Sutherland Global Services CS Rep Salaries in Rochester, NY | Comparably
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
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Sutherland Global Services CS Rep Salaries in Rochester, NY

The average Sutherland Global Services CS Rep in Rochester, NY earns an estimated $48,917 annually, which includes an estimated base salary of $44,747 with a $4,170 bonus. Sutherland Global Services' CS Rep compensation is $2,872 less than the US average for a CS Rep. CS Rep salaries at Sutherland Global Services in Rochester, NY can range from $25,000 - $105,000.

In Rochester, NY, The Customer Support Department at Sutherland Global Services earns $8,336 more on average than the Admin Department.

Last updated 2 months ago.

$13k
$23k
$32k
$41k
$12.04M
$48,917
Average Compensation
$44,747
avg. base
$4,170
avg. bonus

CS Rep Salaries at Sutherland Global Services

In Rochester, NY, CS Reps earn $2,135 more than CS Reps, and $40,953 less than Customer Service Managers.

Customer Service Manager
$90k*
CS Rep
$47k*
Technical Support
$40k*
* estimated salary

Compensation at Sutherland Global Services by Department

In Rochester, NY, The Customer Support Department averages $8,336 more than the Admin Department, and $23,819 less than the Finance Department

Finance
$91,000 Avg. total comp.
+$24k
Customer Support
$67,181 Avg. total comp.
Admin
$58,845 Avg. total comp.
-$8k

CS Rep Compensation by Gender (All Companies)

The average female CS Rep at companies similar size to Sutherland Global Services reported making $42,803, while the average male CS Rep at similar sized companies reported making $51,559.

CS Rep Compensation by Ethnicity (All Companies)

The average Native American CS Rep at companies similar size to Sutherland Global Services reported making $68,667, while the average African American/Black CS Rep at similar sized companies reported making $38,012.

How CS Reps at Sutherland Global Services Rate Their Compensation

The majority of CS Reps at Sutherland Global Services believe they're not compensated fairly. 37% of CS Reps at Sutherland Global Services say they receive annual bonuses, and the majority (52%) are satisfied with their benefits. See more compensation ratings at Sutherland Global Services

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