Sutherland Global Services Technical Support Salaries in Rochester, NY | Comparably
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
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Sutherland Global Services Technical Support Salaries in Rochester, NY

The average Sutherland Global Services Technical Support in Rochester, NY earns an estimated $41,009 annually, which includes an estimated base salary of $37,009 with a $4,000 bonus. Sutherland Global Services' Technical Support compensation is $18,812 less than the US average for a Technical Support. Technical Support salaries at Sutherland Global Services in Rochester, NY can range from $35,000 - $43,000.

In Rochester, NY, The Customer Support Department at Sutherland Global Services earns $8,336 more on average than the Admin Department.

Last updated 2 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$41,009
Average Compensation
$37,009
avg. base
$4,000
avg. bonus

Technical Support Salaries at Sutherland Global Services

In Rochester, NY, Technical Supports earn $1,283 more than Technical Supports, and $5,773 less than CS Reps.

Customer Service Manager
$90k*
CS Rep
$47k*
Technical Support
$40k*
* estimated salary

Compensation at Sutherland Global Services by Department

In Rochester, NY, The Customer Support Department averages $8,336 more than the Admin Department, and $23,819 less than the Finance Department

Finance
$91,000 Avg. total comp.
+$24k
Customer Support
$67,181 Avg. total comp.
Admin
$58,845 Avg. total comp.
-$8k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Sutherland Global Services reported making $52,662, while the average male Technical Support at similar sized companies reported making $72,396.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Sutherland Global Services reported making $87,582, while the average African American/Black Technical Support at similar sized companies reported making $50,540.

How Technical Supports at Sutherland Global Services Rate Their Compensation

The majority of Technical Supports at Sutherland Global Services believe they're not compensated fairly. 37% of Technical Supports at Sutherland Global Services say they receive annual bonuses, and the majority (52%) are satisfied with their benefits. See more compensation ratings at Sutherland Global Services

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