Syncron Culture | Comparably
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Syncron Claimed Company
Empowering the world’s leading manufacturers to deliver exceptional aftermarket service experiences while driving significant revenue and profit improvements. read more
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
297

Syncron Company Culture

Syncron Culture

This score is derived from employee ratings & reviews
4.2/5
Syncron's Overall Culture is rated B+

Top Rated Culture Dimensions

Syncron CEO

Top 10%Top 10% of Similar Size Companies
Dr. Friedrich (“Fritz”) Neumeyer Syncron's CEO
Dr. Friedrich (“Fritz”) Neumeyer
79 /100

Diversity at Syncron

Women at Syncron

Syncron eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies

Recommend to a Friend?

15

Syncron employees are 15% more likely to recommend Syncron as a great place to work

48%Promoters
19%Passives
33%Detractors

Working at Syncron

Working at Syncron is rated highly by 30 employees, across various culture dimensions. Syncron employees are most satisfied about Manager, CEO Rating, and Executive Team categories, putting Syncron’s culture in the Top 20% compared to similar sized companies on Comparably. See below in detail how working at Syncron was rated by employees.

Overall Company Culture at Syncron

B+

Overall Company Culture at Syncron is rated B+

Last updated months ago

Top
20%

Syncron ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 30 Employees

View Results
0
20
40
60
80
100
Sales
86
Sales86

Syncron Employee Reviews

Out of 26 Syncron employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Syncron improve their work culture.

85%
15%
Positive Reviews85%
Constructive Feedback15%

Positive Reviews From Syncron Employees

  • What did you like most about the interview process?
    The people involved were all really knowledgeable.
  • What did you like most about the interview process?
    The recruiters were extremely helpful and got back to me immediately.
  • What do you like best about the leadership team?
    Excellent leadership and are strictly looking at growing

Constructive Feedback From Syncron Employees

  • What's going wrong and how can it be improved?
    Products are old and lack innovation.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Lack of direction is causing underperformance.

Syncron Company Information

Syncron Company Overview

Empowering the world’s leading manufacturers to deliver exceptional aftermarket service experiences while driving significant revenue and profit improvements.

Syncron was founded in 1999 and its current CEO is Dr. Friedrich (“Fritz”) Neumeyer. Since its inception 27 years ago, Syncron has grown to 350 employees.

Syncron Mission, Vision & Values

Syncron Mission Statement

Empowering the world’s leading manufacturers to drive aftermarket business revenue and deliver the ultimate service experience.

Syncron Vision Statement

Leading the world’s transition from reactive aftermarket service to intelligently maximizing product uptime and customer loyalty.

Syncron Values

  • Customer Success
  • Always Ahead
  • Global Perspective
  • Make a Difference
  • Fairness and Respect
HeadquarterÖstra Järnvägsgatan 27
SE-111 20
Sweden
Websitewww.syncron.com
Founding Date1999
Tel+46 8 410 802 00
Company StatusPrivate
Jobswww.syncron.com/company/careers/
Social Sites

Syncron Competitors

Syncron competitors include PTC, PROS, Vendavo, and ServiceMax. Syncron ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Syncron compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    PTC's Logo
    PTC
    4.3/5
  2. #2
    Syncron's Logo
    Syncron
    4.2/5
  3. #3
    PROS' Logo
    PROS
    3.8/5
  4. #4
    Vendavo's Logo
    Vendavo
    3.7/5
  5. #5
    ServiceMax's Logo
    ServiceMax
    2.9/5

Syncron Employees

Syncron has 350 employees. 30 employees at Syncron have reviewed Syncron across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 30 Syncron employees give their leadership a grade of A, or Top 10% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Syncron are generally satisfied with their total compensation at Syncron, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Syncron are pleased with their team. 30 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Syncron are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Syncron believe the environment at Syncron is positive. Most Participants believe the pace of work at Syncron is comfortably fast. About 36% of the employees at Syncron work 8 hours or less, while 18% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Syncron are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Syncron - Employee Onboarding

The prevailing opinion from employees about joining Syncron is that the company was somewhat prepared on their first day. Syncron employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Syncron KPIs and OKRs

Employees’ understanding of Syncron's KPIs and OKRs is essential for its success. Out of 2 Syncron employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Syncron CEO & Leadership

Syncron CEO - Dr. Friedrich (“Fritz”) Neumeyer

Dr. Friedrich (“Fritz”) Neumeyer Syncron's CEO
79 /100

Syncron’s CEO Dr. Friedrich (“Fritz”) Neumeyer started in this role in 2020. Dr.’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably. Syncron’s CEO is highly regarded especially by employees in the Sales department, employees with Over 10 Years experience, and Caucasian employees. However, Male employees and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Syncron’s competitors, Dr. Friedrich (“Fritz”) Neumeyer ranks right above PROS CEO Andres Reiner. Under Friedrich (“Fritz”) Neumeyer’s leadership, Syncron employee respondents are most happy about their Manager and the company’s Executive Team. Professional Development and Perks And Benefits are two areas, according to respondents, where Syncron could stand to see real improvement.

Syncron Leadership

The Syncron Executive Team is rated an “A” and led by CEO Dr. Friedrich (“Fritz”) Neumeyer, Chief Customer Officer David Reiling, and Chief Marketing Officer Gary Brooks

  • Dr. Friedrich (“Fritz”) Neumeyer  CEO / President

    Dr. Friedrich (“Fritz”) Neumeyer CEO / President

    Dr. Friedrich (“Fritz”) Neumeyer joined Syncron as CEO in 2020 and has overall responsibility for the company’s global... read more

  • David Reiling Chief Customer Officer

    David Reiling leads Syncron’s global Customer Success organization, helping the most sophisticated after-sales service... read more

  • Gary Brooks Chief Marketing Officer

    Gary Brooks is responsible for global marketing and focuses on enabling leading manufacturers around the world transform... read more

  • Dag Sjöqvist Chief Financial Officer

    Dag Sjöqvist has served as Syncron’s CFO since 2008 and has overall responsibility for Finance and Legal. Mr. Sjöqvist... read more

  • Henrik Lenerius Global Head of Products

    Henrik Lenerius’ customer experience, market knowledge and passion for innovation enable him to lead product development... read more

  • Amanda Edwall Global Head of Employee Success

    Amanda Edwall’s passion for people and results drive her to lead the company’s efforts to attract, develop and retain... read more

  • Martin Nowakowski Vice President Americas

    Martin Nowakowski serves as the Vice President Americas of Syncron. Martin currently resides in the Greater Chicago... read more

  • Daniel Clark Vice President and Head of Americas, Sales

    Daniel Clark serves as the Vice President and Head of Americas, Sales of Syncron. Daniel currently resides in the... read more

  • Keith Charron Chief Sales Officer

    Keith Charron serves as the Chief Sales Officer of Syncron.

Syncron Salaries

How much does Syncron pay?

How much do people at Syncron get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Syncron is $115,310, or $55 per hour, while the estimated median salary is $120,111, or $57 per hour.

At Syncron, the highest paid job is a General Counsel at $275,079 annually and the lowest is a CS Rep at $45,775 annually. Average Syncron salaries by department include: Marketing at $160,331, Design at $88,141, Finance at $75,314, and HR at $90,996. Half of Syncron salaries are above $120,111.

14 employees at Syncron rank their Compensation in the Bottom 40% of similar sized companies (based on 42 ratings) while 14 employees at Syncron rank their Perks And Benefits in the Bottom 30% of similar sized companies (based on 14 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
20th Percentile
$92k
$92k20th Percentile
40th Percentile
$115k
$115k40th Percentile
60th Percentile
$196k
$196k60th Percentile
80th Percentile
$271k
$271k80th Percentile
100th Percentile
$351k
$351k100th Percentile
$115,310*
Average Compensation
$120,111*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Syncron Salaries by Department

Explore Syncron Salaries

Diversity & Inclusion at Syncron

The Diversity score provides insights into how diverse employees feel and rate their work experience at Syncron across various culture dimensions.

At Syncron, we firmly believe that all people should have the same rights, regardless of their race, ethnicity, nationality, class, caste, religion, belief, sex, gender, language, sexual orientation, gender identity, age, health or other status. We know that defining an individual by any of these characteristics isn’t a prerequisite to doing a great job and as such, it is not a basis by which we will evaluate you. We embrace diversity and work actively toward always being a place of inclusion and tolerance, a place where our employees can be who they are, because that is what makes them, and us as a company, successful. Your dedication, performance and how you treat your colleagues and our customers are the only things that are important to us. ,,At Syncron, we understand that beliefs may vary, and everyone may not embrace everything we stand for. However, we want to be explicitly clear where we, as a company, stand: all our employees are equal and are welcome just as they are. ,,We believe so strongly in making Syncron an inclusive place for everyone that we have a zero-tolerance policy for any acts of discrimination or prejudice against another employee, customers, partners, or the general public. It’s important to us to take a strong stance on these issues, and so we encourage all Syncron employees and possible future team members to reflect on whether they are willing to live up to these values in their entirety, or if another employer might offer a closer match with their values. ,,To those who have ever been made to feel less than equal, simply because of who you are: we see you, you matter, you are important, you make a difference. At Syncron, the diversity of our employees is the key to success, something that enriches our work environment and that we will continue to nurture. We invite you to join us as we do our part to create a more just and equitable world.

Ranked Culture the Highest

Women N/A/100
Men 86/100
Department - Sales
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Syncron Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Syncron PTO

Syncron PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Syncron Careers

Syncron Jobs

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Frequently Asked Questions regarding Syncron

What is Syncron address?

Syncron location is at Östra Järnvägsgatan 27

Who is the CEO of Syncron?

Syncron CEO is Dr. Friedrich (“Fritz”) Neumeyer, their score by employees is 79

What is Syncron eNPS?

The eNPS for Syncron is 15

What is the salary for Designer in Syncron?

Designer average salary in the US is 81k

What are the salaries in the HR in Syncron?

The average salaries for HR in Syncron is 91k

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