Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com.read more
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Why are customer service reps not properly trained? Why does it take more than a week to get a new customer a functional cell phone? Why does it take so long for Spectrum employees to fix the mess that they created to get a cell phone exchanged ?
Asked 4 years ago to all employees at Spectrum
0 Answers from Employees at Spectrum
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