Sutherland Global Services Claimed Company

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more

EMPLOYEE PARTICIPANTS: 356

TOTAL RATINGS: 2766

CEO: Dilip Vellodi

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Joining Sutherland Global Services - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Sutherland Global Services is that the company was very unprepared on their first day. Sutherland Global Services employees concluded that their overall onboarding experience was positive. 20% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	67%
No	33%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	25%
Prepared	25%
Somewhat Prepared	0%
Unprepared	0%
Very Unprepared	50%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	20%
No	80%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Sutherland Global Services are rated a B-. At Sutherland Global Services most employees said they received feedback every week or never. 88% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Sutherland Global Services.

Answer	Percent
Every week	33%
Once a month	25%
Once a quarter	0%
Once a year	17%
Never	25%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	20%
No	80%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	88%
No	12%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 17% of employees at Sutherland Global Services said they negotiated their salaries. On average, Sutherland Global Services employees earn $129,955. Learn More about Salaries at Sutherland Global Services.

Average Salaries at Sutherland Global Services by Department

$141k*

Engineering

$164k*

Product

$124k*

Design

$111k*

Marketing

$102k*

Operations

$61k*

Admin

$160k*

Business Dev

$94k*

Finance

$240k*

Communications

$71k*

Customer Support

$110k*

$160k*

Legal

$147k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined Sutherland Global Services, get acclimated. Is lunch a social time or do people sit at their desks? At Sutherland Global Services the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at Sutherland Global Services, many employees say it’s because of the co-workers.

Answer	Percent
Company Mission	17%
Comp & Benefits	17%
Co-Workers	33%
Comfort & Familiarity	17%
Career Advancement Opportunities	16%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	33%
1 hour	50%
45 minutes	0%
30 minutes	17%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	25%
Once a quarter	0%
Never	75%

How often do you socialize with team members outside of work?

Professional Development

50% of employees feel as though Sutherland Global Services is beneficial to their continuous career growth, and 36% said they had a mentor at the office. Learn More about Professional Development at Sutherland Global Services.

Answer	Percent
Yes	36%
No	64%

Do you have a mentor at work?

Answer	Percent
Yes	50%
No	50%

Does your current company provide you meaningful opportunities for career advancement?

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