Smith Culture | Comparably
Revolutionizing Home Improvement read more
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
544

Smith Company Culture

Smith Culture

This score is derived from employee ratings & reviews
2.8/5
Smith's Overall Culture is rated D+

Top Rated Culture Dimensions

Smith CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Tony Steel Smith's CEO
Tony Steel
72 /100

Diversity at Smith

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Smith have rated Team, Executive Team, and Leadership as the highest categories they have scored

Women at Smith

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Women at Smith have rated Outlook, Executive Team, and CEO Rating as the highest categories they have scored

Smith eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

0

Smith employees are 0% more likely to recommend Smith as a great place to work

38%Promoters
24%Passives
38%Detractors

Working at Smith

Working at Smith is rated below average by 30 employees, across various culture dimensions. Smith employees rate CEO Rating highest among all categories, and think that Professional Development and Perks And Benefits have the most room for improvement, putting Smith’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in San Francisco. See below in detail how working at Smith was rated by employees.

Overall Company Culture at Smith

D+

Overall Company Culture at Smith is rated D+

Last updated months ago

Bottom
25%

Smith ranks in the Bottom 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Smith Employee Reviews

Out of 15 Smith employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Smith improve their work culture.

93%
7%
Positive Reviews93%
Constructive Feedback7%

Positive Reviews From Smith Employees

  • What did you like most about the interview process?
    Informative, friendly, positive, and good culture
  • What do you like best about the leadership team?
    they truly care about their employees
  • What is the best part about your compensation package?
    it adds tremendous value to your benefits package

Constructive Feedback From Smith Employees

  • What does the leadership team need to get better at?
    Bigger facility to produce more product

Smith Company Information

Smith Company Overview

Revolutionizing Home Improvement

Smith was founded in 2012 and its current CEO is Tony Steel. Since its inception 14 years ago, Smith has grown to 2196 employees.

Smith Mission, Vision & Values

Smith Vision Statement

We have a vision for our business: We are proud to be Smiths, pushing boundaries to deliver innovative solutions for the world's challenges.

Smith Mission & Values

  • INTEGRITY
  • RESPECT
  • OWNERSHIP
  • CUSTOMER FOCUS
  • PASSION
Headquarter55 East 3rd Avenue
San Mateo, CA 94401
United States of America
Websitewww.gosmith.com
Founding Date2012
Tel4082946290
Company StatusPrivate

Smith Competitors

Smith competitors include Thumbtack. Smith ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Smith compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Thumbtack's Logo
    Thumbtack
    4.7/5
  2. #2
    Smith's Logo
    Smith
    2.8/5
  • Culture Video

Smith Employees

Smith has 2196 employees. 30 employees at Smith have reviewed Smith across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 30 Smith employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Smith are mostly dissatisfied with their total compensation at Smith, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Smith are generally satisfied with their team. 30 Participants grade the quality of their coworkers a D+. The majority believe the meetings at Smith are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Smith believe the environment at Smith is positive. Most Participants believe the pace of work at Smith is comfortably fast. About 67% of the employees at Smith work 8 hours or less.

Overall, the employees at Smith are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Smith employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Smith report the work pace is comfortably fast
Work Pace
A Day in the Life
67% of Smith employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Smith employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
29% of Smith employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Smith employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
61% of Smith employees call their work environment positive
Environment

Joining Smith - Employee Onboarding

The prevailing opinion from employees about joining Smith is that the company was prepared on their first day. Smith employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Smith KPIs and OKRs

At Smith 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Smith's KPIs and OKRs is essential for its success. Out of 8 Smith employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Smith CEO & Leadership

Smith CEO - Tony Steel

Tony Steel Smith's CEO
72 /100

Tony’s approval rate is just above average, putting Tony in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in San Francisco. Tony Steel is well regarded by employees for the Manager Smith offers, and ranks among the Bottom 45% of CEOs by employees in that category. Tony is most liked by Male employees and employees with Over 10 Years experience. However, employees with the company for Less than 1 Year have a slightly unfavorable view of the CEO. When compared to Smith’s competitors, Tony Steel ranks just below Thumbtack’s CEO Marco Zappacosta. With Tony’s leadership, Smith employee respondents are most happy about their Manager and Leadership. Tony was rated slightly below average for Gender.

Smith Leadership

The Smith Executive Team is rated a “C-” and led by CEO Tony Steel, VP, Group Account Director Stephanie Crabtree, and Vice President of Operations Doug OKeefe

  • Tony Steel  CEO / President

    Tony Steel CEO / President

    Tony Steel serves as the CEO / President of Smith.

  • Stephanie Crabtree VP, Group Account Director

    Stephanie Crabtree serves as the VP, Group Account Director of SMITH. Stephanie started at SMITH in January of 2007.... read more

  • Doug OKeefe Vice President of Operations

    Doug OKeefe serves as the Vice President of Operations of SMITH. Doug started at SMITH in September of 2017. Doug is... read more

  • Maureen Blandford Chief Marketing Officer

    Maureen Blandford serves as the Chief Marketing Officer of Smith.

  • Mark Rosal Executive Creative Director

    Mark Rosal serves as the Executive Creative Director of SMITH. Mark started at SMITH in September of 2018. Mark is... read more

  • Andy Pritchard Member Board Of Directors

    Andy Pritchard serves as the Member Board Of Directors of SMITH. Andy started at SMITH in March of 2017. Andy is... read more

  • Liz Duggan VP, Industry Solutions & Labs

    Liz Duggan serves as the VP, Industry Solutions & Labs of SMITH. Liz started at SMITH in September of 2017. Liz is... read more

  • Ryan Heusinkveld Chief Technology Officer

    Ryan Heusinkveld serves as the Chief Technology Officer of SMITH. Ryan started at SMITH in April of 2017. Ryan is... read more

  • Michelle Lee Managing Director

    Michelle Lee serves as the Managing Director of Smith.

Smith Salaries

How much does Smith pay?

How much do people at Smith get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Smith is $124,657, or $59 per hour, while the estimated median salary is $147,856, or $71 per hour.

At Smith, the highest paid job is a Director of Engineering at $188,377 annually and the lowest is a CS Rep at $57,276 annually. Average Smith salaries by department include: Admin at $79,500, Engineering at $139,205, HR at $109,603, and Business Development at $110,459. Half of Smith salaries are above $147,856.

21 employees at Smith rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 77 ratings) while 20 employees at Smith rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 26 ratings).

Last updated months ago.

1st Percentile
$85k
$85k1st Percentile
20th Percentile
$114k
$114k20th Percentile
40th Percentile
$146k
$146k40th Percentile
60th Percentile
$214k
$214k60th Percentile
80th Percentile
$253k
$253k80th Percentile
100th Percentile
$348k
$348k100th Percentile
$124,657*
Average Compensation
$147,856*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Smith Salaries by Department

Explore Smith Salaries

Diversity & Inclusion at Smith

Diverse employees at Smith score the company 58/100 across various culture categories, placing Smith in the Bottom 10% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Smith across various culture dimensions.

Ranked Culture the Highest

Women 40/100
Tenure - Less Than 1 Year
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Smith Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Smith PTO

Smith's PTO and Vacation policy typically gives 0-10 days off a year with 33% of employees expected to be work free while out of office. Smith's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals33%
401k Contribution33%
Childcare34%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes67%
No33%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo34%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Smith Careers

Smith Jobs

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H1B Visa

In 2019, Smith applied for 3 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Smith has a total of 2196 employees

3
Total Applied
  • 100% Granted (3 out of 3)
  • 0% Denied ( out of 3)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Smith Know You Want To Work There

Overview of Candidates Interested in Smith on Comparably

Candidates By Department

IT
57%
Finance
14%
Legal
14%
All Industries
14%

Candidates By Location

Las Cruces
14%
Austin
14%
Manheim
14%
Minneapolis
14%
Wheaton
14%
Other
29%

Frequently Asked Questions regarding Smith

What is Smith address?

Smith location is at 55 East 3rd Avenue

Who is the CEO of Smith?

Smith CEO is Tony Steel, their score by employees is 72

What is the salary for DevOps in Smith?

DevOps average salary in the US is 140k

What are the salaries in the Engineering in Smith?

The average salaries for Engineering in Smith is 139k

How many employees work in Smith?

Smith has 2196 employees

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