ScanSource Culture | Comparably
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ScanSource Claimed Company
ScanSource, Inc. is a wholesale distributor of specialty technology products, providing distribution sales to resellers in the specialty read more
EMPLOYEE
PARTICIPANTS
44
TOTAL
RATINGS
485

ScanSource Company Culture

ScanSource Culture

This score is derived from employee ratings & reviews
2.6/5
ScanSource's Overall Culture is rated D

Top Rated Culture Dimensions

ScanSource CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Michael Baur ScanSource's CEO
Michael Baur
47 /100

Diversity at ScanSource

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at ScanSource have rated Team, CEO Rating, and Environment as the highest categories they have scored

Women at ScanSource

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at ScanSource have rated Outlook, Team, and Environment as the highest categories they have scored

ScanSource eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-48

ScanSource employees are -48% more likely to recommend ScanSource as a great place to work

17%Promoters
18%Passives
65%Detractors

Working at ScanSource

Working at ScanSource is rated below average by 44 employees, across various culture dimensions. ScanSource employees rate Environment highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting ScanSource’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Asheville, NC. See below in detail how working at ScanSource was rated by employees.

Overall Company Culture at ScanSource

D

Overall Company Culture at ScanSource is rated D

Last updated 13 days ago

Bottom
20%

ScanSource ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

ScanSource Employee Reviews

Out of 38 ScanSource employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping ScanSource improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From ScanSource Employees

  • What makes you most happy at work?
    Coworkers with whom I enjoy working.
  • What did you like most about the interview process?
    The process was very easy
  • What is the best part about your compensation package?
    Pto is good but there’s not enough backup coverage so you end up having to do more work when you get ba

Constructive Feedback From ScanSource Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Pay is good--that's why so many people stay.
  • What does the leadership team need to get better at?
    Playing favorites. Giving tons more work to the better employees
  • What do your coworkers need to improve and how could you work together better?
    They are fine just unteachable

ScanSource Company Information

ScanSource Company Overview

ScanSource, Inc. is a wholesale distributor of specialty technology products, providing distribution sales to resellers in the specialty

ScanSource Mission, Vision & Values

ScanSource Mission Statement

At ScanSource, Inc., our commitment to growth and to our partners has been unwavering for more than two decades.

ScanSource Values

  • honesty
  • integrity
  • committed
HeadquarterGreenville, SC
United States of America
Websitewww.scansource.com/
Founding Date1992
Company StatusPublic
StockSCSC

ScanSource Competitors

ScanSource competitors include SYNNEX, Ribbon Communications, Avaya, and Office Depot. ScanSource ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how ScanSource compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    SYNNEX's Logo
    SYNNEX
    4.1/5
  2. #2
    Ribbon Communications' Logo
    Ribbon Communications
    3.8/5
  3. #3
    Avaya's Logo
    Avaya
    2.8/5
  4. #4
    ScanSource's Logo
    ScanSource
    2.6/5
  5. #5
    Office Depot's Logo
    Office Depot
    2.5/5

ScanSource Employees

44 employees at ScanSource have reviewed ScanSource across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.

Overall, the 44 ScanSource employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ScanSource are mostly dissatisfied with their total compensation at ScanSource, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ScanSource are not very pleased with their team. 44 Participants grade the quality of their coworkers a D. Less than half believe the meetings at ScanSource are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ScanSource believe the environment at ScanSource is positive. Most Participants believe the pace of work at ScanSource is comfortably fast. About 70% of the employees at ScanSource work 8 hours or less.

Overall, the employees at ScanSource are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ScanSource - Employee Onboarding

The prevailing opinion from Comparably users in Asheville, NC about their company is that it was very prepared on their first day. Asheville, NC employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ScanSource KPIs and OKRs

Employees’ understanding of ScanSource's KPIs and OKRs is essential for its success. Out of 2 ScanSource employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ScanSource CEO & Leadership

ScanSource CEO - Michael Baur

Michael Baur ScanSource's CEO
47 /100

Michael’s approval rate is lower compared to CEOs at similar sized companies, putting Michael in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Asheville, NC. Michael Baur’s employees rank ScanSource in the Top 40% for Environment, in the Top 50% for Manager, and in the Bottom 20% for Outlook. When compared to ScanSource’s competitors, Michael Baur ranks below both Office Depot CEO Gerry Smith and Avaya CEO Patrick Dennis.

ScanSource Leadership

The ScanSource Executive Team is rated a “D” and led by CEO Michael Baur, Vice President of Operations James Sommese, and Chief Technology Officer Gregory B. Dixon

  • Michael Baur  CEO / President

    Michael Baur CEO / President

    Michael Baur serves as the CEO / President of ScanSource.

  • James Sommese Vice President of Operations

    Mr. James Sommese has been Vice President of Operations at ScanSource, Inc since April 2003. Mr. Sommese served as... read more

  • Gregory B. Dixon Chief Technology Officer

    Mr. Gregory B. Dixon has been the Chief Technology Officer at ScanSource, Inc. since December 1992 and served as its... read more

  • Gerald Lyons Chief Financial Officer

    Mr. Gerald Lyons, also known as Gerry, has been Chief Financial Officer of ScanSource, Inc. since August 23, 2017 and... read more

  • Alexandre Conde President of POS & Barcode for Latin America

    Mr. Alexandre Conde, also known as Alex, has been the President of POS & Barcode for Latin America at ScanSource, Inc.... read more

  • Ian Vickerage President of Scansource Imago

    Mr. Ian Vickerage, also known as James, serves as President of Scansource Imago at ScanSource, Inc. Mr. Vickerage served... read more

  • Mike Burns President of ScanSource Services Group

    Mr. Mike Burns serves as President of ScanSource Services Group at ScanSource, Inc., and served as its President of... read more

  • Tony Sorrentino President of Scansource Networking & Security and Co-President of WW Barcode, Networking & Security

    Mr. Tony Sorrentino has been the President of Scansource Networking and Security at ScanSource, Inc. since October 28,... read more

  • Brian Cuppett Senior Vice President for KBZ

    Mr. Brian Cuppett has been Senior Vice President of ScanSource KBZ at ScanSource Communications Inc. since January 2017.... read more

ScanSource Salaries

How much does ScanSource pay?

How much do people at ScanSource get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ScanSource is $119,390, or $57 per hour, while the estimated median salary is $119,909, or $57 per hour.

At ScanSource, the highest paid job is a Director of Sales at $205,004 annually and the lowest is an IT Support Engineer at $38,500 annually. Average ScanSource salaries by department include: Operations at $95,665, Admin at $57,730, Product at $151,168, and Sales at $141,491. Half of ScanSource salaries are above $119,909.

25 employees at ScanSource rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 77 ratings) while 25 employees at ScanSource rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 26 ratings).

Salaries contributed from ScanSource employees include job titles like Financial Analyst and IT Support Engineer. Comparably data has a total of 6 salary records from ScanSource employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$239k
$239k83rd Percentile
100th Percentile
$282k
$282k100th Percentile
$119,390*
Average Compensation
$119,909*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ScanSource Salaries by Department

Explore ScanSource Salaries

Diversity & Inclusion at ScanSource

Diverse employees at ScanSource score the company 63/100 across various culture categories, placing ScanSource in the Bottom 35% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ScanSource across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ScanSource Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

ScanSource PTO

ScanSource's PTO and Vacation policy typically gives 15-20 days off a year. ScanSource's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ScanSource Careers

ScanSource Jobs

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H1B Visa

In 2019, ScanSource applied for 43 H1B visas. Of the work permits applied for, 98% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at ScanSource unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

43
Total Applied
  • 98% Granted (42 out of 43)
  • 0% Denied ( out of 43)
  • 2% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 43)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 43)

This data was calculated using publicly sourced data from OFLC Performance Data

Let ScanSource Know You Want To Work There

Overview of Candidates Interested in ScanSource on Comparably

Candidates By Department

Product
33%
Sales
33%
Marketing
33%

Candidates By Location

New York City
33%
Greenville
33%
Vallejo
33%

Frequently Asked Questions regarding ScanSource

Who is the CEO of ScanSource?

ScanSource CEO is Michael Baur, their score by employees is 47

What is ScanSource eNPS?

The eNPS for ScanSource is -48

What is ScanSource revenue?

ScanSource revenue is $4B

What is the salary for Office Manager in ScanSource?

Office Manager average salary in the US is 63k

What are the salaries in the Finance in ScanSource?

The average salaries for Finance in ScanSource is 85k

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