Steak n Shake Employee Reviews
Out of 409 Steak n Shake employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Steak n Shake improve their work culture. The Product team, with 69% positive reviews, reports the best experience at Steak n Shake compared to all other departments at the company. The Operations team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Hiring the right staff to run the store and appreciate the employees instead of talkin about us behind our backs and be littling them
Review from Sales Dept
Communication, organization, respect, equality, and dedication
People skills, and conducting themselves in a professional manner.
The whole SLT plays CYA and manages up to the CEO with a completely different version of the day to day. The brand will be gone in ten years if not sold to someone else.
Review from Operations Dept
Honesty, hiring-candidate selection, scheduling, communication, integrity, presence when needed, training, overall leadership/management, payroll management, staffing, business development, dictation and largely accountability. Comfort and pride is placed higher than the perfomance of the company.
Why do you feel undervalued and what would make you feel better about your compensation?
Im a hard worker and for them to reduce my days to 1 day a week is bery disappointing
Given the franchise nature of the corporation I don't believe this will have any impact, and will continue to seek employment elsewhere.
Benefits and a way to get ahold of people that you need to talk to
More hours to start. Any employee shouldn't have to beg for hours while his favorites get them all.
Review from Sales Dept
I get paid 13/hr with continuously increasing job responsibilities, random schedule changes with no communication, being lied to about wages as well as job placement when i was moved out of an affiliate company(port 17) to assist with a short staffing issue then permanently stuck there. (Plus more)
What do your coworkers need to improve and how could you work together better?
They need to stand up and say something about how they are getting treated
There training they always say ok then they do exactly what I tell them not to do
The coworkers aren't necessarily a problem but they just need to be trained better instead if barely at all.
Work together more, everyone do what they're supposed to
Review from Sales Dept
burger pickles tap shake cheese
What needs to change to make the company culture better?
management needs replaced .and better pay
Review from Product Dept
Biglari needs to sell, or hire and Ops person to lead the company, and clean house with most of the SLT.
Review from Operations Dept
The owner and his ways and most importantly his attitude
Review from Sales Dept
The team leaders need to be more sensitive about what employees are dealing with and going through and knowledgeable during scheduling. And should be always looking for ways to inspire and uplift their employees. Happy birthday congratulations for graduating etc
Training and communication and all employee's should know every station
What would you improve about your company's interview process?
More detail about what company wants and what the company will give to employee
It was very brief I wouldn't even say it was an interview
Review from Sales Dept
Have an actual interview rather than hiring any bum off the streets.
Review from Customer Success Dept
Nothing just the managers period
They’d hire better employees and not just a
Review from Sales Dept
What's going wrong and how can it be improved?
Fix your buildings, stop wasting money only unnecessary technology, treat people with basic human respect.
Review from Operations Dept
Look at the Google reviews for the Port Charlotte, FL Steak 'n Shake. If you sort the reviews by "most recent" you will see for yourself.
Review from Sales Dept
The customers get treated horribly depending on who's working. But with me all customers ask if I'm always that happy
Review from Operations Dept
Mainly the sensitive employees. Becomes an issue when trying to improve the way things are done.
Review from Customer Success Dept
Management and workers don't put customers 1st
Review from Sales Dept
What would you most like to see improved at your company?
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