Spirit Airlines Competitors | Comparably
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Spirit Airlines Claimed Company
Spirit Airlines is an American ultra-low-cost carrier headquartered in Miramar, Florida. We’re among the fastest growing airlines and we don’t plan to stop. read more
EMPLOYEE
PARTICIPANTS
318
TOTAL
RATINGS
1793
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Spirit Airlines Competitors

Spirit Airlines competitors include Virgin America, Alaska Air Group, United Airlines, AirHelp and Frontier Airlines. Spirit Airlines ranks 2nd in CEO Score on Comparably vs its competitors. See below how Spirit Airlines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
3rd
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Spirit Airlines Culture vs Competitors:

Spirit Airlines Competitors
RankCompanyScore
1Virgin America73
2Spirit Airlines71
3Alaska Air Group70
4United Airlines66
5AirHelp53
6Frontier Airlines50

Spirit Airlines Competitors at a Glance

CEO Ratings Comparison

Spirit Airlines' CEO Score Ranks 2nd

213 Employees at Spirit Airlines rate Ted Christie a 75 out of 100, which ranks them 2nd below Alaska Air Group's CEO,Bradley Tilden. Last rating was a month ago.

  1. 1st
    Bradley Tilden Alaska Air Group's CEO
    Bradley Tilden
    Alaska Air Group
    79
    out of 100

    65 Employees at Alaska Air Group rate Bradley Tilden a 79 out of 100, which ranks them 1st out of Spirit Airlines' competitors. Last rating was months ago.

  2. 2nd
    Ted Christie Spirit Airlines' CEO
    Ted Christie
    Spirit Airlines
    75
    out of 100
  3. 3rd
    Scott Kirby United Airlines' CEO
    Scott Kirby
    United Airlines
    68
    out of 100

    430 Employees at United Airlines rate Scott Kirby a 68 out of 100, which ranks them 3rd out of Spirit Airlines' competitors. Last rating was a month ago.

  4. 4th
    Ben Minicucci Virgin America's CEO
    Ben Minicucci
    Virgin America
    67
    out of 100

    6 Employees at Virgin America rate Ben Minicucci a 67 out of 100, which ranks them 4th out of Spirit Airlines' competitors. Last rating was months ago.

  5. 5th
    Tomasz Pawliszyn AirHelp's CEO
    Tomasz Pawliszyn
    AirHelp
    57
    out of 100

    6 Employees at AirHelp rate Tomasz Pawliszyn a 57 out of 100, which ranks them 5th out of Spirit Airlines' competitors. Last rating was months ago.

  6. 6th
    Barry Biffle Frontier Airlines' CEO
    Barry Biffle
    Frontier Airlines
    44
    out of 100

    128 Employees at Frontier Airlines rate Barry Biffle a 44 out of 100, which ranks them 6th out of Spirit Airlines' competitors. Last rating was 7 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Bradley TildenAlaska Air Group79
2Ted ChristieSpirit Airlines75
3Scott KirbyUnited Airlines68
4Ben MinicucciVirgin America67
5Tomasz PawliszynAirHelp57
6Barry BiffleFrontier Airlines44
Product Quality Score Comparison

Spirit Airlines Ranks 5th in Product Quality Score

808 Customers rate Spirit Airlines' Product Quality Score a 1.7/5, which ranks it 5th against its competitors, below United Airlines.

  1. 1st
    AirHelp
    4.5 / 5
  2. 2nd
    Alaska Air Group
    4 / 5
  3. 3rd
    Virgin America
    3.2 / 5
  4. 4th
    United Airlines
    3.2 / 5
  5. 5th
    Spirit Airlines
    1.7 / 5
  6. 6th
    Frontier Airlines
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1AirHelp90
2Alaska Air Group80
3Virgin America65
4United Airlines64
5Spirit Airlines34
6Frontier Airlines31
NPS Comparison

Spirit Airlines Ranks 5th in Net Promoter Score

928 Customers rate Spirit Airlines' Net Promoter Score a -54, which ranks it 5th against its competitors, below AirHelp. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Spirit Airlines to a friend?”.

  1. 1st
    Alaska Air Group
    35
  2. 2nd
    Virgin America
    28
  3. 3rd
    United Airlines
    4
  4. 4th
    AirHelp
    0
  5. 5th
    Spirit Airlines
    -54
  6. 6th
    Frontier Airlines
    -63
NPS Comparison
RankCompany Score
1Alaska Air Group35
2Virgin America28
3United Airlines4
4AirHelp0
5Spirit Airlines-54
6Frontier Airlines-63
Pricing Score Comparison

Spirit Airlines Ranks 5th in Pricing Score

769 Customers rate Spirit Airlines' Pricing Score a 1.9/5, which ranks it 5th against its competitors, below Virgin America.

  1. 1st
    AirHelp
    3.7 / 5
  2. 2nd
    Alaska Air Group
    3.7 / 5
  3. 3rd
    United Airlines
    3.1 / 5
  4. 4th
    Virgin America
    3.1 / 5
  5. 5th
    Spirit Airlines
    1.9 / 5
  6. 6th
    Frontier Airlines
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1AirHelp75
2Alaska Air Group74
3United Airlines62
4Virgin America62
5Spirit Airlines39
6Frontier Airlines34
Customer Service Comparison

Spirit Airlines Ranks 5th in Customer Service

753 Customers rate Spirit Airlines' Customer Service a 1.7/5, which ranks it 5th against its competitors, below United Airlines.

  1. 1st
    AirHelp
    5 / 5
  2. 2nd
    Alaska Air Group
    4 / 5
  3. 3rd
    Virgin America
    3.5 / 5
  4. 4th
    United Airlines
    3.1 / 5
  5. 5th
    Spirit Airlines
    1.7 / 5
  6. 6th
    Frontier Airlines
    1.5 / 5
Customer Service Comparison
RankCompany Score
1AirHelp100
2Alaska Air Group81
3Virgin America70
4United Airlines62
5Spirit Airlines34
6Frontier Airlines30
Overall Culture Score Comparison

Spirit Airlines Ranks 2nd in Overall Culture Score

318 Employees rate Spirit Airlines' Overall Culture a 71/100, which ranks it 2nd against its competitors, below Virgin America. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Virgin America
    73 / 100
  2. 2nd
    Spirit Airlines
    71 / 100
  3. 3rd
    Alaska Air Group
    70 / 100
  4. 4th
    United Airlines
    66 / 100
  5. 5th
    AirHelp
    53 / 100
  6. 6th
    Frontier Airlines
    50 / 100
Overall Culture Score Comparison
RankCompany Score
1Virgin America73
2Spirit Airlines71
3Alaska Air Group70
4United Airlines66
5AirHelp53
6Frontier Airlines50
eNPS Comparison

Spirit Airlines Ranks 3rd in Employee Net Promoter Score

231 Employees rate Spirit Airlines' Employee Net Promoter Score a 24, which ranks it 3rd against its competitors, below Alaska Air Group. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Spirit Airlines to a friend?”.

  1. 1st
    Virgin America
    34
  2. 2nd
    Alaska Air Group
    33
  3. 3rd
    Spirit Airlines
    24
  4. 4th
    United Airlines
    8
  5. 5th
    Frontier Airlines
    -47
  6. 6th
    AirHelp
    -51
eNPS Comparison
RankCompany eNPS
1Virgin America34
2Alaska Air Group33
3Spirit Airlines24
4United Airlines8
5Frontier Airlines-47
6AirHelp-51
Gender Score Comparison

Spirit Airlines Ranks 4th in Gender Score

14 Employees rate Spirit Airlines' Gender Score a 58/100, which ranks it 4th against its competitors, below United Airlines. The Gender Score tracks how positively women rate their experience at Spirit Airlines.

  1. 1st
    Alaska Air Group
    73 / 100
  2. 2nd
    Virgin America
    73 / 100
  3. 3rd
    United Airlines
    65 / 100
  4. 4th
    Spirit Airlines
    58 / 100
  5. 5th
    Frontier Airlines
    41 / 100
Gender Score Comparison
RankCompany Score
1Alaska Air Group73
2Virgin America73
3United Airlines65
4Spirit Airlines58
5Frontier Airlines41
Diversity Score Comparison

Spirit Airlines Ranks 3rd in Diversity Score

15 Employees rate Spirit Airlines' Diversity Score a 62/100, which ranks it 3rd against its competitors, below United Airlines. The Diversity Score tracks how positively diverse employees rate their experience at Spirit Airlines.

  1. 1st
    Alaska Air Group
    75 / 100
  2. 2nd
    United Airlines
    63 / 100
  3. 3rd
    Spirit Airlines
    62 / 100
  4. 4th
    Frontier Airlines
    46 / 100
Diversity Score Comparison
RankCompany Score
1Alaska Air Group75
2United Airlines63
3Spirit Airlines62
4Frontier Airlines46
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