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Telvista Claimed Company
Telvista is a fast-paced, innovative Global BPO (Business Process Outsourcing) company that provides comprehensive outsourcing solutions to companies around the world by helping to improve their overall operational efficiency.
We partner with various companies from diverse industries and develop outsourced BPO services tailored to match each company’s specific needs. This partnership allows our clients to focus on the core competency of their business without overburdening internal resources; it also equips our clients with competitive agility and scalability.
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Initially loved the company, leadership and the culture, but I am disappointed in the direction things are heading in.
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel better about my compensation if bonuses were calculated fairly and paid out, on time.
What's going wrong and how can it be improved?
If Telvista would listen to their mid level supervisors and trainers, pay us fairly, treat us fairly, and set reasonable expectations, it would go a really, really long way.
What needs to change to make the company culture better?
Telvista asks for feedback on how to change the company culture, then implements nothing that is discussed. We’re all replaceable and we’ve even been told that... verbally by a director. New leadership may change things.
What does the leadership team need to get better at?
Senior leadership spends more time pretending to do work than actually assisting support staff who actually run the contracts. Client care execs spends their time out of the office, preparing to leave the office, playing video games, or hiding in their office from the clients.
What do your coworkers need to improve and how could you work together better?
Competition is great, but at the end of the day we should all be working towards the same goal. My peers spend more time trying to throw one another under the bus and not enough time learning how to partner and work effectively with other departments.
Other Employee Reviews for Telvista
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