Spectrum Team Employee Reviews

funny, engaging, honest, and they hold me accountable

Review from Customer Support Dept

Introduction to new offers and deals for customers

We help each other, and our manager always makes room for growth. If you express something to him he's always quick to respond, and he definitely is fair across the board and he just wants to make everybody wins, but he also shares his court techniques when he was an agent to help you better

The people. Once you’ve found your group cherish them because you will rely on them more than you think for motivation especiall

we are all different personalities

They are knowledgeable in regards to the industry

My team always are helpful and willing to share their knowledge with others.

Review from Sales Dept

Team becomes family and we are a tight knit team.

The mix of types of people is eclectic.

They are normal average workers.

Review from IT Dept

The people I work directly with are amazing

positive attitudes and willingness to be a team

individual contributors care about soing a good job and helping their peers, good people overall

We trust each other. Everyone shares the same goals.

We learn from each other

The people I work with are all positive can do people

Review from Sales Dept

I have a solid team. My Team are reflective to feedback and will work on the areas of opportunities in order to meet monthly goals.

They each bring valuable insight on how to work with the customers on a daily basis.

There know what there doing

My team is positive and enthusiastic

Coworkers complain all the time, and hardly work effectively, supervisors complain too much of their job and all they do is sit at a desk.

Everyone has to follow company policies

We are not allowed to build relationships

Nobody wants to be there. Management is always micro managing. Everyone is there for a paycheck.

Have better working conditions and safe environment do they can feel safer and be happy to be at work

its the call center mentality

Just let us sell, excel at quota, and don't micromanage.

Better communication and take more calls collectively

Just engage more with me.

Communication within different departments and between fellow employees

Management needs to be more professional.

Spectrum is an operational disaster. The company cannot retain talent. The mandatory onsite work policy and outdated, hierarchical drive anyone with ambition out the door. Employee turnover is ramoant and adds to overhead costs. This company cannot remain competive in rhe market.

Company needs to change the culute to better attract younger and fresh talent.

Charter hires poor performers generally. There are a few that are good, but those are the exceptions.

Review from Engineering Dept

knowledge and passion for helping the customer and providing the most knowledge

My coworkers at peer level are good. It's the senior and executive levels where most issues originate and trickles down to the teams.

more headcount in leadership. They run this show on bare bones with unreasonable expectations.

Review from Operations Dept

They are snakes in the grass that will try to sell to your accounts. Think used car lot

They need to carr more about the customer's experience

Respecting eah other and being more professional