At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe. read more
Run on seniority so working hard gets you nowhere. Never taking on full time employees, but part timers almost always go over their hours, and majority of overtime goes to full time staff. Virtually no motivating factors. Could scrap seniority and providing more overtime for struggling part timers.
What did you like most about the interview process?
Interview processes are hardly ever enjoyable, let's be honest.
What is most positive about the culture and environment at your company?
It's a mixed bag really, and fully depends on who you are partnered up with.
What are some of the best things about your team?
They are fun to socialise with, and the sense of humour is great. You still get your few that you wish you'd never met, and there is a lot of moaning, whining and arguing though.
Why do you feel undervalued and what would make you feel better about your compensation?
If there were better employee benefits and more motivating factors then the job would be much better. But with restructuring, growth in the business is diminishing and no matter how hard you work, if you're at the lower end of the seniority you're essentially a dogsbody.
What's going wrong and how can it be improved?
There are cuts in labour everywhere meaning customers aren't getting the best service because there just aren't the hours in the day to do so. No motivation and the moaners get their way. Restructuring has created unachievable workloads leading to delays in mail. Focus only on tracked and specials.
What do you like best about the leadership team?
The managers are good people, but the way the business is run (with labour cuts etc.) leaves their hands tied. And gives way for full time staff to get away with doing less, and part time staff picking up the pieces. The harder workers are always used to pick up the pieces of other people's work.
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