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SmileDirectClub is the next generation oral care company with the first medtech platform for teeth straightening. read more

EMPLOYEE PARTICIPANTS: 217

TOTAL RATINGS: 4611

CEO: David Katzman

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Joining SmileDirectClub - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining SmileDirectClub is that the company was very prepared on their first day. SmileDirectClub employees concluded that their overall onboarding experience was positive. 76% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	81%
No	19%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	37%
Prepared	7%
Somewhat Prepared	33%
Unprepared	19%
Very Unprepared	4%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	76%
No	24%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at SmileDirectClub are rated an A+. At SmileDirectClub most employees said they received feedback every week or once a month. 74% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at SmileDirectClub.

Answer	Percent
Every week	39%
Once a month	25%
Once a quarter	17%
Once a year	5%
Never	14%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	30%
No	70%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	74%
No	26%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 60% of men and 17% of women at SmileDirectClub said they negotiated their salaries. On average, SmileDirectClub employees earn $120,620. SmileDirectClub ranks in the Top 15% for compensation in Nashville, TN. Learn More about Salaries at SmileDirectClub.

Average Salaries at SmileDirectClub by Department

$140k*

Engineering

$146k*

Product

$116k*

Design

$105k*

Marketing

$93k*

Operations

$58k*

Admin

$114k*

Business Dev

$85k*

Finance

$66k*

Customer Support

$112k*

$98k*

$161k*

Legal

$141k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined SmileDirectClub, get acclimated. Is lunch a social time or do people sit at their desks? At SmileDirectClub the most common answer selected by employees is a 30 minutes break. Understand your coworkers and why they’ve chosen to stay at SmileDirectClub, many employees say it’s because of the career advancement opportunities.

Answer	Percent
Company Mission	17%
Comp & Benefits	8%
Co-Workers	17%
Comfort & Familiarity	25%
Career Advancement Opportunities	33%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	9%
1 hour	17%
45 minutes	8%
30 minutes	33%
I eat at my desk	33%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	8%
Once a week	20%
Once a month	20%
Once a quarter	16%
Never	36%

How often do you socialize with team members outside of work?

Professional Development

SmileDirectClub ranks in the Top 30% of companies for professional development in Nashville, TN. 73% of employees feel as though SmileDirectClub is beneficial to their continuous career growth, and 39% said they had a mentor at the office. Learn More about Professional Development at SmileDirectClub.

Answer	Percent
Yes	39%
No	61%

Do you have a mentor at work?

Answer	Percent
Yes	73%
No	27%

Does your current company provide you meaningful opportunities for career advancement?

Recent Questions about Employee Onboarding at SmileDirectClub

What's one thing you wish you'd known before joining SmileDirectClub?
I was very informed through my interview process from doing research on my own, hearing things just from word of mouth and such a knowledgeable recruiter. I would say that I knew, but it was so important to know that you HAVE to be ready for change. KNOWING not only that we potentially can change, but ARE and WILL continue to make drastic changes almost weekly.
Answered 6 years ago
That we video record appointments for training purposes
Answered 7 years ago

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