Securitas Security Services USA Outlook Employee Reviews | Comparably
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. read more
EMPLOYEE
PARTICIPANTS
856
TOTAL
RATINGS
7933
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Securitas Security Services USA Outlook Employee Reviews

What makes you most happy at work?

When my shift is over, it is quitting timwe.

Review from Operations Dept

That its easy and being able to interact with the costumers.

Review from Customer Support Dept

When cameras are functioning as they should without having to reboot or buffering.

The people met during the worst times. Our values can be shown when possible.

Having a steady job and when I am respected and acknowledged as being a significant member of this team. It happens too infrequently.

I enjoy meeting the residents of the communities that I have been working in.

talking with customers and seeing them smile as they leave

Meeting new people to know people and helping people out

The people are very positive

At the moment nothing really

Doing the job in a professional manner.

Review from Operations Dept

Friendly and professional supervisors daily

Review from Operations Dept

Providing career advancement opportunities and coaching

Being able to help people

The people are always happy and laughing. such a happy loving place.

Lot of quiet time to read in between rounds

Successful completion of tasks and projects. Interacting with peers.

The fact that i even have a job in these times

Accolades from the client. Too bad our work means nothing to Securitas.

The service is the best in the industry

What's going wrong and how can it be improved?

Better uniforms, better replacement of equipment they are not quality uniforms. They are cheap

Review from Customer Support Dept

We need to provide good and competitive pay to attract good employees. You can make more at Mc Donalds

Better Pay Better health care Better Management Better Office personal More Support for their workers

Leadership is lacking tremendously. Benefits could be at least reasonable.

Office doesn't got things together

Fire all of the leadership

Review from Customer Support Dept

everything the office people short our checks and won't allow us to take vacation or sick days.

better leadership ongoing training feedback listen to the employee

Review from Customer Support Dept

No staff Get more staff

No one follow up st all

Much better communication needs to be had between the management and employees.

Better communications . . . group meetings!!

A WORKING WAGE. IT'S SAD THAT MOST OF US CAN QUALIFY FOR FOOD STAMPS IF WE HAVE KIDS BECAUSE OF OUR PAY.

Hire people who are mature and responsible and care about their appearance.

Telling them what they can and cant do makes them hate us

They see us as less than them because of the pay, and in general seeing us as temp secretaries means that they don't value us as security

They care about making a buck over their employees

Leadership only cares about themselves. If you were to fix this and promote competent staff and put them in leadership it may fix the issue.

more money better benefits management need to care more

Corporate doesn't maintain an open line of communication with the client. The client needs to know what's going on with Securitas and their staff

What do you like best about your company?

The uniforms are provided free.

Review from Customer Support Dept

Overtime is wonderful staff can be friendly

What would you most like to see improved at your company?

Better leadership, new opportunity to grow up and learn, fair amount of hours and shifts

Compensation for the years committed .

Review from Customer Support Dept

hiring more qualified officers than just a body

change of Leadership

Review Sentiment at Securitas Security Services USA

56
56%
44
44%

About Securitas Security Services USA's Outlook

D
56/100

Where This Score Ranks Securitas Security Services USA's Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

BOTTOM
15%

In the Bottom 15% of 572 companies in New York

?

Not enough ratings to compare against competitors

Securitas Security Services USA's Outlook is scored a D by 1444 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Securitas Security Services USA's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of Securitas Security Services USA's stronger culture attributes. Use the filters below to understand Securitas Security Services USA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 10 days ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +19%
  • Tenure - Less than 1 Year
    +12%
  • Department - Sales
    +11%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -17%
  • Ethnicity - Other
    -15%
  • Department - Customer Success
    -9%

How Securitas Security Services USA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 834 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

53
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic12%
Good27%
Neutral38%
Bad15%
Terrible8%
How do your customers perceive your company?
AnswerPercent
Yes51%
No49%
Are you typically excited about going to work each day?
×
Rate your company