Snap Finance Employee Reviews
Out of 2286 Snap Finance employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Snap Finance improve their work culture. The Legal team, with 100% positive reviews, reports the best experience at Snap Finance compared to all other departments at the company. The Product team offered the most constructive feedback, with 16% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 6 days ago
Review from Product Dept · Posted 9 days ago
Review from Marketing Dept · Posted 9 days ago
Review from Product Dept · Posted 9 days ago
Review from Operations Dept · Posted 9 days ago
What do you like best about the leadership team?
I like his transparency and support
Review from Operations Dept · Posted 6 days ago
The leadership team is incredibly receptive to feedback. When it's clear that there is a disconnect, it's usually addressed at the next team meeting(s).
Review from Marketing Dept · Posted 8 days ago
Open and Honest Communications as well as positive
Review from Product Dept · Posted 9 days ago
Everyone is knowledgeable, friendly, and approachable, and genuinely cares about their team.
Review from Marketing Dept · Posted 9 days ago
I think the leadership team has a clear goal about what we are gonna do. However, the execution is not ideal. The quality of execution is average and people tend to go with the easy path when facing challenges
Review from Product Dept · Posted 9 days ago
What does the leadership team need to get better at?
Recognizing and appreciating the employees who bring value to Snap
Review from Finance Dept
Identifying and developing in-house talent. Enabling innovation. Delegating decision making.
Review from Engineering Dept
They have to listen to their employees, they have to send clear messages if we always reach our goals but we do not get raises or bonus, it is contradictory
Review from Engineering Dept
- Good leaders possess self-awareness - garner credibility. - focus on relationship-building - have a bias for action. - exhibit humility - empower others - stay authentic, - present themselves as constant and consistent - share knowledge
Review from Engineering Dept
Listen to your employees. Constructive criticism should not be considered "Negative Language". Take accountability for what is happening, stop getting offended when the process does not work. Look out for the business not your friends. Address frustrations and do try to wash them away with jokes.
What is the best part about your compensation package?
Meets and exceeds fair market rates
Review from Marketing Dept · Posted 9 days ago
I have a lot options to choose my medical plans
Review from Product Dept · Posted 9 days ago
The unlimited time off benefit.
Review from Legal Dept · Posted 9 days ago
I appreciate the bonus structure.
Review from Operations Dept · Posted 9 days ago
Unlimited PTO + Generous HSA offerings. I appreciate the salary being competitive and research taken to ensure we are paid accordingly
Review from Engineering Dept · Posted 10 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
It's less compared to similar roles in other companies.
Review from Engineering Dept · Posted 2 days ago
Compensation should be comparable to the industry. Also bonuses should be allocated by leader that actually know the team. It is way to subjective at this point.
Review from Product Dept · Posted 9 days ago
I feel undervalued because my compensation reflects an entry-level employee, despite bringing over five years of fraud detection and risk experience when I accepted this role. I would feel better if my pay were aligned with my expertise, contributions, and market value for someone at my level.
Review from Operations Dept · Posted 10 days ago
I believe my compensation should better reflect my responsibilities, contributions, and the value I bring to the company.
Review from Engineering Dept · Posted 10 days ago
A more competitive salary would be great.
Review from HR Dept
What are some of the best things about your team?
They have all been welcoming and encouraging
Review from Operations Dept · Posted 6 days ago
Incredibly supportive team that is willing to go above and beyond
Review from Marketing Dept · Posted 8 days ago
Honest, funny and super smart.
Review from Product Dept · Posted 9 days ago
Everyone is always there to answer questions, with zero judgement, and offers genuine feedback that isn't condescending.
Review from Marketing Dept · Posted 9 days ago
We all care about each other, and many of us have worked together for a long time.
Review from Legal Dept · Posted 9 days ago
What do your coworkers need to improve and how could you work together better?
Deliver high quality work and be responsible. I only have met a handful of people who are responsible and do their best at work. The rest are not professional and their delivery is poor
Review from Product Dept · Posted 9 days ago
It can be frustrating when a colleague at the same level takes on a micromanaging approach toward other team members, as it can create confusion around roles and responsibilities.
Review from HR Dept
less arguing in team meetings
Review from Customer Support Dept
Respecting those around them and understanding that they are not the only people in the office or with opinions and thoughts that may be different.
Review from Finance Dept
Everyone needs to come together and be a fun team. When your team barely talks and interacts then the job can become depressing.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone has been extremely welcoming
Review from Operations Dept · Posted 6 days ago
The way we want to take care of our customers
Review from Product Dept · Posted 9 days ago
Everyone is ego-free and collaborative and just truly nice.
Review from Marketing Dept · Posted 9 days ago
Motivosity is something that I really appreciate - recognition is so important.
Review from Operations Dept · Posted 9 days ago
Safe space to convey concerns and get a new action plan for improvement
Review from Engineering Dept · Posted 10 days ago
What needs to change to make the company culture better?
I ask my manager what the company culture is. He said we do not have a culture. I think culture is very important to unit people and thrive
Review from Product Dept · Posted 9 days ago
More activities we used to have, that made us feel that we were important. They used to send us gifts at home, two parties a year and also Christmas bonus.
Review from Operations Dept
Executives and people in HQ need to listen to the field more. Ideas and plans implemented are self-ego driven and do not work. Under qualified people are given titles with the freedom to do as they please. No accountability, no trust, no confidence, horrible communication and Friends over business.
Company culture is very good - overall friendly stakeholders and coworkers - however, culture should be more "global" - provide opportunities to cross-train across countries.
Review from HR Dept
What did you like most about the interview process?
The process was straightforward and quick
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Snap Finance yet.
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What makes you most happy at work?
The fact that I'm really passionate about my job and the things I experiment with also the tools I use at work.
Review from Engineering Dept · Posted 2 days ago
Being able to contribute to a company that is trying to make credit accessible for all.
Review from Operations Dept · Posted 6 days ago
GSD- Closing Issues and improving processes
Review from Product Dept · Posted 9 days ago
Getting to make a difference in the lives of lower-income consumers, and the fantastic team I work with.
Review from Marketing Dept · Posted 9 days ago
Getting a looming task complete.
Review from Legal Dept · Posted 9 days ago
What's going wrong and how can it be improved?
I think we need to position our company brand or image more positive. Everyone thinks we are predatory fintech platform, even some employees think in this way. If employees do not have a mission or vision, or we do not believe in ourselves, how can customers trust us?
Review from Product Dept · Posted 9 days ago
I don't have really meaningful ideas
Review from Engineering Dept · Posted 10 days ago
collections is hard and people are rude its just the nature of the job
Review from Customer Support Dept
Executive team being able to recognize and care for those on their teams. Treat them like people.
Review from Finance Dept
We barely have any interaction with one another besides 2 meetings a week and in those meetings we maybe have small talk or an ice break for maybe a few minutes. No one really seems to be interested in getting to know eachother
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Snap Finance yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Snap Finance yet.
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