Spectrum Competitors | Comparably
Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
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EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

Spectrum Competitors

Spectrum competitors include AT&T, T-Mobile, Frontier Communications, Comcast and Verizon. Spectrum ranks 5th in Product Quality Score on Comparably vs its competitors. See below how Spectrum compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Spectrum Culture vs Competitors:

Spectrum Competitors
RankCompanyScore
1AT&T82
2T-Mobile76
3Frontier Communications72
4Comcast71
5Verizon69
6Spectrum60

Spectrum Competitors at a Glance

Product Quality Score Comparison

Spectrum Ranks 5th in Product Quality Score

3742 Customers rate Spectrum's Product Quality Score a 1.6/5, which ranks it 5th against its competitors, below Comcast.

  1. 1st
    Verizon
    3.3 / 5
  2. 2nd
    T-Mobile
    3.1 / 5
  3. 3rd
    AT&T
    2.9 / 5
  4. 4th
    Comcast
    2.4 / 5
  5. 5th
    Spectrum
    1.6 / 5
  6. 6th
    Frontier Communications
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Verizon66
2T-Mobile62
3AT&T58
4Comcast49
5Spectrum32
6Frontier Communications24
NPS Comparison

Spectrum Ranks 5th in Net Promoter Score

3948 Customers rate Spectrum's Net Promoter Score a -78, which ranks it 5th against its competitors, below Comcast. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Spectrum to a friend?”.

  1. 1st
    Verizon
    0
  2. 2nd
    T-Mobile
    -3
  3. 3rd
    AT&T
    -18
  4. 4th
    Comcast
    -33
  5. 5th
    Spectrum
    -78
  6. 6th
    Frontier Communications
    -85
NPS Comparison
RankCompany Score
1Verizon0
2T-Mobile-3
3AT&T-18
4Comcast-33
5Spectrum-78
6Frontier Communications-85
Pricing Score Comparison

Spectrum Ranks 5th in Pricing Score

3576 Customers rate Spectrum's Pricing Score a 1.5/5, which ranks it 5th against its competitors, below Comcast.

  1. 1st
    Verizon
    3.1 / 5
  2. 2nd
    T-Mobile
    3 / 5
  3. 3rd
    AT&T
    2.6 / 5
  4. 4th
    Comcast
    2.1 / 5
  5. 5th
    Spectrum
    1.5 / 5
  6. 6th
    Frontier Communications
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Verizon63
2T-Mobile60
3AT&T53
4Comcast43
5Spectrum28
6Frontier Communications23
Customer Service Comparison

Spectrum Ranks 5th in Customer Service

3457 Customers rate Spectrum's Customer Service a 1.5/5, which ranks it 5th against its competitors, below Comcast.

  1. 1st
    Verizon
    3.1 / 5
  2. 2nd
    T-Mobile
    3 / 5
  3. 3rd
    AT&T
    2.6 / 5
  4. 4th
    Comcast
    2.1 / 5
  5. 5th
    Spectrum
    1.5 / 5
  6. 6th
    Frontier Communications
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Verizon63
2T-Mobile60
3AT&T52
4Comcast43
5Spectrum28
6Frontier Communications21
Overall Culture Score Comparison

Spectrum Ranks 6th in Overall Culture Score

1702 Employees rate Spectrum's Overall Culture a 60/100, which ranks it 6th against its competitors, below Verizon. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    AT&T
    82 / 100
  2. 2nd
    T-Mobile
    76 / 100
  3. 3rd
    Frontier Communications
    72 / 100
  4. 4th
    Comcast
    71 / 100
  5. 5th
    Verizon
    69 / 100
  6. 6th
    Spectrum
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1AT&T82
2T-Mobile76
3Frontier Communications72
4Comcast71
5Verizon69
6Spectrum60
eNPS Comparison

Spectrum Ranks 6th in Employee Net Promoter Score

1380 Employees rate Spectrum's Employee Net Promoter Score a -20, which ranks it 6th against its competitors, below Frontier Communications. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Spectrum to a friend?”.

  1. 1st
    AT&T
    43
  2. 2nd
    T-Mobile
    22
  3. 3rd
    Comcast
    20
  4. 4th
    Verizon
    5
  5. 5th
    Frontier Communications
    -8
  6. 6th
    Spectrum
    -20
eNPS Comparison
RankCompany eNPS
1AT&T43
2T-Mobile22
3Comcast20
4Verizon5
5Frontier Communications-8
6Spectrum-20
Gender Score Comparison

Spectrum Ranks 6th in Gender Score

155 Employees rate Spectrum's Gender Score a 63/100, which ranks it 6th against its competitors, below Verizon. The Gender Score tracks how positively women rate their experience at Spectrum.

  1. 1st
    AT&T
    83 / 100
  2. 2nd
    T-Mobile
    80 / 100
  3. 3rd
    Comcast
    72 / 100
  4. 4th
    Frontier Communications
    71 / 100
  5. 5th
    Verizon
    70 / 100
  6. 6th
    Spectrum
    63 / 100
Gender Score Comparison
RankCompany Score
1AT&T83
2T-Mobile80
3Comcast72
4Frontier Communications71
5Verizon70
6Spectrum63
Diversity Score Comparison

Spectrum Ranks 6th in Diversity Score

162 Employees rate Spectrum's Diversity Score a 61/100, which ranks it 6th against its competitors, below Verizon. The Diversity Score tracks how positively diverse employees rate their experience at Spectrum.

  1. 1st
    AT&T
    82 / 100
  2. 2nd
    T-Mobile
    79 / 100
  3. 3rd
    Frontier Communications
    74 / 100
  4. 4th
    Comcast
    71 / 100
  5. 5th
    Verizon
    70 / 100
  6. 6th
    Spectrum
    61 / 100
Diversity Score Comparison
RankCompany Score
1AT&T82
2T-Mobile79
3Frontier Communications74
4Comcast71
5Verizon70
6Spectrum61
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