Sutherland Global Services Leadership Employee Reviews
What do you like best about the leadership team?
Collaboration with the National and global community
The engage with everyone and make us feel heard.
My leadership team is awesome! I've been insurance sales for 3 years and my leadership team provide all learnings and coachings necessary to be very successful in sales.
Care about you, strive to see you get the job done with all the tools you need to be successful
Nice team nice leader and manager
Entreprenurial spirit, always looking to exceed set goals.
They're are very supportive in nature
They always come up with new and beneficial ideas
Hire and develop the best.
Review from Customer Support Dept
My team is very co-operative and friendly
Loving caring and supporting .Nice team work
Succesfull team andworking properly inthe current market
Review from Marketing Dept
the best part is they understand the problem and guide other members to perform well. they will never let you down
Innovative and always ready to provide opportunities.
Very friendly manager. But accounts managers are the worst and don't appreciate enough for the work we do.
Review from Operations Dept
I like the new leaders that have joined - they give me confidence in the future
Empathetic, Fiercely competitive, focused on results
Review from Operations Dept
Very engaged and wants you to succeed
A very closely knitted leadership team with a focus on culture, growing the business and leading across the industry.
My TL and Trainer is Very dynamic more enthusiastic creates a leader within each individuality
What does the leadership team need to get better at?
Hearing people out, caring and invest in people
Review from Operations Dept
The leadership only focuses on the people they like. If they do not like you, you will not be promoted.
Review from Customer Support Dept
Helping with getting sales instead of making people feel Like they are stupid or incompetent of doing a job
Respect the employees and look after their needs and pay more ,.
Less emphasis on sales with technical employees
Pathetic, nobody knows their job specially leaders. Just waste of time and energy at Chennai site. Wrost of all!
Everything! Get managers that are actually in the US and can speak English fluently.
Review from Customer Support Dept
when it comes to your commission they will comes up with ways to take it back without an explanation
Review from Customer Support Dept
yes, they have to reform completely as management on a lower levels
Review from Customer Support Dept
Training at home employees could be better. There is no real or formal training except computer modules and listening to others take calls. The system is difficult to navigate.
Review from Customer Support Dept
Learning how to do the job. The managers expected the employees to train themselves.
Knowing the skill level of the employees
The switch management several times per year, each requiring the opposite of what the previous asks. With this scenario, you are never able to get a good rating.
Review from Customer Support Dept
Our company needs to be more employee focused. Happy employees make a successful business grow.
Review from Customer Support Dept
EVERYTHING. There's no communication, lip service is given to integrity but leadership doesn't practice what they preach
Review from Customer Support Dept
