Sutherland Global Services Team Employee Reviews | Comparably
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
2766
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Sutherland Global Services Team Employee Reviews

What are some of the best things about your team?

The are the best people if have worked with.

We work together. We help where we are needed.

Everyone gets a say, all work together to achieve same goal.

Excited , ever challenegjng and collabrative

Collaboration and eagerness to work.

Slow , but good … just the management is bad , that’s why many employees

Many people wanting to get ahead

Hard working initiative teamwork practices

we cooperated with each other due to the lack of reliable support from some trainers and staff in charge of providing support

Review from Operations Dept

They are easy to get along with

They are very personable and engaged

Hard working,active,friendly, co-operative, passionate to their work

Learning new techniques to handle calla

At any time I can ask the support, they will provide the right direction at the right time

they deliver when needed, especially when client critical

Its ok as they cooperate sometimes.

Good people, hard working and will be ver happy if the company compensate them better.

Review from Operations Dept

hardworking, proactive, loyal and caring

Review from Operations Dept

Trust and team work and focus on getting stuff done

Collaboration with each other, openess and idea sharing

What do your coworkers need to improve and how could you work together better?

Managment should care and listen, they also should deal with respect

Review from Operations Dept

Communicate, and pay attention to the emails

Review from Operations Dept

The QA process is just horrible

Make sure they have people-culture.

Review from Customer Support Dept

Know what they are doing for the job

The caliber of employees that are hired seem to have the education of a 1st grader.

Review from Customer Support Dept

No initiative in terms of training to staff.

Need more dedication and commitment

Review from Operations Dept

There is no job knowledge at the top, and employees were expected to train themselves at the Tulsa location.

Infighting and unhealthy competition doesn't foster cooperation

Review from Customer Support Dept

Review Sentiment at Sutherland Global Services

72
72%
28
28%

About Sutherland Global Services' Team

B
74/100

Where This Score Ranks Sutherland Global Services' Team

TOP
35%

In the Top 35% of 1239 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

4th

4th place versus 5 competitors rated on Comparably

Sutherland Global Services' team score is currently ranked in the Top 35% of similar sized companies on Comparably and placed 4th among its competitors. 80% of Sutherland Global Services employees look forward to interacting with coworkers while 62% believe their company meetings are effective. Among the various teams at Sutherland Global Services, the Marketing department ranks the highest in team score.

Rate Team the Highest

  • Department - Marketing
    +13%
  • Tenure - 2 to 5 Years
    +5%
  • Ethnicity - Asian or Pacific Islander
    +2%

Rate Team the Lowest

  • Experience - Entry Level
    -38%
  • Department - Finance
    -37%
  • Ethnicity - Other
    -28%

How Sutherland Global Services' Team Score is Calculated

FILTER RATINGS BY

Results from 114 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

76
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes62%
No38%
Are your company's meetings effective?
AnswerPercent
Yes80%
No20%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes43%
No57%
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