Royal Mail Employee Reviews
Out of 69 Royal Mail employee reviews, 45% were positive. The remaining 55% were constructive reviews with the goal of helping Royal Mail improve their work culture.
What do you like best about the leadership team?
They do keep us updated, more consistent focus on strategy and more customer focus would be good
Very good managers at royal mail
The managers are good people, but the way the business is run (with labour cuts etc.) leaves their hands tied. And gives way for full time staff to get away with doing less, and part time staff picking up the pieces. The harder workers are always used to pick up the pieces of other people's work.
Regular open and transparent communication
What does the leadership team need to get better at?
Everything. They need better human management skills.
The leadership do not care about team
Their jobs! Start to Care about their staff and customers.
Treating their employess better .
The issue is, at Royal Mail, the organization has terrible management and even worse the ability to employ the correct staff, most managers are ex assistant managers from lo budget shops, or some with very little management experience. Staff don't even want to cover additional rounds and get mad!!!
What is the best part about your compensation package?
Good salary discretionary bonus cash for car
Why do you feel undervalued and what would make you feel better about your compensation?
With some genuine respect and support
No benefits from them, only bonus for managers
Lack of moral. In workplace
Driven by pure lies and promises
Rate of pay is poor considering how high the cost of living is . The overtimr rate isnt worth it
What are some of the best things about your team?
They share my points of view about royal mail
The postal workers no more about the job than most of the managers . Managers are mostly failed postmen
Some really good people at Royal mail
They are fun to socialise with, and the sense of humour is great. You still get your few that you wish you'd never met, and there is a lot of moaning, whining and arguing though.
Friendly cooperative focussed supportive non competitive
What do your coworkers need to improve and how could you work together better?
Respect your employer, please and the job will be easy
They will never work together, they keep getting parts added to their rounds, their managers are awful and the environment is boisterous. I recommend reading these comments and quite possibly employ some of these people to restructure this atrocity. It's not a good place to work unfortunately....
Lots of disgruntled people who need leadership no bullying
What is most positive about the culture and environment at your company?
The most positive part would be that you get to shake out your legs a bit
There is nothing positive about working for Royal Mail
At the moment there is nothing positive
The people I work with day to day are great. I am able to work from home which does mitigate some of the stress
There never has been a positive work environment, to say the least I would rather stack shelves at Tesco. You are run down constantly and never praised for your hard work, even the local Reps become reps to avoid a few days here and there from the mundane lifestyle. By far one of the worst places!!!
What needs to change to make the company culture better?
To Treat staff with reapect
Rasism from the managers, worse place
No bullying snd mind games from mamagment
Build up a permanent workforce
What did you like most about the interview process?
The opportunity to voice my point of view
Interview processes are hardly ever enjoyable, let's be honest.
Met a number of individuals which gave a good sense of the company
What would you improve about your company's interview process?
Give new entries the same job and hours they are told in the interview
No communications poor engagement total farce
What's going wrong and how can it be improved?
Stop promoting managers without maniere
Better managment treating the staff like people
Mail being delivered to wrong addresses, complaining about gates being left open and in very few occasions; aggravated assault. The managers try and get their team to reassure them, as quite frankly are too scared to deal with customer conflict themselves; instead it's the team misrepresented daily!
There are cuts in labour everywhere meaning customers aren't getting the best service because there just aren't the hours in the day to do so. No motivation and the moaners get their way. Restructuring has created unachievable workloads leading to delays in mail. Focus only on tracked and specials.
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