    Other alternatives besides message center?

    Forward Message Center to an email address already managed by dealership. (Best for 1 email)

    This alternative allows customers to still email the general message center email or fill out the contact form on the contact us page. The forward then redirects all of the message center emails to a predefined email that the dealership has control over. Please note that all outgoing emails will be sent via the predefined email that the dealership controls.

    ADVANCED: Provide your email server MX records (Best for multiple email setup)

    This alternative allows you to set up and manage as many emails as you see fit for your website. All emails will be managed and set up by your IT department. This is great if you would like to setup multiple emails @yourstoredomain.com. What do we need from you? Send your mail server MX Records to [email protected]. Please, note that RevolutionParts does not offer technical support for this type of email setup.

    NOTE: Both of these alternatives are in lieu of Message Center. If you opt to do either of the alternate methods mentioned above your message center will beremoved from the control panel.

    If you have any further questions about email set up or implementation you can contact RevolutionParts Technical Support at [email protected] or call 480-779-7278.

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  • Google's Enhanced Ecommerce Tracking allows you to track your customers throughout their purchasing experience in your Google Analytics account!

    Enabling Enhanced Ecommerce Tracking in Google Analytics

    To enable enhanced Ecommerce tracking in your Google Analytics account,

    Log into your Google Analytics account.

    Click on the "Admin" link in the lower-left corner.

    Navigate to your domain, then in the right-side column for "View," click on "eCommerce Settings."

    Make sure both "Enable Ecommerce" and "Enable Enhanced Ecommerce Reporting" are switched to "ON."After enabling the second switch, you'll see a section called "Checkout Labeling." These labels will appear on to your enhanced ecommerce tracking when viewed in Analytics.

    Click the button to "Add funnel step," then call it, "Customer Info."

    Add another funnel step and call it, "Review & Pay."

    Click the "Save" button at the bottom of the page to lock in your changes.

    That's it! Once you've enabled Enhanced Ecommerce Tracking in Google Analytics, you'll need to enable it on your RevolutionParts Control Panel.

    Enabling Enhanced Ecommerce Tracking on the RevolutionParts Control Panel

    To enable Enhanced Ecommerce Tracking in the RevolutionParts Control Panel,

    Log into your account on manage.revolutionparts.com

    Click on the Account Settings gear on the upper-right corner

    In the left side menu under "Selling Channels," click to expand the desired Web Store.

    Select "Marketing," then, "Analytics."

    Switch the "Enable Enhanced Ecommerce" dropdown to "Yes."

    Click "Save Changes" on the upper-right corner.

    That's it! Assuming everything was set up correctly on your Google Analytics account, your site should now begin tracking using Google's Enhanced Ecommerce Tracking.

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  • This article will cover how to override the pricing on individual OEM parts. Any parts (or parts prefixes) you add here will get custom pricing that you define,independent of the overall catalog pricing.

    From the Control Panel Dashboard, click on the OEM Catalog icon in theHelpful Tools bar along the bottom of the page. manage.revolutionparts.com

    Click onthe Managed OEM Parts tab at the top.

    Choose the manufacturer of the product you are going to change.

    Enter either the entire part number (if you're changing a single part) or part prefix (if you're changing multiple parts in the same category). If you're using a prefix, it must be at least 5 characters long.

    Choose between the three different pricing rule methods.

    Fixed Price (sets the sale price of the part(s) to a dollar value)

    Cost + (uses the existing Cost of the part(s) and adds a percentage)

    MSRP (uses the existing MSRP of the part(s) and subtracts a percentage)

    Enter the value ($ or %) you would like to use with the pricing rule.NOTE: For "Fixed Price," enter the dollar amount for the new sale price. For "Cost +" and "MSRP -," enter the percentage you want the product price to be changedby. If neither Cost nor MSRP exist on a product, you must use the Fixed Price rule to set the sale price.

    Enter the list price of the product(s) (optional but recommended).

    Optionally enter a comment. This is internal only, and is intended to keep recordof why you changed the price in the first place.

    Optionally enter a Valid Until Date (mm/dd/yyyy). NOTE: Once the date passes the rule will be cancelled and revert back to your standard pricing rules. If you don't enter a date, the pricing will remain in effect until you delete the override.

    When you're done, click the "Submit" button to save the changes. The page will automatically refresh.

    Your currently managed parts will populateunderneath the form. To delete a pricing override, click the "Delete" button to the right.NOTE: The pricing changewill be reflected on the site immediately. If you do not see the price change right away, clear your browser cache and refresh the page.

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    If there are parts that you would like to have customers call you prior to ordering, you can set the contact option in the part attributes.

    First, log in to your Manage dashboard on, then select the "Products" section from the top-menu.

    In the search bar in the left-side menu, type in the product number you would like to edit, and either click the search icon or press "Enter" on your keyboard.

    When the part shows up in the search results, click on the pencil icon to the far right of the product line to edit thepart's information.

    Once you're on the product page, use the store drop-down in the upper right to select the store you would like the change the price on.

    Scroll down to the store-specific product settings and update the Sale Price field.

    When you're finished, click the blue "Save Changes" button.

    Important note: This is a semi-permanent price override. A manual override of the product's sale price will supersede any automatic pricing updates, and will only revert to original pricing if you come back to this page, delete the "Sale Price" field altogether, and then save. This will cause the sale price to be automatically calculated by the pricing matrix for your site.

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