Safelite AutoGlass Employee Reviews | Comparably
Safelite AutoGlass Claimed Company
We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more — we're a growing and evolving service brand. At our core, we're a People Powered organization — our people come first and our philosophy and commitment to them drives our culture. -- Safelite® Group is a leading service organization that makes a difference in the lives of nearly 11 million customers annually. Founded in Wichita, Kansas in 1947, the Safelite family of brands consists of multiple strategic business units that work together to deliver our People Powered, Customer Driven Safelite experience. read more
EMPLOYEE
PARTICIPANTS
701
TOTAL
RATINGS
5985
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Safelite AutoGlass Employee Reviews

Out of 568 Safelite AutoGlass employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Safelite AutoGlass improve their work culture. The IT team, with 79% positive reviews, reports the best experience at Safelite AutoGlass compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are very understanding most of the time

direct manager is doing the best he can with tied hands

Still in training. Would like to answer these questions again in a few weeks.

Its my first day of training.

Review from Customer Support Dept

No participation awards. If you are competitive, you will enjoy coming to work!

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

The weekly pay. And vacation.

Decent base pay and received some bonuses while with the company

They do provide benefits if you are full time which is good.

Review from Customer Support Dept

Very fair and well manages

Fair and weekly pay with comission and bonuses

What are some of the best things about your team?

Team Reviews

Really Great work life balance.

The Technicians. You learn from them and they learn from you. Company trains you on the basics and you learn the rest on your own. You bounce things off coworkers to learn and become more knowledgeable

Review from Sales Dept

Dedicated and on board with my plans

Highly diverse and fun to work with.

We are fun get each other's back.

What is most positive about the culture and environment at your company?

Environment Reviews

There is not a lot of positivity. Very divisive when it comes to technicians and upper management.

Review from Sales Dept

We get to help customers

Being able to work from home and work alone.

Review from Customer Support Dept

The best part of my job is when I meet a pleasant customer who might take my mind off of the fact that I work for Safelite.

Everyone is so upbeat and free to be themselves.

What did you like most about the interview process?

Interviews Reviews

At the time, interview process was all virtual which was convenient. I interviewed with a panel of leaders and colleagues.

Unique and different. Nice recruiters really sold the job well

Interview was short and simple. However they did not mention anything about being a sales person and sounds very deceptive to me. I would not have taken the job if I knew it focused on sales and KPI's.

Review from Customer Support Dept

Allowed me to be myself

I dont have feedback, neutral.

What makes you most happy at work?

Outlook Reviews

Being able to help customers.

I'm not happy at work.

When I leave for the day, I no longer have to worry or feel stressed or exhausted.

just being able to be productive and being confident at what I do

Working somewhere where the goal is to care... an all encompassing and general over-arching (genuine) care for our purpose; what we do, why we do it, and the people involved.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

Being able to work alone

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