At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe. read more
Royal Mail Company Culture
Royal Mail Culture
This score is derived from employee ratings & reviews2.2/5
Royal Mail's Overall Culture is rated F
Top Rated Culture Dimensions
Environment
DDiversity
D-Team
D-CEO Rating
FCompensation
FRoyal Mail CEO
Bottom 5%Bottom 5% of Similar Size Companies
33 /100
See More
Diversity at Royal Mail
Bottom 10%Bottom 10% of Similar Size Companies
D-
Diverse employees at Royal Mail have rated Perks And Benefits, Retention, and Compensation as the highest categories they have scored
Women at Royal Mail
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterRoyal Mail eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 5%Bottom 5% of Similar Size Companies
Recommend to a Friend?
-67
Royal Mail employees are -67% more likely to recommend Royal Mail as a great place to work
| 11% | Promoters |
|---|---|
| 11% | Passives |
| 78% | Detractors |
Working at Royal Mail
Working at Royal Mail is rated below average by 84 employees, across various culture dimensions. Royal Mail employees rate Environment highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Royal Mail’s culture in the Bottom 5% compared to similar sized companies on Comparably. See below in detail how working at Royal Mail was rated by employees.
Overall Company Culture at Royal Mail
F
Overall Company Culture at Royal Mail is rated F
Last updated 9 days ago
Bottom
5%
Royal Mail ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterRoyal Mail Employee Reviews
Out of 69 Royal Mail employee reviews, 45% were positive. The remaining 55% were constructive reviews with the goal of helping Royal Mail improve their work culture.
| Positive Reviews | 45% |
|---|---|
| Constructive Feedback | 55% |
Positive Reviews From Royal Mail Employees
- What did you like most about the interview process?The opportunity to voice my point of view
- What are some of the best things about your team?They share my points of view about royal mail
- What is most positive about the culture and environment at your company?The most positive part would be that you get to shake out your legs a bit
Constructive Feedback From Royal Mail Employees
- What needs to change to make the company culture better?To Treat staff with reapect
- Why do you feel undervalued and what would make you feel better about your compensation?With some genuine respect and support
- What does the leadership team need to get better at?Everything. They need better human management skills.
Royal Mail Company Information
Royal Mail Company Overview
At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
Royal Mail Mission, Vision & Values
Royal Mail Mission Statement
Access to a unique set of skills and free tools
Royal Mail Vision Statement
Most effective marketing combines creative insight with in-depth, high quality data
Royal Mail Values
- Honesty
- High efficiency
- Knowledge sharing
| Headquarter | London EC4Y 0DY United Kingdom |
|---|---|
| Website | www.royalmail.com |
| Company Status | Public |
| Stock | RMG |
Royal Mail Competitors
Royal Mail competitors include FedEx and J.B. Hunt Transport, Inc.. Royal Mail ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Royal Mail compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Royal Mail Employees
84 employees at Royal Mail have reviewed Royal Mail across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.
Overall, the 84 Royal Mail employees give their leadership a grade of F, or Bottom 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Royal Mail are mostly dissatisfied with their total compensation at Royal Mail, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Royal Mail are mostly dissatisfied with their team. 84 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Royal Mail are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Royal Mail believe the environment at Royal Mail is negative. Most Participants believe the pace of work at Royal Mail is extremely fast. About 82% of the employees at Royal Mail work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Royal Mail are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Royal Mail - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Royal Mail KPIs and OKRs
At this moment no Royal Mail employees have provided insight into whether or not they clearly understand Royal Mail's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Royal Mail Salaries
How much does Royal Mail pay?
How much do people at Royal Mail get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Royal Mail is $130,975, or $62 per hour, while the estimated median salary is $130,065, or $62 per hour.
At Royal Mail, the highest paid job is a Director of Sales at $232,303 annually and the lowest is a Receptionist at $39,371 annually. Average Royal Mail salaries by department include: Engineering at $140,616, Marketing at $110,106, Operations at $101,503, and Communications at $100,488. Half of Royal Mail salaries are above $130,065.
34 employees at Royal Mail rank their Compensation in the Bottom 5% of similar sized companies (based on 104 ratings) while 34 employees at Royal Mail rank their Perks And Benefits in the Bottom 5% of similar sized companies (based on 34 ratings).
Last updated 10 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $129k | $129k | 33rd Percentile |
50th Percentile $183k | $183k | 50th Percentile |
67th Percentile $235k | $235k | 67th Percentile |
83rd Percentile $276k | $276k | 83rd Percentile |
100th Percentile $296k | $296k | 100th Percentile |
$130,975*
Average Compensation
$130,065*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Royal Mail Salaries by Department
Diversity & Inclusion at Royal Mail
Diverse employees at Royal Mail score the company 49/100 across various culture categories, placing Royal Mail in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Royal Mail across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Royal Mail Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Royal Mail PTO
Royal Mail PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Royal Mail Careers
Royal Mail Jobs
No Recent Jobs found for Royal Mail on Comparably
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Frequently Asked Questions regarding Royal Mail
What is Royal Mail address?
Royal Mail location is at London
What is Royal Mail eNPS?
The eNPS for Royal Mail is -67
What is the salary for Director of Product in Royal Mail?
Director of Product average salary in the US is 216k
What are the salaries in the Admin in Royal Mail?
The average salaries for Admin in Royal Mail is 60k
Who are Royal Mail competitors?
Royal Mail main competitors are FedEx, J.B. Hunt Transport, Inc.
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