ServiceMax Claimed Company

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As the recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses. read more

EMPLOYEE PARTICIPANTS: 36

TOTAL RATINGS: 453

CEO: Neil Barua

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ServiceMax KPIs and OKRs

At ServiceMax 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ServiceMax's KPIs and OKRs is essential for its success. Out of 4 ServiceMax employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

Answer	Percent
Yes	25%
No	75%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	67%
No	33%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at ServiceMax is responsible for ensuring his subordinates accomplish objectives using key performance indicators. ServiceMax employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.