Spectrum Culture | Comparably
Spectrum Claimed Company
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1702
TOTAL
RATINGS
16581

Spectrum Company Culture

Spectrum Culture

This score is derived from employee ratings & reviews
2.8/5
Spectrum's Overall Culture is rated D+

Top Rated Culture Dimensions

Spectrum CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Christopher Winfrey Spectrum's CEO
Christopher Winfrey
57 /100

Diversity at Spectrum

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Spectrum have rated Perks And Benefits, Team, and Environment as the highest categories they have scored

Women at Spectrum

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Spectrum have rated Perks And Benefits, Team, and Compensation as the highest categories they have scored

Spectrum eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

Spectrum employees are -20% more likely to recommend Spectrum as a great place to work

32%Promoters
16%Passives
52%Detractors

Working at Spectrum

Working at Spectrum is rated below average by 1702 employees, across various culture dimensions. Spectrum employees rate Perks And Benefits highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting Spectrum’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at Spectrum was rated by employees.

Overall Company Culture at Spectrum

D+

Overall Company Culture at Spectrum is rated D+

Last updated a month ago

Bottom
25%

Spectrum ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1702 Employees

View Results
0
20
40
60
80
100
Design
81
Design81
Business Dev
70
Business Dev70
Marketing
70
Marketing70
Finance
69
Finance69
Engineering
65
Engineering65
Customer Support
64
Customer Support64
IT
63
IT63
Sales
62
Sales62
Admin
61
Admin61
Operations
59
Operations59
HR
56
HR56
Communications
53
Communications53
Product
53
Product53
Customer Success
46
Customer Success46

Spectrum Employee Reviews

Out of 2222 Spectrum employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping Spectrum improve their work culture.

49%
51%
Positive Reviews49%
Constructive Feedback51%

Positive Reviews From Spectrum Employees

  • What did you like most about the interview process?
    the transparency and the speed of the interview
  • What are some of the best things about your team?
    funny, engaging, honest, and they hold me accountable
  • What is the best part about your compensation package?
    health insurance is decent comp

Constructive Feedback From Spectrum Employees

  • What's going wrong and how can it be improved?
    The cable service have constant problems, and customers recall very often.
  • What needs to change to make the company culture better?
    Some Supervisors are completely negative, and constantly complain of their duties, the "good Supervisors" their teams are full, and the last "Good Supervisor" was fired for unknown reasons, and that's why i am leaving.
  • What do your coworkers need to improve and how could you work together better?
    Coworkers complain all the time, and hardly work effectively, supervisors complain too much of their job and all they do is sit at a desk.

Spectrum Company Information

Spectrum Company Overview

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com.

Spectrum was founded in 1993 and its current CEO is Christopher Winfrey. Since its inception 33 years ago, Spectrum has grown to 95000 employees.

Spectrum Mission, Vision & Values

Spectrum Mission Statement

To integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.

Spectrum Values

  • Be an expert in your field.
  • Work with integrity and promote teamwork.
  • Earn the respect of your co-workers and the trust of our customers.
  • Pursue growth and learning.
Headquarter400 Atlantic St
Stamford, CT 06901
United States of America
Websitewww.spectrum.com
Founding Date1993
Tel1-855-707-7328
Company StatusPublic
StockCHTR
Jobsjobs.spectrum.com/
Social Sites

Spectrum Employees

Spectrum has 95000 employees. 1702 employees at Spectrum have reviewed Spectrum across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 1702 Spectrum employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Spectrum are generally satisfied with their total compensation at Spectrum, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Spectrum are generally satisfied with their team. 1702 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Spectrum are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Spectrum believe the environment at Spectrum is positive. Most Participants believe the pace of work at Spectrum is extremely fast. About 59% of the employees at Spectrum work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Spectrum are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Spectrum employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Spectrum report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Spectrum have 0 meetings
Meetings
A Day in the Life
74% of Spectrum employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Spectrum employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
72% of Spectrum employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Spectrum employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
51% of Spectrum employees call their work environment negative
Environment

Joining Spectrum - Employee Onboarding

The prevailing opinion from employees about joining Spectrum is that the company was very prepared on their first day. Spectrum employees concluded that their overall onboarding experience was positive. 69% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Spectrum KPIs and OKRs

At Spectrum 47% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Spectrum's KPIs and OKRs is essential for its success. Out of 84 Spectrum employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 47 have said yes.

AnswerPercent
Yes56%
No44%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes47%
No53%
Are the KPIs/OKRs for your department clear?

Spectrum Salaries

How much does Spectrum pay?

How much do people at Spectrum get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Spectrum is $81,556, or $39 per hour, while the estimated median salary is $197,990, or $95 per hour.

At Spectrum, the highest paid job is a Sales Engineer at $155,000 annually and the lowest is a Sales Rep at $34,000 annually. Average Spectrum salaries by department include: Operations at $63,042, Marketing at $61,408, Engineering at $117,700, and Product at $140,000. Half of Spectrum salaries are above $197,990.

829 employees at Spectrum rank their Compensation in the Top 35% of similar sized companies in the US (based on 2544 ratings) while 782 employees at Spectrum rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 842 ratings).

Salaries contributed from Spectrum employees include job titles like Lead Engineer, Sales Engineer, Project Manager- Marketing, and Inventory. Comparably data has a total of 23 salary records from Spectrum employees.

Last updated months ago.

1st Percentile
$87k
$87k1st Percentile
17th Percentile
$140k
$140k17th Percentile
33rd Percentile
$198k
$198k33rd Percentile
50th Percentile
$224k
$224k50th Percentile
67th Percentile
$240k
$240k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$275k
$275k100th Percentile
$81,556*
Average Compensation
$197,990*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Spectrum Salaries by City

Spectrum Salaries by Department

Explore Spectrum Salaries

Diversity & Inclusion at Spectrum

Diverse employees at Spectrum score the company 61/100 across various culture categories, placing Spectrum in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Spectrum across various culture dimensions.

Ranked Culture the Highest

Women 81/100
Department - Design
Men 82/100
Department - Finance
Diverse Employees 77/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 45/100
Department - Customer Success
Men 54/100
Department - Communications
Diverse Employees 53/100
Department - Product

Spectrum Perks & Benefits

We believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. From competitive compensation to tuition-free degrees and career pathing programs, you’ll have the tools and resources needed to build a long and successful career on our team.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Legal Assistance

Spectrum PTO

Spectrum's PTO and Vacation policy typically gives 15-20 days off a year with 81% of employees expected to be work free while out of office. Paid Time Off is Spectrum's 3rd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Spectrum's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time19%
Vacation Policy17%
Office Meals2%
401k Contribution55%
Childcare7%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes19%
No81%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo22%
$1500 - $2500/mo16%
$1000 -$1500/mo24%
$500 -$1000/mo18%
Less than $500/mo20%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Spectrum Careers

Spectrum Jobs

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H1B Visa

In 2019, Spectrum applied for 24 H1B visas. Of the work permits applied for, 96% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Spectrum unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Spectrum has a total of 95000 employees

24
Total Applied
  • 96% Granted (23 out of 24)
  • 0% Denied ( out of 24)
  • 4% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 24)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 24)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Spectrum Know You Want To Work There

Overview of Candidates Interested in Spectrum on Comparably

Candidates By Department

All Industries
38%
Engineering
13%
Sales
10%
Product
8%
IT
7%
Other
24%

Candidates By Location

Los Angeles
34%
New York City
7%
Austin
3%
Dallas
3%
Boulder
3%
Other
51%

Spectrum Internship Program

Whether you’re looking for an entry-level job post-graduation or to gain real-world experience with an internship, we have opportunities for students and recent grads.

During our 10-week Summer Internship Program, you’ll join one of our departments and contribute to meaningful projects to grow your skills. Named one of the Top Internship Programs by WayUp and Yello, you’ll have access to:

- Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.

- Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it’s like to work here.

- Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals.

Our Spectrum Scholars Program is an educational program eligible rising college juniors with financial need. Selected students are awarded $20,000 each, half during their junior year and half during their senior year, paired with a Spectrum mentor and can participate in our Internship Program.

Learn more about our internship program here: jobs.spectrum.com/university-and-early-career

How difficult is it to get an internship at Spectrum?

Customer Support
Very Difficult29%
Somewhat Difficult14%
Not Difficult0%
Difficult0%
Does Not Offer Internships57%
Answered by 7 Customer Support Interns

Frequently Asked Questions regarding Spectrum

What is Spectrum address?

Spectrum location is at 400 Atlantic St

Who is the CEO of Spectrum?

Spectrum CEO is Christopher Winfrey, their score by employees is 57

What are the salaries in Spectrum

The average salary for employees in Spectrum is 81556$

What is Spectrum eNPS?

The eNPS for Spectrum is -20

What is the salary for Business Analyst in Spectrum?

Business Analyst average salary in the US is 60k

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