Snap Finance Employee Reviews | Comparably
Snap Finance Claimed Company
Since 2012, Snap has been on a mission to bring flexible, pay-over-time financing options to all consumers. Our retail partners told us that many of their customers couldn’t qualify for traditional credit, causing embarrassment and leaving them with no way to buy the items they want and need for their families. This gap also left our retail partners with missed opportunities. At Snap, we’ve harnessed the power of data to empower customers of all credit types and to help retailers close more sales. Our technology brings together machine learning, non-traditional risk variables, and years of data to create a proprietary decisioning platform. The result is financing that looks at each customer through a more holistic, human lens. We’re proud to serve the 40% of U.S. consumers who are building or rebuilding their credit. Our fast, flexible pay-over-time solutions are changing the face and the pace of consumer retail finance. And we’re hiring! read more
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EMPLOYEE
PARTICIPANTS
284
TOTAL
RATINGS
8206

Snap Finance Employee Reviews

Out of 2099 Snap Finance employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Snap Finance improve their work culture. The Legal team, with 100% positive reviews, reports the best experience at Snap Finance compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 15% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Their support is amazing and they are always very welcoming

Review from HR Dept · Posted 8 days ago

Fast and innovative - both with new ideas and also with helping employees achieve their goals

Review from HR Dept · Posted 9 days ago

Open communication, insightful, and willing to grow

Review from HR Dept · Posted 9 days ago

The seem genuinely interested in employees work-life balance and success at work.

Review from Marketing Dept

They are open to new ideas

Review from Engineering Dept

What does the leadership team need to get better at?

Leadership Reviews

Recognizing and appreciating the employees who bring value to Snap

Review from Finance Dept

Identifying and developing in-house talent. Enabling innovation. Delegating decision making.

Review from Engineering Dept

They have to listen to their employees, they have to send clear messages if we always reach our goals but we do not get raises or bonus, it is contradictory

Review from Engineering Dept

- Good leaders possess self-awareness - garner credibility. - focus on relationship-building - have a bias for action. - exhibit humility - empower others - stay authentic, - present themselves as constant and consistent - share knowledge

Review from Engineering Dept

Listen to your employees. Constructive criticism should not be considered "Negative Language". Take accountability for what is happening, stop getting offended when the process does not work. Look out for the business not your friends. Address frustrations and do try to wash them away with jokes.

What is the best part about your compensation package?

Compensation Reviews

Fair base pay and growing bonus

Review from HR Dept · Posted 9 days ago

Exchange rate compensation and private insurance

Review from Engineering Dept

It has helped pay for the drug treatment rehab for my son. It has saved me tens of thousands of dollars in medical bills.

Review from Operations Dept

My bonus each spring is extremely enjoyable!

Review from Marketing Dept

My health benefits and 401K match

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I considered that I could be earning a little more based on my experience and current responsibilities.

Review from HR Dept · Posted 8 days ago

Better salary in comparison to my skills and expertise

Review from HR Dept · Posted 9 days ago

A part time consultant earned the same salary as me for my full time work.

Review from Marketing Dept

When I began my new role, I was told I would be paid market value. When I started it was under that value as I was then told it would take up to a year to prove I can handle that role. I am now going on year two in the position and am STILL not paid at market value. Compensation is the biggest issue

Review from HR Dept

I feel good with my compensation.

Review from IT Dept

What are some of the best things about your team?

Team Reviews

The partnership! We are always collaborating

Review from HR Dept · Posted 8 days ago

HR is the best team on the planet

Review from HR Dept · Posted 9 days ago

Different skills, perspectives and openness.

Review from HR Dept · Posted 9 days ago

The collaboration, team work and expertise

Review from Marketing Dept

Engaged, friendly, committed, honest and supportive

Review from Engineering Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

less arguing in team meetings

Review from Customer Support Dept

Respecting those around them and understanding that they are not the only people in the office or with opinions and thoughts that may be different.

Review from Finance Dept

Everyone needs to come together and be a fun team. When your team barely talks and interacts then the job can become depressing.

Review from Customer Support Dept

Our team has almost no cohesion. We don't have any common goals and rarely do anything to help each other out. My team is a leadership team in our department, but it lacks engagement and vision.

Review from Engineering Dept

Less working in siloes, more communication and cohesiveness.

Review from Design Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is super friendly and willing to help

Review from HR Dept · Posted 8 days ago

Costa Rica culture of a good ethic of care

Review from HR Dept · Posted 9 days ago

Flexibility and adaptation, cares about well-being

Review from HR Dept · Posted 9 days ago

Remote work can be managed efficiently.

Review from Marketing Dept

I feel heard, valued and trusted

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

More activities we used to have, that made us feel that we were important. They used to send us gifts at home, two parties a year and also Christmas bonus.

Review from Operations Dept

Executives and people in HQ need to listen to the field more. Ideas and plans implemented are self-ego driven and do not work. Under qualified people are given titles with the freedom to do as they please. No accountability, no trust, no confidence, horrible communication and Friends over business.

Company culture is very good - overall friendly stakeholders and coworkers - however, culture should be more "global" - provide opportunities to cross-train across countries.

Review from HR Dept

What did you like most about the interview process?

Interviews Reviews

The process was straightforward and quick

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Snap Finance yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

My friendly co-workers in Costa Rica

Review from HR Dept · Posted 9 days ago

Flexibility, independence to do my work

Review from HR Dept · Posted 9 days ago

Collaboration with colleagues; campaign success.

Review from Marketing Dept

interactions with my coworkers, balance between work and life

Review from Engineering Dept

The opportunities I have to make an impact

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

collections is hard and people are rude its just the nature of the job

Review from Customer Support Dept

Executive team being able to recognize and care for those on their teams. Treat them like people.

Review from Finance Dept

We barely have any interaction with one another besides 2 meetings a week and in those meetings we maybe have small talk or an ice break for maybe a few minutes. No one really seems to be interested in getting to know eachother

Review from Customer Success Dept

More motivation and interaction. It seems as if the negative comes to light more than anything you do positive.

Review from Customer Support Dept

Austerity has turned the company into a dog eat dog world. Too many mouths to feed. Unclear/lack of ownership on key processes. Incredible difficulty of getting information on how our systems work. Way too many unproductive meetings.

Review from Engineering Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Snap Finance yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Snap Finance yet.
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