Spectrum Employee Reviews
Out of 2222 Spectrum employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping Spectrum improve their work culture. The Marketing team, with 81% positive reviews, reports the best experience at Spectrum compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 68% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Let me ask questions. Not to you but to anyone. If I wanna ask questions to a person that is not my sup I should be able to do it without me or you getting yelled at the way Scott Niles did at a meeting once. Truly an a terrible leadership team
they need more transparency and HONEST ways of promoting from with in
Treating people as indisposible. Those who dont work supervise, those who dont supervise manage and those who dont manage direct. If they actually did work and not just jump the ladder they would understand how this works but they only care about their(selves) careers and seem to forgot or never kne
promoting people that actually are valuble istead of the people that dont deliver anything
Seriously we are adults and how insulting we received a backpack for a Christmas gift. Mine was thrown in goodwill donations dumpster when I got off work!!!!
Why do you feel undervalued and what would make you feel better about your compensation?
Expectations are unrealistic and work feels overwhelmed
If I accidentally made the commission I was supposed to make!
Review from Sales Dept
I need my money for all the accounts i opened & for all the products i sold
Diversity inclusion and equity. No disparity
lost HMO, we can buy stock recently but none is given, unable to work from home with doctors recommendation.
What do your coworkers need to improve and how could you work together better?
Coworkers complain all the time, and hardly work effectively, supervisors complain too much of their job and all they do is sit at a desk.
Everyone has to follow company policies
We are not allowed to build relationships
Nobody wants to be there. Management is always micro managing. Everyone is there for a paycheck.
Have better working conditions and safe environment do they can feel safer and be happy to be at work
What needs to change to make the company culture better?
Some Supervisors are completely negative, and constantly complain of their duties, the "good Supervisors" their teams are full, and the last "Good Supervisor" was fired for unknown reasons, and that's why i am leaving.
Troop welfare, mission accomplishment ( I'm a former U.S. Marine). If you take care of your employees, they take care of the customers, then the customers take care of the company. Some area managers don't run a tight ship, and everything done keeps making morale sink lower, which was already low.
rules are enforced on some and not others.
Let bad management go, rewards that show promise and keep the high hitters
Don't try to be so woke by pushing every political and social agenda at everyone but then forget some. Be consistant with all or dont do it at all
What would you improve about your company's interview process?
do not lie to veterans about your skills will be appreciated and used
Do not want to say.
Hire people based on what they know and not who they know
More technical questions that relate to the job
Allow the new hire to speak and not take control over the interview
Review from Communications Dept
What's going wrong and how can it be improved?
The cable service have constant problems, and customers recall very often.
Infrastructure, quality, service, customer service.
Customers base their experience on the employee and the company policies. Spectrum is overpriced and with the current economy customers cannot afford us
We hear daily complaints from our customers who unleash their anger on us.
Review from Sales Dept
High prices, not enough value, and mobile is TRASH!
What would you most like to see improved at your company?
Equal treatment of Retail Sales Consultants.
Review from Sales Dept
Recognizing people for doing a good job, and promoting them accordingly
Review from Operations Dept
The discussion of an opinion or idea when brought up to upper management as opposed to being shut down. The open door policy should be for listening
Management, company ethics, and respect employees
Employees morale
Review from Customer Support Dept