Spectrum Leadership Employee Reviews
What do you like best about the leadership team?
I don't have an opinion that is positive based off my experience
Very cooperative and timely when YOU ASK FOR HELP
Open door policy and they're always open to suggestions
friendly, easygoing knowledgeable product knowledge
always there to help us out
They understand we have lives outside of work
The leadership team members are friendly, helpful, and knowledgeable.
Review from Sales Dept
Local leaders are in touch and do what they can to help. Corporate doesn't want to hear your complaints. i.e. Winfreys base pay jumped 29.6% from 2023-2024, while most other workers only received a 2% increase. Top execs use the company as a piggy bank and Rutledge lets it happen, down with morale..
They are persuasive sometimes to a fault
Provided a one day work from home.
Their mindset, they keep a growth mindset and always say there is never perfection and opportunities for growth
They care. But its really about policy. The company does a good job trying to balance things but the reality of it is understanding that its a for profit organization and I'm expendable. Policy makes that clear.
Some seem to be helpful and willing to go the extra step
Friendly to deal with usually
The best team to work with!
that it is almost always someone who cares available
The best people around at and not at work
They make time to come out in person to let us know how the company is doing and what the future goals are.
They really try to get to know everyone by name, they're out and interact with the agents, and they field cx calls. They're an active part of the team.
Practical, fair, wants the best for each agent
What does the leadership team need to get better at?
Let me ask questions. Not to you but to anyone. If I wanna ask questions to a person that is not my sup I should be able to do it without me or you getting yelled at the way Scott Niles did at a meeting once. Truly an a terrible leadership team
they need more transparency and HONEST ways of promoting from with in
Treating people as indisposible. Those who dont work supervise, those who dont supervise manage and those who dont manage direct. If they actually did work and not just jump the ladder they would understand how this works but they only care about their(selves) careers and seem to forgot or never kne
promoting people that actually are valuble istead of the people that dont deliver anything
Seriously we are adults and how insulting we received a backpack for a Christmas gift. Mine was thrown in goodwill donations dumpster when I got off work!!!!
Communication, coaching, incentives. They think giving "jeans" day is the best reward for employees... yeah the most uncomfortable form of pants ok. Oh and chridtmas cookies left over in spring. No appreciation
Training, being committed to keeping employees - LONG TERM.
Everything and share wealth with us .
Advocating for employee benefits and being proactive about discussing goals
stop making so many changes
Have experience from the bottom up to know what us employees go through and gain more knowledge than we have. Also genuinely care about employees work happiness.
Honesty and Transparency. The Leadership needs to be retrained
Review from Sales Dept
The business serves the client; not the other way around. Clients have an increasing options for connectivity. Cable/telecom isnt a monopoly anymore. This comoany needs a complete overhaul. Outsiurce all business operations to a firm that understands how to scale and run a Fortune 100 comoany.
leadership dont know what is happining at the company or in tech ops department all they see its reports and numbers .......
Review from Operations Dept
Listen to their employees and stop lying to them and treat them with respect not demeaning them with names
Care a little about employees
Retaining talent and giving annual compensations more than 3%
Needs to quit inventing pointless red tape that makes it impossible to do any productive work.
The executive leadership should encourage a culture which supports growth and positive reinforcement.
The hire experts who know their jobs better than they do. Mgmt is there to help their experts, not the other way around so that the Mgmt gets their bonus.
Review from Engineering Dept