Smith Customer Support Department Culture | Comparably
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Founded in 1984, Smith is a leading independent distributor of electronic components. Smith’s Intelligent Distribution™ model offers a comprehensive suite of flexible and scalable supply chain solutions to source, manage, test, and ship billions of components to partners worldwide in every industry and vertical. The company is backed by more than 25 certifications and accreditations and has developed and implemented sustainable practices that exceed industry and regulatory requirements. Building on its decades of market data, cutting-edge technology, and a systems-based approach to quality excellence, Smith generated more than USD $2.6 billion in global revenue in 2024 and ranks eleventh among all global distributors. Visit www.smithweb.com to learn more. read more
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EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
8797

Smith Customer Support Department Culture

On Comparably 3 employees in Smith's Customer Support department have rated their company’s overall culture grade an A+ contributing a total of 87 ratings. Most employees in Customer Support department have a minimum of 1 to 3 Years of work experience and. Customer Support employees rate the categories Team, Office Culture, and Outlook the highest while rating eNPS, Compensation, and Perks And Benefits the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 53% men and 47% women.

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Results from 3 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Team

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
97 / 100

Team Score at Smith is rated an A+ by 3 employees.

Office Culture

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
97 / 100

Office Culture Score at Smith is rated an A+ by 3 employees.

Outlook

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
93 / 100

Outlook Score at Smith is rated an A+ by 3 employees.

Work Culture

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
90 / 100

Work Culture Score at Smith is rated an A+ by 3 employees.

Environment

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
89 / 100

Environment Score at Smith is rated an A+ by 3 employees.

CEO Rating

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
87 / 100

CEO Rating at Smith is rated an A+ by 3 employees.

Meetings

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
87 / 100

Meetings Score at Smith is rated an A+ by 3 employees.

Manager

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
86 / 100

Manager Score at Smith is rated an A+ by 3 employees.

Retention

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
86 / 100

Retention Score at Smith is rated an A+ by 3 employees.

Leadership

Top 5% This score puts Smith in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Leadership Score at Smith is rated an A+ by 3 employees.

Diversity

Top 10% This score puts Smith in the Top 10% of similar sized companies on Comparably
A
85 / 100

Diversity Score at Smith is rated an A by 3 employees.

Happiness

Top 10% This score puts Smith in the Top 10% of similar sized companies on Comparably
A
85 / 100

Happiness Score at Smith is rated an A by 3 employees.

Professional Development

Top 15% This score puts Smith in the Top 15% of similar sized companies on Comparably
A-
78 / 100

Professional Development Score at Smith is rated an A- by 3 employees.

Executive Team

Top 15% This score puts Smith in the Top 15% of similar sized companies on Comparably
A-
78 / 100

Executive Team Score at Smith is rated an A- by 3 employees.

Perks And Benefits

Top 35% This score puts Smith in the Top 35% of similar sized companies on Comparably
B
73 / 100

Perks And Benefits Score at Smith is rated a B by 3 employees.

Compensation

Top 40% This score puts Smith in the Top 40% of similar sized companies on Comparably
B-
70 / 100

Compensation Score at Smith is rated a B- by 3 employees.

eNPS

Top 50% This score puts Smith in the Top 50% of similar sized companies on Comparably
C+
0

eNPS at Smith is rated a C+ by 3 employees.

Gender

N/A

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