Shoprite Supermarkets Culture | Comparably
Our mission is to deliver low prices in a world-class shopping environment to customers across the African continent. read more
EMPLOYEE
PARTICIPANTS
565
TOTAL
RATINGS
4354

Shoprite Supermarkets Company Culture

Shoprite Supermarkets Culture

This score is derived from employee ratings & reviews
3.0/5
Shoprite Supermarkets' Overall Culture is rated C-

Top Rated Culture Dimensions

Shoprite Supermarkets CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Brett Wing Shoprite Supermarkets' CEO
Brett Wing
65 /100

Diversity at Shoprite Supermarkets

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Shoprite Supermarkets have rated Team, Environment, and Work Culture as the highest categories they have scored

Women at Shoprite Supermarkets

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Shoprite Supermarkets have rated Environment, Work Culture, and Team as the highest categories they have scored

Shoprite Supermarkets eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-15

Shoprite Supermarkets employees are -15% more likely to recommend Shoprite Supermarkets as a great place to work

34%Promoters
17%Passives
49%Detractors

Working at Shoprite Supermarkets

Working at Shoprite Supermarkets is rated below average by 565 employees, across various culture dimensions. Shoprite Supermarkets employees rate Environment highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting Shoprite Supermarkets’s culture in the Bottom 35% compared to similar sized companies on Comparably. See below in detail how working at Shoprite Supermarkets was rated by employees.

Overall Company Culture at Shoprite Supermarkets

C-

Overall Company Culture at Shoprite Supermarkets is rated C-

Last updated months ago

Bottom
35%

Shoprite Supermarkets ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 565 Employees

View Results
0
20
40
60
80
100
Operations
71
Operations71
Customer Success
68
Customer Success68
Product
67
Product67
Sales
64
Sales64
Marketing
62
Marketing62
Customer Support
57
Customer Support57
HR
47
HR47

Shoprite Supermarkets Employee Reviews

Out of 536 Shoprite Supermarkets employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Shoprite Supermarkets improve their work culture.

77%
23%
Positive Reviews77%
Constructive Feedback23%

Positive Reviews From Shoprite Supermarkets Employees

  • What are some of the best things about your team?
    communication and supporting one another
  • What did you like most about the interview process?
    when I was hired it was more personable.
  • What is the best part about your compensation package?
    My salary and benefits and my hours

Constructive Feedback From Shoprite Supermarkets Employees

  • What would you improve about your company's interview process?
    Question work ethic and take that into account and hire hardworking people that will help excell the productivity in the workplace
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better commucation with employees Amd to many mangers
  • What do your coworkers need to improve and how could you work together better?
    Communication, communication skills and work ethic

Shoprite Supermarkets Company Information

Shoprite Supermarkets Mission, Vision & Values

Shoprite Supermarkets Mission & Values

Our mission is to deliver low prices in a world-class shopping environment to customers across the African continent.

Sustainability and Corporate Social Responsibility at Shoprite Supermarkets

ShopRite has been active in environmental and community initiatives for more than four decades. We have always considered protecting the environment and helping our communities as the “right thing to do.” Sit back, relax and check out these stories of how ShopRite stores are working to make our planet a little bit greener

ShopRite stores are owned and operated by families – some of whom have lived and worked in your community for generations. ShopRite families take great pride in the support they provide to local organizations, programs and charities.

HeadquarterUnited States of America
Websitewww.shoprite.com/
Company StatusPrivate

Shoprite Supermarkets Competitors

Shoprite Supermarkets competitors include Pick n Pay Stores, Wakefern Food, Acme Markets, and Price chopper. Shoprite Supermarkets ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Shoprite Supermarkets compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Pick n Pay Stores' Logo
    Pick n Pay Stores
    4.7/5
  2. #2
    Shoprite Supermarkets' Logo
    Shoprite Supermarkets
    3.0/5
  3. #3
    Wakefern Food's Logo
    Wakefern Food
    2.5/5
  4. #4
    Acme Markets' Logo
    Acme Markets
    2.5/5
  5. #5
    Price chopper's Logo
    Price chopper
    2.4/5
  • Culture Video

Shoprite Supermarkets Employees

565 employees at Shoprite Supermarkets have reviewed Shoprite Supermarkets across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 565 Shoprite Supermarkets employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Shoprite Supermarkets are mostly dissatisfied with their total compensation at Shoprite Supermarkets, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Shoprite Supermarkets are not very pleased with their team. 565 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Shoprite Supermarkets are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Shoprite Supermarkets believe the environment at Shoprite Supermarkets is positive. Most Participants believe the pace of work at Shoprite Supermarkets is comfortably fast. About 84% of the employees at Shoprite Supermarkets work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Shoprite Supermarkets are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Shoprite Supermarkets employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Shoprite Supermarkets report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Shoprite Supermarkets have 0 meetings
Meetings
A Day in the Life
75% of Shoprite Supermarkets employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Shoprite Supermarkets employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of Shoprite Supermarkets employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Shoprite Supermarkets employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
58% of Shoprite Supermarkets employees call their work environment positive
Environment

Joining Shoprite Supermarkets - Employee Onboarding

The prevailing opinion from employees about joining Shoprite Supermarkets is that the company was unprepared on their first day. Shoprite Supermarkets employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Shoprite Supermarkets KPIs and OKRs

At Shoprite Supermarkets 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Shoprite Supermarkets' KPIs and OKRs is essential for its success. Out of 8 Shoprite Supermarkets employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes62%
No38%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Shoprite Supermarkets CEO & Leadership

Shoprite Supermarkets CEO - Brett Wing

Brett Wing Shoprite Supermarkets' CEO
65 /100

Brett’s approval rate is lower compared to CEOs at similar sized companies, putting Brett in the Bottom 40% of all CEOs of similar-sized companies on Comparably. Brett Wing’s employees rank Shoprite Supermarkets in the Top 20% for Environment, and in the Top 30% for Office Culture. Wing is generally unpopular with Shoprite Supermarkets employees, but ranks especially low with Asian or Pacific Islander employees, and by employees in the Marketing department and employees with the company for 2 to 5 Years. However, employees in the Customer Success department have a slightly more favorable view of the CEO. When compared to Shoprite Supermarkets’s competitors, Brett Wing ranks below Pick n Pay Stores CEO Richard Brasher.

Shoprite Supermarkets Leadership

The Shoprite Supermarkets Executive Team is rated a “C-” and led by CEO Brett Wing, Vice President of Operations Jonathan DOrsi, and Vice President of Operations Thomas Urtz

  • Brett Wing  CEO / President

    Brett Wing CEO / President

    Brett Wing serves as the CEO / President of Shoprite Supermarkets.

  • Jonathan DOrsi Vice President of Operations

    Jonathan DOrsi serves as the Vice President of Operations of Shoprite Supermarkets.

  • Thomas Urtz Vice President of Operations

    Thomas Urtz serves as the Vice President of Operations of Shoprite Supermarkets.

  • Michael Martin Director of Non Perishables and E-Commerce

    Michael Martin serves as the Director of Non Perishables and E-Commerce for ShopRite Supermarkets. Michael started at... read more

Shoprite Supermarkets Salaries

How much does Shoprite Supermarkets pay?

How much do people at Shoprite Supermarkets get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Shoprite Supermarkets is $130,592, or $62 per hour, while the estimated median salary is $131,089, or $63 per hour.

At Shoprite Supermarkets, the highest paid job is a Director of Sales at $229,567 annually and the lowest is a Receptionist at $39,026 annually. Average Shoprite Supermarkets salaries by department include: Business Development at $155,913, Product at $160,140, Communications at $103,493, and Design at $113,908. Half of Shoprite Supermarkets salaries are above $131,089.

222 employees at Shoprite Supermarkets rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 663 ratings) while 214 employees at Shoprite Supermarkets rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 221 ratings).

Salaries contributed from Shoprite Supermarkets employees include job titles like Inventory and Director of Sales. Comparably data has a total of 0 salary records from Shoprite Supermarkets employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$99k
$99k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$241k
$241k67th Percentile
83rd Percentile
$287k
$287k83rd Percentile
100th Percentile
$304k
$304k100th Percentile
$130,592*
Average Compensation
$131,089*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Shoprite Supermarkets Salaries by Department

Explore Shoprite Supermarkets Salaries

Diversity & Inclusion at Shoprite Supermarkets

Diverse employees at Shoprite Supermarkets score the company 62/100 across various culture categories, placing Shoprite Supermarkets in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Shoprite Supermarkets across various culture dimensions.

Ranked Culture the Highest

Women 80/100
Tenure - Less Than 1 Year
Men 70/100
Department - Sales
Diverse Employees 72/100
Department - Product

Ranked Culture the Lowest

Women 58/100
Department - Customer Support
Men 47/100
Department - HR
Diverse Employees 37/100
Tenure - 2 to 5 Years

Shoprite Supermarkets Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Shoprite Supermarkets PTO

Shoprite Supermarkets' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Shoprite Supermarkets' 2nd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Shoprite Supermarkets' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time17%
Vacation Policy17%
Office Meals16%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo12%
$1000 -$1500/mo25%
$500 -$1000/mo25%
Less than $500/mo38%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Shoprite Supermarkets Careers

Shoprite Supermarkets Jobs

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Let Shoprite Supermarkets Know You Want To Work There

Overview of Candidates Interested in Shoprite Supermarkets on Comparably

Candidates By Department

Customer Support
100%

Candidates By Location

Newark
100%

Frequently Asked Questions regarding Shoprite Supermarkets

Who is the CEO of Shoprite Supermarkets?

Shoprite Supermarkets CEO is Brett Wing, their score by employees is 65

What is Shoprite Supermarkets eNPS?

The eNPS for Shoprite Supermarkets is -15

What is the salary for Desktop Support in Shoprite Supermarkets?

Desktop Support average salary in the US is 57k

What are the salaries in the Communications in Shoprite Supermarkets?

The average salaries for Communications in Shoprite Supermarkets is 103k

Who are Shoprite Supermarkets competitors?

Shoprite Supermarkets main competitors are Pick n Pay Stores, Wakefern Food, Acme Markets, Price chopper

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