Sally Beauty Holdings is a global distributor and retailer offering professional beauty products to both retail consumers. read more
Top management always makes mistakes but never gets feedback from the store staff.
What does the leadership team need to get better at?
Listening to the employees in the store, not just top management, clean up the number of monthly promotion mistakes, allow store managers more latitude with marketing and display ideas, balance out criticism with gratitude and appreciation, not holding annual survey results against employees
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