Sentara Healthcare Employee Reviews
Out of 174 Sentara Healthcare employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Sentara Healthcare improve their work culture. The Operations team, with 73% positive reviews, reports the best experience at Sentara Healthcare compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
not yell at employees in front of other staff members or in front of patients coming in to be registered or in the emergency room they need to have at least one person to do the training. to have four or five people train you when they all do it a different way is not good training
Promoting the right people based on success and merit not whose a cronie.
Do not penalze a person for pounting out risks and for identifying PHI violations
Listening and caring about what the employee has to offer.
Being present, supporting staff. Roll up your sleeves and help out through this pandemic crisis. Pay staff crisis pay!
Why do you feel undervalued and what would make you feel better about your compensation?
while employed the insurance company in the pharmacy and the doctors were outrageous, co-pays and coinsurance is
Having the abulity to be pad by the company for holidays rather than taking my personal time off to cover holidays.
No special recognition for going over and above. I believe an employee always should give a little more than you get back. However, it's hard when your employer doesn't even give an "atta Boy"
Wore too many hats in one role with lack of training and leadership support.
Because Sentara Healthcare does not value their employees.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I worked the second shift. There was a lot of playing around on that shift people talking about people. It was just very unprofessional.
Majority of leaders at sentara are aggressive and don’t work well with others. Teamwork is a foreign concept her
Having an understanding that it takes at least a year to acclaimate to the culture and to ascertam who is who in the organization.
Once again - this company just doesn't know how to communicate. I think communication classes for everyone - but especially leadership - would be great.
Coworkers are depressed and morale is low. Many on FMLA, a few resigning. Most are like robots.
What needs to change to make the company culture better?
Work life balance and managerial support
In a nonprofit hospital, much of the profit is given to administrators as a bonus, for meeting certain goals. Administrators should work for salary only, staff should get bonus money, and money spent to improve staffing ratios, not line the pockets of administrators.
Having the right people at the mid-levels. People who value performance over politics.
Slow the pace so we can focus on our patients
Review from Operations Dept
Directors need to be more aware of what their managers are doing. Directors & managers need to stop showing favortism.
Review from Customer Support Dept
What would you improve about your company's interview process?
Terrible automated HR which could have been effective had it had human input.
Review from Operations Dept
having a HR on location
Review from Customer Support Dept
If you are qualified for a job then you should be interviewed, if you apply to more than one position under the same manager you should be interviewed for all
Review from Customer Support Dept
What's going wrong and how can it be improved?
making Supervisor, Leeds, coworkers to remain professional, not sit behind a person registering a patient on their phone and eating when they were a lead person and when a lead person yells at you in front of people, that's very unprofessional
Old poor practices are not given up for modern, industry accepted standards for fear of change and discomfort.
Consider changing the strategy and expectations.
Money needs to be spent on safe staffing ratios and increase ancillary staff.
Sentara Healthcare is out for the money not the health and well-being of its customers.
Review from Customer Support Dept