Safelite AutoGlass Culture | Comparably
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Safelite AutoGlass Claimed Company
We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more — we're a growing and evolving service brand. At our core, we're a People Powered organization — our people come first and our philosophy and commitment to them drives our culture. -- Safelite® Group is a leading service organization that makes a difference in the lives of nearly 11 million customers annually. Founded in Wichita, Kansas in 1947, the Safelite family of brands consists of multiple strategic business units that work together to deliver our People Powered, Customer Driven Safelite experience. read more
EMPLOYEE
PARTICIPANTS
685
TOTAL
RATINGS
5848

Safelite AutoGlass Company Culture

Safelite AutoGlass Culture

This score is derived from employee ratings & reviews
2.4/5
Safelite AutoGlass' Overall Culture is rated D-

Top Rated Culture Dimensions

Safelite AutoGlass CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Renee Cacchillo Safelite AutoGlass' CEO
Renee Cacchillo
53 /100

Diversity at Safelite AutoGlass

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at Safelite AutoGlass have rated Office Culture, Professional Development, and Perks And Benefits as the highest categories they have scored

Women at Safelite AutoGlass

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Safelite AutoGlass have rated Professional Development, Environment, and Manager as the highest categories they have scored

Safelite AutoGlass eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

Safelite AutoGlass employees are -35% more likely to recommend Safelite AutoGlass as a great place to work

26%Promoters
13%Passives
61%Detractors

Working at Safelite AutoGlass

Working at Safelite AutoGlass is rated below average by 685 employees, across various culture dimensions. Safelite AutoGlass employees rate Professional Development highest among all categories, and think that Meetings and Work Culture have the most room for improvement, putting Safelite AutoGlass’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Springfield, OH. See below in detail how working at Safelite AutoGlass was rated by employees.

Overall Company Culture at Safelite AutoGlass

D-

Overall Company Culture at Safelite AutoGlass is rated D-

Last updated today

Bottom
10%

Safelite AutoGlass ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 685 Employees

View Results
0
20
40
60
80
100
Operations
65
Operations65
Customer Support
59
Customer Support59
IT
56
IT56
Product
51
Product51
Sales
48
Sales48

Safelite AutoGlass Employee Reviews

Out of 565 Safelite AutoGlass employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Safelite AutoGlass improve their work culture.

56%
44%
Positive Reviews56%
Constructive Feedback44%

Positive Reviews From Safelite AutoGlass Employees

  • What did you like most about the interview process?
    At the time, interview process was all virtual which was convenient. I interviewed with a panel of leaders and colleagues.
  • What is the best part about your compensation package?
    Decent base pay and received some bonuses while with the company
  • What is most positive about the culture and environment at your company?
    There is not a lot of positivity. Very divisive when it comes to technicians and upper management.

Constructive Feedback From Safelite AutoGlass Employees

  • What do your coworkers need to improve and how could you work together better?
    Stop pretending to be the smartest person in the room, and instead focus on achieving something meaningful. Also, just be nice to people.
  • What does the leadership team need to get better at?
    Any appreciation at all is nice
  • What does the leadership team need to get better at?
    Any employee appreciation whatsoever please

Safelite AutoGlass Company Information

Safelite AutoGlass Company Overview

We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more — we're a growing and evolving service brand. At our core, we're a People Powered organization — our people come first and our philosophy and commitment to them drives our culture. -- Safelite® Group is a leading service organization that makes a difference in the lives of nearly 11 million customers annually. Founded in Wichita, Kansas in 1947, the Safelite family of brands consists of multiple strategic business units that work together to deliver our People Powered, Customer Driven Safelite experience.

Safelite AutoGlass was founded in 1947 and its current CEO is Renee Cacchillo. Since its inception 79 years ago, Safelite AutoGlass has grown to 16000 employees.

Safelite AutoGlass Mission, Vision & Values

Safelite AutoGlass Mission Statement

To make a difference and bring unexpected happiness to people's everyday lives.

Safelite AutoGlass Vision Statement

We aspire to be the greatest, most trusted and admired service brand.

Safelite AutoGlass Values

  • Collaboration: working together, we make a difference
  • Greatness: knowing no limits, our potential is boundless
  • Integrity: by taking the high road, trust is earned
  • A Service Mindset: We like going out of our way to help solve peoples’ problems & make their day better
  • A Can-Do Attitude: We find creative ways to get the job done and go above and beyond the expected
  • A Caring Heart: We genuinely care about people, treat each other like family and show courage to do the right thing — always

Sustainability and Corporate Social Responsibility at Safelite AutoGlass

Since 2012, we’ve recycled 6.1 million windshields or more than 107,000 tons that have stayed out of landfills. That’s the equivalent of 18,000 elephants or nearly half the global population.

If you were to place those recycled windshields side by side, they’d stretch over 5,700 miles, from our corporate headquarters in Columbus, Ohio all the way to Tokyo.

In 2016, we recycled more than 30,000 tons alone, and each year we’ve increased our recycling efforts by more than 20 percent.

During the recycling process, the windshield glass is separated and processed by our partner Shark Glass Recycling North America. It is then recycled into raw materials used to create new fiberglass insulation and carpet backing. Who knew your damaged windshield could find a new life keeping your home warm or floor covered?

https://www.safelite.com/why-choose-safelite/glass-recycling

Safelite takes giving back seriously. So seriously that in 2005, we created The Safelite AutoGlass Foundation as the official giving arm of the company. This employee-run organization now actively supports causes, charities and giving initiatives that focus on family and well-being in the communities where we live and work. Sometimes we go big with a large donation or volunteer project, but often it’s just a helping hand – every bit, though, is just as important.

+ The Safelite Foundation supports organizations promoting the health and well-being of our associates and their families through monetary donations and volunteer hours.
+ We offer a paid day off to our associates to volunteer to a charity of their choice. And many teams make it a practice to volunteer together — great teambuilding while helping others!
+ Our annual events (Safelite Challenge, Safelite Classic Charity Golf Outing and the BIG Give associate donation drive) result in substantial annual corporate giving.
+ Our annual Spirit of Belron fitness challenge raises vital funds (over $11 million to date) for Afrika Tikkun, our global charity partner in Belron’s founding location: Cape Town, South Africa. https://afrikatikkun.org/

https://www.safelitefoundation.org

Headquarter7400 Safelite Way
Columbus, OH 43235
United States of America
Websitewww.safelite.com/
Founding Date1947
Company StatusPrivate
Jobswww.safelitecareers.com
Social Sites

Safelite AutoGlass Competitors

Safelite AutoGlass competitors include Amazon, Walmart, Avis Budget Group, and AutoZone. Safelite AutoGlass ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Safelite AutoGlass compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Amazon's Logo
    Amazon
    4.2/5
  2. #2
    Walmart's Logo
    Walmart
    3.0/5
  3. #3
    Avis Budget Group's Logo
    Avis Budget Group
    2.6/5
  4. #4
    AutoZone's Logo
    AutoZone
    2.7/5
  5. #5
    Safelite AutoGlass' Logo
    Safelite AutoGlass
    2.4/5
  • What it’s like to be a Customer Service Representative
  • What it’s like to be an Auto Glass Technician
  • The Growth and History of Safelite
  • The Safelite AutoGlass Business Transformation
  • The Safelite Associate Experience

Safelite AutoGlass Employees

Safelite AutoGlass has 16000 employees. 685 employees at Safelite AutoGlass have reviewed Safelite AutoGlass across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 685 Safelite AutoGlass employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Safelite AutoGlass are mostly dissatisfied with their total compensation at Safelite AutoGlass, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Safelite AutoGlass are not very pleased with their team. 685 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Safelite AutoGlass are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Safelite AutoGlass believe the environment at Safelite AutoGlass is negative. Most Participants believe the pace of work at Safelite AutoGlass is extremely fast. About 52% of the employees at Safelite AutoGlass work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Safelite AutoGlass are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Safelite AutoGlass employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Safelite AutoGlass report the work pace is extremely fast
Work Pace
A Day in the Life
69% of Safelite AutoGlass employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Safelite AutoGlass employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
44% of Safelite AutoGlass employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Safelite AutoGlass employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
61% of Safelite AutoGlass employees call their work environment negative
Environment

Joining Safelite AutoGlass - Employee Onboarding

The prevailing opinion from employees about joining Safelite AutoGlass is that the company was very prepared on their first day. Safelite AutoGlass employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Safelite AutoGlass KPIs and OKRs

At Safelite AutoGlass 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Safelite AutoGlass' KPIs and OKRs is essential for its success. Out of 7 Safelite AutoGlass employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes71%
No29%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Safelite AutoGlass CEO & Leadership

Safelite AutoGlass CEO - Renee Cacchillo

Renee Cacchillo Safelite AutoGlass' CEO
53 /100

Safelite AutoGlass’s CEO Renee Cacchillo started in this role in 2021. Renee’s approval rate is lower compared to CEOs at similar sized companies, putting Renee in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Springfield, OH. Renee Cacchillo’s employees rank Safelite AutoGlass in the Bottom 35% for Professional Development, in the Bottom 25% for Environment, and in the Bottom 25% for Perks And Benefits. Cacchillo is generally unpopular with Safelite AutoGlass employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Product department and employees with 6 to 10 Years experience. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Safelite AutoGlass’s competitors, Renee Cacchillo ranks below both Walmart CEO Doug McMillon and Avis Budget Group CEO Joe Ferraro.

Safelite AutoGlass Leadership

The Safelite AutoGlass Executive Team is rated a “D-” and led by CEO Renee Cacchillo, Executive Vice President Steve Miggo, and VP Operations Garth Beck

  • Renee Cacchillo  CEO / President

    Renee Cacchillo CEO / President

    Renee Cacchillo serves as the CEO / President of Safelite AutoGlass.

  • Steve Miggo Executive Vice President

    Steve Miggo serves as the Executive Vice President of Safelite AutoGlass. Steve started at Safelite AutoGlass in April... read more

  • Garth Beck VP Operations

    Garth Beck serves as the VP Operations of Safelite AutoGlass.

  • Michael Lyons Vice President Corporate Finance

    Michael Lyons serves as the Vice President Corporate Finance of Safelite AutoGlass. Michael started at Safelite... read more

  • David Stagner Sales Vice President

    David Stagner serves as the Sales Vice President of Safelite AutoGlass.

  • Jim McMillan VP Client Sales and Support

    Jim McMillan serves as the VP Client Sales and Support of Safelite AutoGlass. Jim started at Safelite AutoGlass in March... read more

  • Bruce Millard VP of Digital Marketing & Customer Innovation

    Bruce Millard serves as the VP of Digital Marketing & Customer Innovation of Safelite AutoGlass. Bruce started at... read more

  • Christina Pletnewski Vice President of Marketing

    Christina Pletnewski serves as the Vice President of Marketing of Safelite AutoGlass. Christina started at Safelite... read more

  • Barbara Kelley AVP, People and Leadership Development

    Barbara Kelley serves as the AVP, People and Leadership Development of Safelite AutoGlass. Barbara started at Safelite... read more

Safelite AutoGlass Salaries

How much does Safelite AutoGlass pay?

How much do people at Safelite AutoGlass get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Safelite AutoGlass is $137,926, or $66 per hour, while the estimated median salary is $132,075, or $63 per hour.

At Safelite AutoGlass, the highest paid job is a Director of Sales at $231,675 annually and the lowest is a CS Rep at $39,752 annually. Average Safelite AutoGlass salaries by department include: Business Development at $156,292, Engineering at $157,152, HR at $125,061, and IT at $60,118. Half of Safelite AutoGlass salaries are above $132,075.

312 employees at Safelite AutoGlass rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 931 ratings) while 298 employees at Safelite AutoGlass rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 303 ratings).

Last updated today.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$100k
$100k17th Percentile
33rd Percentile
$132k
$132k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$245k
$245k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$307k
$307k100th Percentile
$137,926*
Average Compensation
$132,075*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Safelite AutoGlass Salaries by Department

Explore Safelite AutoGlass Salaries

Diversity & Inclusion at Safelite AutoGlass

Diverse employees at Safelite AutoGlass score the company 57/100 across various culture categories, placing Safelite AutoGlass in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Safelite AutoGlass across various culture dimensions.

Ranked Culture the Highest

Women 71/100
Department - Sales
Men 66/100
Department - Operations
Diverse Employees 58/100
Department - Sales

Ranked Culture the Lowest

Women 57/100
Department - Operations
Men 39/100
Department - Sales
Diverse Employees 51/100
Department - Operations

Safelite AutoGlass Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Safelite AutoGlass PTO

Safelite AutoGlass' PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Safelite AutoGlass' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Safelite AutoGlass' benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy67%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo25%
$1000 -$1500/mo0%
$500 -$1000/mo25%
Less than $500/mo25%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Safelite AutoGlass Careers

Safelite AutoGlass Jobs

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Overview of Candidates Interested in Safelite AutoGlass on Comparably

Candidates By Department

All Industries
86%
Operations
14%

Candidates By Location

Columbus
71%
Toledo
14%
Akron
14%

Frequently Asked Questions regarding Safelite AutoGlass

What is Safelite AutoGlass address?

Safelite AutoGlass location is at 7400 Safelite Way

Who is the CEO of Safelite AutoGlass?

Safelite AutoGlass CEO is Renee Cacchillo, their score by employees is 53

What is Safelite AutoGlass eNPS?

The eNPS for Safelite AutoGlass is -35

What is Safelite AutoGlass revenue?

Safelite AutoGlass revenue is $3B

What is the salary for Admin Assistant in Safelite AutoGlass?

Admin Assistant average salary in the US is 49k

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