F
40/100
At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe. read more
Royal Mail Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Great office perks, friendship, rewards
What's going wrong and how can it be improved?
Stop promoting managers without maniere
Better managment treating the staff like people
Mail being delivered to wrong addresses, complaining about gates being left open and in very few occasions; aggravated assault. The managers try and get their team to reassure them, as quite frankly are too scared to deal with customer conflict themselves; instead it's the team misrepresented daily!
There are cuts in labour everywhere meaning customers aren't getting the best service because there just aren't the hours in the day to do so. No motivation and the moaners get their way. Restructuring has created unachievable workloads leading to delays in mail. Focus only on tracked and specials.
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