72
out of 100
At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe. read more
Royal Mail Competitors
Royal Mail competitors include FedEx, J.B. Hunt Transport, Inc. and Onvia. Royal Mail ranks 3rd in CEO Score on Comparably vs its competitors. See below how Royal Mail compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
N/A
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
3rd
See Royal Mail Culture vs Competitors:
- 1st
FedEx70 / 100 - 2nd
J.B. Hunt Transport, Inc.70 / 100 - 3rdRoyal Mail44 / 100
CEO Ratings Comparison
Royal Mail's CEO Score Ranks 3rd
64 Employees at Royal Mail rate a 33 out of 100, which ranks them 3rd below FedEx's CEO,Frederick Smith. Last rating was 5 days ago.
- 1st
John RobertsJ.B. Hunt Transport, Inc.36 Employees at J.B. Hunt Transport, Inc. rate John Roberts a 72 out of 100, which ranks them 1st out of Royal Mail's competitors. Last rating was months ago.
- 2nd
Frederick SmithFedEx69out of 1003776 Employees at FedEx rate Frederick Smith a 69 out of 100, which ranks them 2nd out of Royal Mail's competitors. Last rating was a day ago.
Product Quality Score Comparison
Royal Mail Ranks 3rd in Product Quality Score
46 Customers rate Royal Mail's Product Quality Score a 3.5/5, which ranks it 3rd against its competitors, below J.B. Hunt Transport, Inc..
NPS Comparison
Royal Mail Ranks 3rd in Net Promoter Score
62 Customers rate Royal Mail's Net Promoter Score a -10, which ranks it 3rd against its competitors, below FedEx. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Royal Mail to a friend?”.
Pricing Score Comparison
Royal Mail Ranks 2nd in Pricing Score
42 Customers rate Royal Mail's Pricing Score a 3.4/5, which ranks it 2nd against its competitors, below J.B. Hunt Transport, Inc..
Customer Service Comparison
Royal Mail Ranks 3rd in Customer Service
40 Customers rate Royal Mail's Customer Service a 3.4/5, which ranks it 3rd against its competitors, below FedEx.
Overall Culture Score Comparison
Royal Mail Ranks 3rd in Overall Culture Score
84 Employees rate Royal Mail's Overall Culture a 44/100, which ranks it 3rd against its competitors, below J.B. Hunt Transport, Inc.. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Royal Mail Ranks 3rd in Employee Net Promoter Score
64 Employees rate Royal Mail's Employee Net Promoter Score a -67, which ranks it 3rd against its competitors, below FedEx. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Royal Mail to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Royal Mail
Anonymously rate my experience at Royal MailDiversity Score Comparison
Royal Mail Ranks 3rd in Diversity Score
3 Employees rate Royal Mail's Diversity Score a 49/100, which ranks it 3rd against its competitors, below FedEx. The Diversity Score tracks how positively diverse employees rate their experience at Royal Mail.
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