Saks Fifth Avenue Employee Reviews
Out of 159 Saks Fifth Avenue employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Saks Fifth Avenue improve their work culture. The Sales team, with 61% positive reviews, reports the best experience at Saks Fifth Avenue compared to all other departments at the company. The Operations team offered the most constructive feedback, with 57% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communicating and supporting the employees
First of all they need to work on be professonal and respectful
Supporting their employees, making sure they're satisfied, and taking responsibility
Help the employee and fomenting a healthy work environment,
No supplies; technology does not work, terminal are over 20 years old, poor communication to employees, and managers do not have a clue how to motivate employees.
Why do you feel undervalued and what would make you feel better about your compensation?
Less emphasis on sales/ commission.
Should have experinced team of mangers and directers also the whole work enviroment is missedup The assoiates are not trained well before putong them on the flour
Pay competitive wages and stop reducing benefits.
Review from Sales Dept
Undervalued is not even the word. This is one of the worst places to work hostile volatile work environment that no one should have to deal with.
Seasoned sales associates should be compensated hourly for their experience
What do your coworkers need to improve and how could you work together better?
It is sad to say but they have no customer service skills. And they’re rude to customer
Mutual respect and a sense of teamwork.
Review from Sales Dept
Team work , respect eachother
Review from Sales Dept
Most coworkers are sharks when it comes to sales.
People are generally rude to their equals and even their higher-ups. It seems to be the company culture because nobody ever tells people when they are inappropriately speaking to another employee or their boss
Review from Operations Dept
What needs to change to make the company culture better?
Give better training to these people who are coming in new.. Because they have no prior experience.
Better communication and honesty is key
We need more communication with each other
Be more focus in the Helth of the employees
An even playing field for all employees, adequate supplies to do job, managers that actually help and motivate employees, technology that actually works, and having adequate stock.
What would you improve about your company's interview process?
More honest and to tell the truth about what is going on with the draw against commission pay and to explian how to deal with the assoiates They lied about everything
They need to have a deep background check
What's going wrong and how can it be improved?
The manager push to sell sell sell and don't care about how we achieve the goal
Management needs to provide effective tools, a positive and motivating environment, and good communication to their employees.Saks needs to not demoralize employees!
The merchandising is out of date. Management is inept compared to other department stores and sales people are stuck up to the point that they don't even help customers or straighten their departments. This is exactly why people are happy that Nordstrom built a flagship in New York City
Review from Operations Dept
More support from management on reaching sales goals. Be realistic, how can we meet goals if there is no foot traffic ?
Insensitive management with bully qualities
Review from Sales Dept
What would you most like to see improved at your company?
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