Service Corporation International Employee Reviews
Out of 158 Service Corporation International employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Service Corporation International improve their work culture. The Admin team, with 75% positive reviews, reports the best experience at Service Corporation International compared to all other departments at the company. The Operations team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
What do you like best about the leadership team?
What I appreciate most about our leadership team is their authenticity, vision, and support. They empower associates to lead with heart, embrace innovation, and make a meaningful impact in the communities we serve.
Direct leadership is phenomenal, however it is very clear corporate leadership is concerned with pleasing stockholders not families or associates
Understanding , helpful, happy, caring; struct
The ability to receive support
Down to earth laid back approach.
What does the leadership team need to get better at?
It's not what you know or your experience, its who you know.
Treating people in the same position's equally.
This is not an environment for African Americans. There is simply no where to go in this company. All of the top executives are white and older. There are speckles of women here and there. The opportunity to advance is non existent.
Communication and being fair to employees
Review from Operations Dept
Needs improvement in many areas
What is the best part about your compensation package?
The best part of my compensation package is the added value beyond pay—benefits, development opportunities, and wellness resources that support both my professional growth and personal well-bein
They do offer a ton of benefits for purchase, ie. Legal, additional life, Aflac and more. PTO could be good if you could ever use it, there is so much work and lazy people that you come in on your day off just to catch up. They should allow rollover PTO
Time off and 401k plan
The ability to receive increases.
Excellent benefits, 401k, health vision and dental and PTO
Why do you feel undervalued and what would make you feel better about your compensation?
The pay needs to be higher. Its difficult to justify working in a high stress role and being paid so little, i think this company takes advantage of associates who are passionate about the work.
A 1 or 2% increase in todays ecconomy is a joke.
Review from Operations Dept
Little pay for lots of work, cant get help when you get hurt. They dont fix any equipment. More money and appreciation. Stop doing jobs that arent actually ours to do.
Unfortunately the The level of pay does not equate to other companies. Same situation with the level of work required by the company. They ask a lot and give you a little
Health insurance only half is paid Other corporations of this magnitude pay the employees health insurance 100%
What are some of the best things about your team?
The best part about my team is our shared purpose, trust, and energy. We support each other, celebrate wins, and stay focused on making a real impact—in our work and in the communities we serv
Ineractive, helpful, happy, loving, derk
They care about providing service
Collaborative and supportive of one another.
Everyone has a different personality that makes a good team
What do your coworkers need to improve and how could you work together better?
Full transparency and accountability, follow your rules and standards.
Review from Operations Dept
Dressing and speaking more professionally
Review from Operations Dept
More open mindedness. Less focus on who can get the biggest sale. Its a funeral home for gods sake, upselling is not something well recieved or respected in this industry
Review from Admin Dept
Teams are the best part
Review from Operations Dept
What is most positive about the culture and environment at your company?
Our culture is rooted in compassion, collaboration, and purpose. We work in a supportive environment that values people and creates real goodwill in the community through service, volunteerism, and meaningful partnerships
Teamwork is paramount, not every team is the best but most are very supportive.
Everyone is very helpful to each othwr
Flexability and local market management
Family oriented and the creation of our ARC memberships for diversity
What needs to change to make the company culture better?
There aren't any Environment reviews of Service Corporation International yet.
Be the first to contribute a review.
What did you like most about the interview process?
My original funeral home was so wonderful and the only reason SCI gets addtl star. They really asked why I wanted to work there and if the FH was a good fit than waste anyones time. My interview was 3 hours long and I loved every min of it. Oregon basically when can I start
The interview process itself was easy, the waiting period was a bit lengthy though about a month from the interview to start date.
Process was clear, no surprises
I would say it was an average interview process
It was fair and they stated expectations.
Review from Operations Dept
What would you improve about your company's interview process?
Be more open minded and see both sides or opinions
Review from Operations Dept
What makes you most happy at work?
What makes me happiest at work is knowing my efforts create real impact—whether supporting families, uplifting veterans, or building community goodwill. Being part of a purpose-driven team that values heart and service keeps me inspired every da
The opportunity to be with people in their difficult moments and learning about the lives of their departed loved ones.
Making my customers feel satisfied
Ability to operate business independently
Pay time off benefits hands off manager
What's going wrong and how can it be improved?
Upselling and constant mistakes. Everyone is only worried about their needs and not a familys. Arrangers and FSCs refuse to listen to their voicemails and never get back to familys. I have seen them argue over who is taking a Preneed and then jump on the opportunity for an At Need family. It is sick
Review from Admin Dept
Already been explained in previous answers.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Service Corporation International yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Service Corporation International yet.
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