Sutherland Global Services Compensation Employee Reviews | Comparably
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
2766
HR or Marketing? Claim Your Free Employer Account

Sutherland Global Services Compensation Employee Reviews

What is the best part about your compensation package?

My medial aid is the best part.

We recieve bonuses for our performance and commission for all sells.

Start next to immediately from start

Paid training. Medical insurance good atmosphere

The incentive package is really awesome

Healthcare benefits is absolutely great.

Review from Customer Support Dept

Travelling allowance and more.salary is paid by the company on time

I don’t even know. They say my benefits become active is the day the let me go so I never got to use my benefi

On time salary credited. Salary cycle is good

Ability to earn bonuses for performance

The best part about my compensation package is an ability to earn additional compensation based upon my own contributions and the company's contributions at large.

Incentives are the best and security concerns its way far the best ever

Monthly salary is faire as long as you fight for it

Review from IT Dept

Compensation package is good, only criticism is there is no 401K matching

Review from IT Dept

The salary credit date and time

Incentives and many employee engagement activities

Salary in sutherland is as per market standards

The bonus check always a great deal

Review from Customer Support Dept

The health coverage is very good

Review from Operations Dept

Hotline and free Direct TV

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Better healthcare costs for teams in comparison to the competition

I think that in a company as large as Sutherland where employees are its raw material to provide an excellent outsourcing service, it could value its employees even more, a salary leveling to match the other bpo would significantly reduce attrition levels and generate more loyalty and stability

The amount of work that they require it does not amount to the compensation very horrible

Overwork and underpaid. This company overloads you with so many works.

Review from Customer Support Dept

As per the work we dont have correct pay.

Very big work load a lot of matrices designed to make sure no one gets there. When compared to people who do the same job we are ver well underpaid.

Review from Operations Dept

Higher wage compensation for our work

We should have 401K Matching. This is the only firm I've ever worked for or interviewed with that doesn't have it.

I would like people to be themselves and express freely

Pathetic, wrost, nightmare, never join

$13 is not even minimum wage, I do not know how they get away paying people so low.

Review from Customer Support Dept

there is no any good value in management team in Malaysia

loyalty professional , compasation caring

Review from Customer Support Dept

My salary should really be higher, I mean I work with German and in a technical support team.

Review from Customer Support Dept

They need to give us pension plans. They need to help us with housing, better health coverage and so on. Also, I believe the base pay should be higher.

Review from Customer Support Dept

Better pay and benefits for the work performed

Review from Customer Support Dept

Pay on time for the salary

Review from Operations Dept

Higher pay better benefits. Better training

Review from IT Dept

The raises have been only 10 cents per year.

Review from Customer Support Dept

We are paid far less than our parent/ client companies for the same work and less benefits.

Review from Customer Support Dept

Review Sentiment at Sutherland Global Services

72
72%
28
28%

About Sutherland Global Services' Compensation

C-
56/100

Where This Score Ranks Sutherland Global Services' Compensation

BOTTOM
30%

In the Bottom 30% of 1310 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

3rd

3rd place versus 5 competitors rated on Comparably

134 employees at Sutherland Global Services score their wages and compensation a C- on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 50% say Yes. The Marketing department is the most satisfied with their compensation, ranking it 70/100, a full 30 pts above the HR department. If you want detailed data about Sutherland Global Services' wages, see the <a href="https://www.comparably.com/companies/sutherland-global-services/salaries">wage breakdown by department, job titles, locations, and more.</a>

Rate Compensation the Highest

  • Department - Marketing
    +14%
  • Department - Sales
    +14%
  • Ethnicity - African American/Black
    +14%

Rate Compensation the Lowest

  • Experience - Entry Level
    -33%
  • Ethnicity - Other
    -23%
  • Experience - 6 to 10 Years
    -23%

How Sutherland Global Services' Compensation Score is Calculated

FILTER RATINGS BY

Results from 134 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes50%
No50%
Do you believe you're paid fairly?
AnswerPercent
Yes52%
No48%
Are you satisfied with your Benefits?
AnswerPercent
Yes37%
No63%
Does your company give annual bonuses?
AnswerPercent
Every 6 months or less0%
Every year72%
Every 2 years14%
Every 3 years or more0%
Never14%
How often do you get a raise?
×
Rate your company