Spirit Airlines Employee Reviews
Out of 260 Spirit Airlines employee reviews, 48% were positive. The remaining 52% were constructive reviews with the goal of helping Spirit Airlines improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Spirit Airlines compared to all other departments at the company. The Operations team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The communication from top to bottom is very frequent and precise. Very inclusive on all aspects of the company
They focus on creating a warm working environment and we are excited to contribute to the bottom line by providing great customer satisfaction.
Good job Always and always
We all work together and very efficiently
The communication and the integrity leadership team members carry for one another!
What does the leadership team need to get better at?
Comminication and consistency when dealing with brand new hires that dobt know what they are doing
Review from Operations Dept
People should comes first and compromise should be a foundation
Training , communication , being professional,
Horrible. Leaders are constantly trying to save their job
Everything ..they constantly drop the ball.
Review from Customer Success Dept
What is the best part about your compensation package?
6% 401K match is generous
All of it is amazing!
Free accomodation and low base fare
The flight benefits are amazing.
We Join jetblue next year
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
It is industry standard to not be paid for boarding so I can't solely get down on Spirit about that but it is pretty absurd that flight attendants are not being paid for 20% or more of their time at work
Ye, the compensation was way below average
Yearly bonus and better salary
Yes. The company is extrenely profitable.
Hours need to be tracked and paid appropriately. Every pay day is a challenge if you know how we should be paid and how to audit your hours.
What are some of the best things about your team?
We're happy and want to be there
The company keeps all it's employees informed and up to date.
For the most part everyone gets along and helps each other out!
Everyone is always ready for work
Review from Customer Success Dept
every day is a fun day
What do your coworkers need to improve and how could you work together better?
Currebtly everyone says Be Firm with the oassengers, which really means be rude and dismissive to anyones situation
Review from Operations Dept
Train and communication , get off their phones at the counters
Real communication and positive feedback.
There mangers trainimg them and reapectful
What is most positive about the culture and environment at your company?
We can contribute ideas, we are recognized and even celebrated.
So far i have seen very little positive points in my day. I am on the job training i bave had two days with NO BREAK NO LINCH BREAK!! Ive worjed 8.5 hours with no stop!
Review from Operations Dept
Like the enoloyees and interwctive with guests
everybody matters and their input is welcome
our culture is encouraging and fun
Review from Customer Success Dept
What needs to change to make the company culture better?
The mangers attutitd and more
To not make the profit there main focus..and take better care of the customers.
Review from Customer Success Dept
What did you like most about the interview process?
The variety of experiences as we "traveled" to every room for a different reason. Some was informational, some was interviewing.
Everyone had a positive attitude
Review from Customer Success Dept
it was a great space to meet other potential employees
Went to me no different from my previous ones.
How you are allowed to totally be yourself while expressing why you are good for the position. Releases the tension.
Review from Customer Success Dept
What would you improve about your company's interview process?
Communication on what tbe next step is in the orocess
Review from Operations Dept
Everything and the mangers who work at spirit
What makes you most happy at work?
Making the customers happy and want to return.
Being valued for my professionalism and ideas.
Having a good day with a sense of accomplishment!
Having a reliable team that understands mutual struggle.
Review from Customer Support Dept
Being on the airplane and talking to all kinds of people.
What's going wrong and how can it be improved?
Unexpected charges, delayed flights , no accommodations
Everything amd hope nothing saves this company
The company as a whole never really reward the positive things we do every single day to turn the negative outlook around and represent the company in a better light . All we hear about (get a warning ) or written up..When something negative happens.
Review from Customer Success Dept
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What would you most like to see improved at your company?
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