Sutherland Global Services Customer Service Manager Salaries in Rochester, NY | Comparably
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Sutherland Global Services Claimed Company
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
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Sutherland Global Services Customer Service Manager Salaries in Rochester, NY

The average Sutherland Global Services Customer Service Manager in Rochester, NY earns an estimated $92,647 annually, which includes an estimated base salary of $81,488 with a $11,159 bonus. Sutherland Global Services' Customer Service Manager compensation is $22,353 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Sutherland Global Services in Rochester, NY can range from $32,000 - $200,000.

In Rochester, NY, The Customer Support Department at Sutherland Global Services earns $8,336 more on average than the Admin Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$92,647
Average Compensation
$81,488
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at Sutherland Global Services

In Rochester, NY, Customer Service Managers earn $2,778 more than Customer Service Managers.

Customer Service Manager
$90k*
CS Rep
$47k*
Technical Support
$40k*
* estimated salary

Compensation at Sutherland Global Services by Department

In Rochester, NY, The Customer Support Department averages $8,336 more than the Admin Department, and $23,819 less than the Finance Department

Finance
$91,000 Avg. total comp.
+$24k
Customer Support
$67,181 Avg. total comp.
Admin
$58,845 Avg. total comp.
-$8k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Sutherland Global Services reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Sutherland Global Services reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Sutherland Global Services Rate Their Compensation

The majority of Customer Service Managers at Sutherland Global Services believe they're not compensated fairly. 37% of Customer Service Managers at Sutherland Global Services say they receive annual bonuses, and the majority (52%) are satisfied with their benefits. See more compensation ratings at Sutherland Global Services

Do you believe you're paid fairly?
50% Yes
50
Does your company give annual bonuses?
37% Yes
37
Are you satisfied with your Benefits?
52% Yes
52

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