


Diverse employees at TaxJar have rated Perks And Benefits, CEO Rating, and Team as the highest categories they have scored
Women at TaxJar have rated Team, CEO Rating, and Perks And Benefits as the highest categories they have scored
TaxJar employees are 83% more likely to recommend TaxJar as a great place to work
| 87% | Promoters |
|---|---|
| 9% | Passives |
| 4% | Detractors |
Working at TaxJar is rated highly by 164 employees, across various culture dimensions. TaxJar employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting TaxJar’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Boston. See below in detail how working at TaxJar was rated by employees.
Overall Company Culture at TaxJar is rated A
Last updated months ago
TaxJar ranks in the Top 10% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Out of 1074 TaxJar employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping TaxJar improve their work culture.
| Positive Reviews | 98% |
|---|---|
| Constructive Feedback | 2% |
What do you like best about the leadership team?That there are a number of females in leadership roles and that they have integrity to their word!
What is most positive about the culture and environment at your company?At the core, People matter more than the company.
What are some of the best things about your team?The lack of ego is the big the one. We've got a ton of sharp and immensely capable people, but everyone remains down-to-earth and friendly. We're hugely competitive in our space but uncompetitive on a personal level, and I think that's instrumental to our cohesiveness. Everyone's got your back.
TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax, and is trusted by more than 20,000 businesses.
TaxJar was founded in 2013 and its current CEO is Mark Faggiano. Since its inception 13 years ago, TaxJar has grown to 200 employees.
Spend Time on Your Business. Not Sales Tax.
At TaxJar, we believe in a few things above all else: treating people with respect, building the absolute best product imaginable and we believe that helping people reach their potential is the ultimate satisfaction. Around here, we call this The TaxJar Way. And it’s why we obsessively leverage technology and automation to solve a problem no one wants to deal with - sales tax. We know that a happy team means happy customers, and we’re intentional about creating incredible experiences for both our customers and our teammates. We’ve always been committed to hiring the best and brightest to join, and we support a team where diversity thrives.
| Headquarter | 462 Washington Street #3066 Woburn, MA 01888 United States of America |
|---|---|
| Website | www.taxjar.com |
| Founding Date | 2013 |
| Company Status | Private |
| Jobs | www.taxjar.com/jobs/ |
| Social Sites |
TaxJar competitors include Sovos, Vertex Inc., and Avalara. TaxJar ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how TaxJar compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.










TaxJar has 200 employees. 164 employees at TaxJar have reviewed TaxJar across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 164 TaxJar employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at TaxJar are pleased with their total compensation at TaxJar, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TaxJar are extremely happy with their team. 164 Participants grade the quality of their coworkers an A+. The majority believe the meetings at TaxJar are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TaxJar believe the environment at TaxJar is positive. Most Participants believe the pace of work at TaxJar is comfortably fast. About 60% of the employees at TaxJar work 8 hours or less.
Overall, the employees at TaxJar are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining TaxJar is that the company was very prepared on their first day. TaxJar employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At TaxJar 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of TaxJar's KPIs and OKRs is essential for its success. Out of 158 TaxJar employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 155 have said yes.
TaxJar’s CEO Mark Faggiano started in this role in 2013. Mark’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Boston. With a high CEO score, Mark Faggiano has won the Best CEOs in 2020 along with Salsify CEO Jason Purcell and Nextdoor CEO Sarah Friar. In addition, Mark has garnered Best CEOs for Diversity in 2020 specifically for Diversity, making TaxJar’s CEO one of the top rated CEOs by diverse employees. TaxJar’s CEO is highly regarded especially by employees in the Product department, employees in the Finance department, and employees in the Sales department. However, African American/Black employees, employees identified with Other ethnicities, and employees with 6 to 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to TaxJar’s competitors, Mark Faggiano ranks right above Sovos CEO Andrew Hovancik. Under Faggiano’s leadership, TaxJar employee respondents are most happy about their Environment and the company’s Executive Team. Gender and Diversity are two areas, according to respondents, where TaxJar could stand to see real improvement.
The TaxJar Executive Team is rated an “A+” and led by CEO Mark Faggiano, Chief Revenue Officer & Founder Ryan Thompson, and Chief Technology Officer & Founder Matthew Anderson
Mark Faggiano CEO / President
Mark Faggiano serves as the CEO / President of TaxJar.
Ryan Thompson Chief Revenue Officer & Founder
Ryan Thompson serves as the Chief Revenue Officer & Founder of TaxJar.
Matthew Anderson Chief Technology Officer & Founder
Matthew Anderson serves as the Chief Technology Officer & Founder of TaxJar.
Carolyn Urban VP, Customer Success
Carolyn Urban serves as the VP, Customer Success of TaxJar.
Elaine Page VP, People Ops
Elaine Page serves as the VP, People Ops of TaxJar.
Vibhor Chhabr VP of Product
Vibhor Chhabr serves as the VP of Product of TaxJar.
Matt Bieniek VP, Finance
Matt Bieniek serves as the VP, Finance of TaxJar.
Mark Faggiano CEO & Founder
Mark Faggiano serves as the CEO & Founder of TaxJar.
Sara Strope VP, Marketing
Sara Strope serves as the VP, Marketing of TaxJar.
163 employees at TaxJar rank their Compensation in the Top 25% of similar sized companies in the US (based on 508 ratings) while 163 employees at TaxJar rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 345 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $141k | $141k | 1st Percentile |
20th Percentile $169k | $169k | 20th Percentile |
40th Percentile $193k | $193k | 40th Percentile |
60th Percentile $214k | $214k | 60th Percentile |
80th Percentile $240k | $240k | 80th Percentile |
100th Percentile $324k | $324k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at TaxJar score the company 85/100 across various culture categories, placing TaxJar in the Top 35% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at TaxJar across various culture dimensions.
TaxJar is a human-first company. ,People are accepted and free to be who they are.,We embrace that diversity, equity, inclusion and belonging are essential sources of creativity and innovation that bring a richness of thinking and experience to the work that is celebrated at TaxJar. Simply put, we care. We will always put people - our team and our customers - first, by supporting our people to do their best work building products our customers love. ,Our formula is simple. We believe we have an elevated level of responsibility in everything we do. This means we empower our team to do the right thing for each other and for our customers, and we do the right thing, even when it's harder. We’ve built a team based on trust, that endeavors to maximize our team members’ individual talents so our workplace creates a sense of meaning and belonging for everyone.,TaxJar’s 2020 Diversity, Equity, Inclusion and Belonging report on our Life at TaxJar Blog.,,We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]
Mandatory Birthday Holiday! 2x year Company Summits Gym/Netflix/Internet/Phone/Amazon Prime/Spotify Reimbursement Health and Wellness Initiatives $1,000/year Towards Professional Development $250 Towards Home Ergonomic SetUp Company Surprises and Swag Paid Maternity and Paternity leave Peer recognition program Above Marketing Level Equity 5 Weeks Vacation
TaxJar's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is TaxJar's most important benefit besides Healthcare when ranked by employees, with 80% of employees saying it is the most important benefit. TaxJar's benefits and PTO Package averages to represent a $2500+ cash value per month.

No Recent Jobs found for TaxJar on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Candidates By Department
Engineering | 40% | |
|---|---|---|
Finance | 20% | |
All Industries | 20% | |
Executive | 20% |
Candidates By Location
Boston | 100% |
|---|
What is TaxJar address?
TaxJar location is at 462 Washington Street #3066
Who is the CEO of TaxJar?
TaxJar CEO is Mark Faggiano, their score by employees is 96
What is TaxJar eNPS?
The eNPS for TaxJar is 83
How many employees work in TaxJar?
TaxJar has 200 employees
Who are TaxJar competitors?
TaxJar main competitors are Sovos, Vertex Inc., Avalara