-31
eNPS Score
Q&A With Surescripts Employees
People You'll Love: It's no secret that people can make or break your job satisfaction. Here, you'll meet genuinely awesome people from all over the place. Many different personalities, backgrounds and talents create a work culture that encourages you to be yourself, share your ideas, work your way and feel like you belong. More Than Just a Paycheck: Surescripts pays well and has a competitive range of benefits like health insurance, 401K, a corporate bonus program, and paid time away from work. Plus, from interesting workshops to fun and creative get-togethers, we have lots of ways to grow, learn, take care of yourself and build community. Leadership Skills that Count: When it comes to professional growth and training, Surescripts has your back. Our learning and development platform, True U, focuses on leadership and other soft skills. With three different learning formats, we’ve got offerings that fit your individual needs.
How employees describe working at Surescripts
Base salary is just right
Turnaround time is terrible. Unreadable documents. Creates more work than it is worth.
Very positive environment, super nice people.
Intense, impactful, educational, fun, dynamic
Interesting work, intelligent people. Ability to keep learning and growing. Important purpose in healthcare.
Q&A With Surescripts Employees
IDX: 0 TOT: 95
What's the pay like for Engineering roles at Surescripts?
okay, you will be beaten daily on better complete this or no bonus
okay, but on a per hour basis low
good, competitive
What's one thing you wish you'd known before joining Surescripts?
how heavy the politics are
the culture and management type
highly political; you could never row hard enough
What's the vibe like in the Engineering dept at Surescripts? How many hours are you working?
12 to 18 per day 6 to 7 days a week
50-60 ish
60 to 80 per week, consistently
How does Surescripts measure success and growth in the Engineering department?
by an arbitrary set of goals. Your best strategy is to make sure you just reach the goal. If you don't meet the goal then you didn't work hard enough. If you meet and exceed the goal then you were sandbagging and the goal should have been harder.
Did you make any errors or fail to meet any objectives you were committed to?
Did they accomplish more this year than last year, agile velocity
How's the leadership on the Engineering team at Surescripts?
poor, leads by threat
Could use major improvements. Very much focused on CEO (a major micromanager) and edicts come down. Feedback is NOT welcome and will get you in trouble.
There is no leadership; there are authoritarians
Does Surescripts drug test or do a background check?
yes
they have a right to do a drug test. as far as I know they do not. They do do a background check
yes
What's the work from home policy like at Surescripts?
forget about it
It won't help your job progress. They don't want you to
Forget about it. It is hard to micromanage if you are not in the office
Who did you meet with during your interview? And how long did it take to hear back from Surescripts?
3 weeks
1 week then 3 to 4 weeks to do background checks etc
2 hours 2 weeks plus 3 weeks of processing
What should I wear for an interview at Surescripts?
suit
nice clothes, professional
standard coat and tie, business formal
What's the company culture like at Surescripts?
poor, lot of politics, backstabbing
Managers are CYA so they blame the people who report to them. Cross group/team cooperation is "challenging" because of different incentives and priorities. All tasks are A1+++ top priority and due yesterday.(frequent threats of do it now or no bonus)
Top down, shut up and row harder
What's the office layout like at Surescripts?
small cubes
small cubes
very small cubes
What do people at Surescripts think about the CEO? What do they do well and what can they improve?
he is a poser. Follows the latest fad, taskmaster and micromanager. They cannot management is entrenched
pay is fine. work life balance is heavily skewed to work only. lots of blamestorming
Micromanager. Needs to approve almost everything personally.
If you could make changes, how would you improve the culture at Surescripts?
sack management. They really don't want to hear feedback and if there is any negative feedback then you are bullied.
less top down command structure. listen to those who do the work
get better management. Incentives are very skewed
What benefits does Surescripts provide?
standard
High Deductible health plan with some contribution to HSA, Or lower deductible but much more expensive. life insurance, dental, disability, some vacation. pretty standard not exceptional
standard medical (expensive), life, 401k 3% match, bonus vision, dental, PTO (which is hard to take must get management approval)
What do you wish you knew before starting at Surescripts?
Top Employee Response
They don’t do cross functional teams well.
keep your head down and row hard
The lack of diversity.
How innovative is Surescripts?
about 7 to 8 years behind the curve
about 5 years behind the curve
medium, usually about 8 years behind
What kind of interview questions do they ask when hiring someone in the Engineering department at Surescripts?
standard technical stuff
it has been awhile
not on the interviewing team
How does Surescripts handle HR issues?
Top Employee Response
Don't go to HR. HR is not there for the employee; they are their to protect the company from any dissent
not ethically, HR is NOT there for you. HR is there to protect the company. Any issues bought to HR will likely lead to them getting rid of you, seen that happen with co-workers
Do their best to protect the company not the employee
What's the internship program like at Surescripts?
Okay, pretty good. interns get to do new things; most engineers don't
good, better than the employees
Pretty good, they get to do things the engineers don't
How flexible is your work schedule at Surescripts?
you are always working, so not very
When you are working the majority of the hours in the week there isn't much flexibility
As long as you put in your 10+ hours per day in the office no problem
What are the team outings like at Surescripts?
landmines
okay, standard things nothing special
it depends on the team
What's the Engineering team like at Surescripts?
good but working across teams is challenging due to different incentives up the hierarchy
teams are good
good engineers; micro managers
How's the vacation policy at Surescripts?
standard
it varies, the wrench is the approval process
okay about a day + per month
How's the work life balance at Surescripts?
none, there is nothing but Surescripts
work only;
row harder. there is life outside of Surescripts?
What's the office vibe like at Surescripts?
heads down
okay
co-workers good. It is a command structure. You are told what to do and how and you have the illusion of input
Curious about what work's like at Surescripts?
Anonymously Ask Surescripts Employees Any Question
Should I work at Surescripts?
27% of Surescripts employees would encourage their friends to become coworkers, whereas 15% are neutral and 58% would not recommend working at Surescripts to their friends.
| 27% | Promoters |
|---|---|
| 15% | Passive |
| 58% | Detractors |
