Steak n Shake Outlook Employee Reviews | Comparably
Steak n Shake owns and operates restaurants. read more
EMPLOYEE
PARTICIPANTS
388
TOTAL
RATINGS
4223

Steak n Shake Outlook Employee Reviews

What makes you most happy at work?

Being able to provide for my family

To see my regular customers and the smiles when they see me

Review from Sales Dept

My coworker thats my friend

Our people here at this store

Coming to work, making sure that we can put a smile on everyone everyone faces they come through our steak 'n Shake

I love this job i like all the people that work here

Review from Product Dept

Getting to see and interact with my coworkers

To see my coworkers smiling faces and seeing all of our regulars

Having the team and the customers happy

Teamwork and communication and the will to always help team members out no matter what position you hold

The people i work with and the customers

Review from Customer Success Dept

Our Customers. Making people happy.

Customers, people still coming out and sitting down in the store talking and having a good time.

Being able to work with others and give good customer satisfaction

Review from Customer Success Dept

My coworkers and shift mangers

Review from Sales Dept

Coming to work to Make money

Review from Sales Dept

moving at a fast pace

Review from Sales Dept

The customers and some of my coworkers

Review from Sales Dept

Just being able to get free food sometimes and the drinks

Review from Sales Dept

The happiness the guest's display

What's going wrong and how can it be improved?

Fix your buildings, stop wasting money only unnecessary technology, treat people with basic human respect.

Review from Operations Dept

Look at the Google reviews for the Port Charlotte, FL Steak 'n Shake. If you sort the reviews by "most recent" you will see for yourself.

Review from Sales Dept

The customers get treated horribly depending on who's working. But with me all customers ask if I'm always that happy

Review from Operations Dept

Mainly the sensitive employees. Becomes an issue when trying to improve the way things are done.

Review from Customer Success Dept

Management and workers don't put customers 1st

Review from Sales Dept

The company needs to focus on fixing the things that drive the top line sales down and to focus on fixing their high employee and management turnover numbers. Retaining your staff is a lot less expensive.

burger tap shake cheese pickels

Franchise Owner's should be more transparent and not get to pick and choose who you want to work in your store based on the language or demographic region were some one comes from

Management mostly. Stores are old/falling apart and corporate does not fix things when they break. The company needs to rehire everyone tbh.

The owner/manager is doing things hes not supposed to

NO good plan from the CEO.

They need to Raise Prices (as well as the Quality along with it), Hire More People and pay them better so they will stick around for more than a few months

A new CEO and leadership team.

Review from Operations Dept

Honestly a new management team

Review from Operations Dept

The computer system is dated and slow. The computers need to be faster and I think the entire layout of everything should be less complicated and simpler. I also hate that the cashier has little control over the register functions. It's pretty much the managers job to make every little edit or void.

Review from Customer Support Dept

Work itself people knowing the job

Review from Operations Dept

Everything, and by removing current management and getting better

Better pay would be a plus and having enough employees working at our peak times

Review from Sales Dept

The management is terrible and they need to do better with the hiring process

Review from Sales Dept

They don’t care about the employees or customers. Only money. We are all dollar

What do you like best about your company?

I love Steak And Shake . I love working for a brand that makes me feel comfortable and at home. I do my job regardless of the way people make me feel.

Review from Customer Success Dept

What would you most like to see improved at your company?

There aren't any Outlook reviews of Steak n Shake yet.
Be the first to contribute a review.

Review Sentiment at Steak n Shake

51
51%
49
49%

About Steak n Shake's Outlook

F
45/100

Where This Score Ranks Steak n Shake's Outlook

BOTTOM
5%

In the Bottom 5% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Indianapolis, IN

5th

5th place versus 5 competitors rated on Comparably

Steak n Shake's Outlook is scored a F by 732 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Steak n Shake's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Steak n Shake's weaker culture attributes amongst employees. Use the filters below to understand Steak n Shake employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Tenure - 5 to 10 Years
    +51%
  • Experience - 6 to 10 Years
    +11%
  • Department - Sales
    +8%

Rate Outlook the Lowest

  • Department - Customer Success
    -13%
  • Experience - Over 10 Years
    -10%
  • Tenure - Less than 1 Year
    -6%

How Steak n Shake's Outlook Score is Calculated

FILTER RATINGS BY

Results from 376 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

45
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic9%
Good23%
Neutral39%
Bad14%
Terrible15%
How do your customers perceive your company?
AnswerPercent
Yes36%
No64%
Are you typically excited about going to work each day?
×
Rate your company