Sonesta Culture | Comparably
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Sonesta Claimed Company
Our diverse and distinctive portfolio of hotels spans 7 countries and covers a full range of services, from independence to full-service indulgence. read more
EMPLOYEE
PARTICIPANTS
81
TOTAL
RATINGS
575

Sonesta Company Culture

Sonesta Culture

This score is derived from employee ratings & reviews
3.4/5
Sonesta's Overall Culture is rated C+

Top Rated Culture Dimensions

Sonesta CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Carlos Flores Sonesta's CEO
Carlos Flores
64 /100

Diversity at Sonesta

Women at Sonesta

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Sonesta have rated Team, Meetings, and Retention as the highest categories they have scored

Sonesta eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-5

Sonesta employees are -5% more likely to recommend Sonesta as a great place to work

38%Promoters
19%Passives
43%Detractors

Working at Sonesta

Working at Sonesta is rated average by 81 employees, across various culture dimensions. Sonesta employees are most satisfied about Team, Environment, and Meetings categories, putting Sonesta’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in New Orleans, LA. See below in detail how working at Sonesta was rated by employees.

Overall Company Culture at Sonesta

C+

Overall Company Culture at Sonesta is rated C+

Last updated a month ago

Top
50%

Sonesta ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 81 Employees

View Results
0
20
40
60
80
100
Sales
50
Sales50

Sonesta Employee Reviews

Out of 33 Sonesta employee reviews, 48% were positive. The remaining 52% were constructive reviews with the goal of helping Sonesta improve their work culture.

48%
52%
Positive Reviews48%
Constructive Feedback52%

Positive Reviews From Sonesta Employees

  • What are some of the best things about your team?
    One goal in each department and that's to treat each other as we treat our guest.
  • What makes you most happy at work?
    When I get my schedule more than one week in advance.
  • What is most positive about the culture and environment at your company?
    I feel simultaneously respected as an employee and recognized as a human by my coworkers.

Constructive Feedback From Sonesta Employees

  • What needs to change to make the company culture better?
    leadership. employees that don't care
  • Why do you feel undervalued and what would make you feel better about your compensation?
    paid fairly with other competition hotels in the area
  • What do your coworkers need to improve and how could you work together better?
    Have to have a better work ethic.

Sonesta Company Information

Sonesta Company Overview

Our diverse and distinctive portfolio of hotels spans 7 countries and covers a full range of services, from independence to full-service indulgence.

Sonesta Mission, Vision & Values

Sonesta Mission & Values

We aspire to greet every Sonesta guest with a spirit of warmth and welcoming. Those aspirations extend deep into the heart of our hotels – right into the lives of our employees. In fact, we consider ourselves more than a hotel. We’re a member of the communities we serve.

Headquarter255 Washington Street
New Orleans, LA 02458
United States of America
Websitewww.sonesta.com/
Founding Date1995
Tel866-766-3782
Company StatusPrivate

Sonesta Competitors

Sonesta competitors include Hyatt, Marriott, Lowe's Home Improvement, and Hilton. Sonesta ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Sonesta compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Hyatt's Logo
    Hyatt
    4.5/5
  2. #2
    Marriott's Logo
    Marriott
    3.5/5
  3. #3
    Sonesta's Logo
    Sonesta
    3.4/5
  4. #4
    Lowe's Home Improvement's Logo
    Lowe's Home Improvement
    3.1/5
  5. #5
    Hilton's Logo
    Hilton
    3.1/5
  • Culture Video

Sonesta Employees

81 employees at Sonesta have reviewed Sonesta across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 81 Sonesta employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Sonesta are not very pleased with their total compensation at Sonesta, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Sonesta are pleased with their team. 81 Participants grade the quality of their coworkers a B. The majority believe the meetings at Sonesta are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Sonesta believe the environment at Sonesta is positive. Most Participants believe the pace of work at Sonesta is moderate. About 61% of the employees at Sonesta work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Sonesta are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Sonesta - Employee Onboarding

The prevailing opinion from Comparably users in New Orleans, LA about their company is that it was prepared on their first day. New Orleans, LA employees concluded that their overall onboarding experience was positive. 68% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Sonesta KPIs and OKRs

At this moment no Sonesta employees have provided insight into whether or not they clearly understand Sonesta's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Sonesta Salaries

How much does Sonesta pay?

How much do people at Sonesta get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Sonesta is $117,407, or $56 per hour, while the estimated median salary is $117,622, or $56 per hour.

At Sonesta, the highest paid job is a Director of Sales at $212,364 annually and the lowest is a CS Rep at $46,664 annually. Average Sonesta salaries by department include: IT at $95,520, Business Development at $114,011, Legal at $156,909, and HR at $110,941. Half of Sonesta salaries are above $117,622.

33 employees at Sonesta rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 94 ratings) while 29 employees at Sonesta rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 29 ratings).

Salaries contributed from Sonesta employees include job titles like Director of Sales. Comparably data has a total of 0 salary records from Sonesta employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$172k
$172k50th Percentile
67th Percentile
$227k
$227k67th Percentile
83rd Percentile
$244k
$244k83rd Percentile
100th Percentile
$286k
$286k100th Percentile
$117,407*
Average Compensation
$117,622*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Sonesta Salaries by Department

Explore Sonesta Salaries

Diversity & Inclusion at Sonesta

The Diversity score provides insights into how diverse employees feel and rate their work experience at Sonesta across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 52/100
Department - Sales
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Sonesta Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Sonesta PTO

Sonesta PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Sonesta Careers

Sonesta Jobs

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Let Sonesta Know You Want To Work There

Overview of Candidates Interested in Sonesta on Comparably

Candidates By Department

Sales
43%
All Industries
29%
Executive
14%
Operations
14%

Candidates By Location

Boston
14%
Lawrenceville
14%
North Attleboro
14%
Round Rock
14%
Atlantic City
14%
Other
29%

Frequently Asked Questions regarding Sonesta

What is Sonesta address?

Sonesta location is at 255 Washington Street

Who is the CEO of Sonesta?

Sonesta CEO is Carlos Flores, their score by employees is 64

What is Sonesta eNPS?

The eNPS for Sonesta is -5

What is the salary for Sales Rep in Sonesta?

Sales Rep average salary in the US is 121k

What are the salaries in the IT in Sonesta?

The average salaries for IT in Sonesta is 96k

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