The Breakers Palm Beach Culture | Comparably
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The Breakers Palm Beach Claimed Company
As one of America’s most iconic resorts and synonymous with the Palm Beach luxury lifestyle, The Breakers is a spectacular, 140-acre oceanfront destination celebrated for its gracious service, unparalleled seaside glamour and world-class amenities. Founded in 1896 by magnate Henry M. Flagler, and still in the hands of his heirs today, this legendary, Italian Renaissance-style hotel continues to thrive as an independent property. Along with being recognized as an award-winning workplace, The Breakers has earned numerous accolades for its social impact on the environment, community and team member well-being. A 2025 Fortune 100 Best Companies to Work For® by Great Place To Work® and Fortune Magazine®, We’re always searching for dynamic individuals to join the team—view our available positions, and apply online: www.thebreakers.com/careers From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1432
TOTAL
RATINGS
41521

The Breakers Palm Beach Company Culture

The Breakers Palm Beach Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

The Breakers Palm Beach CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Paul N. Leone The Breakers Palm Beach's CEO
Paul N. Leone
95 /100

Diversity at The Breakers Palm Beach

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at The Breakers Palm Beach have rated Outlook, CEO Rating, and Executive Team as the highest categories they have scored

Women at The Breakers Palm Beach

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at The Breakers Palm Beach have rated CEO Rating, Outlook, and Executive Team as the highest categories they have scored

The Breakers Palm Beach eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

77

The Breakers Palm Beach employees are 77% more likely to recommend The Breakers Palm Beach as a great place to work

82%Promoters
13%Passives
5%Detractors

The Breakers Palm Beach Company News

Working at The Breakers Palm Beach

Working at The Breakers Palm Beach is rated highly by 1432 employees, across various culture dimensions. The Breakers Palm Beach employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting The Breakers Palm Beach’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Fort Lauderdale, FL. See below in detail how working at The Breakers Palm Beach was rated by employees.

Overall Company Culture at The Breakers Palm Beach

A+

Overall Company Culture at The Breakers Palm Beach is rated A+

Last updated months ago

Top
5%

The Breakers Palm Beach ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 1432 Employees

View Results
0
20
40
60
80
100
Conference Services
92
Conference Services92
Human Resources
92
Human Resources92
In Room Dining
90
In Room Dining90
Breakers Row 2
89
Breakers Row 289
Conference Facilities
89
Conference Facilities89
Corporate
89
Corporate89
Echo
89
Echo89
Facilities Management
89
Facilities Management 89
Henry's Palm Beach
89
Henry's Palm Beach89
Ocean Golf Maintenance
89
Ocean Golf Maintenance89
Ocean Tennis
89
Ocean Tennis89
Restaurant - Administration
89
Restaurant - Administration 89
Beach Club
88
Beach Club88
Housekeeping
88
Housekeeping88
Sales
88
Sales88
Technology Services
88
Technology Services88
Accounting
87
Accounting 87
Activities
87
Activities 87
Breakers West
87
Breakers West87
Design Studio
87
Design Studio87
Flagler Steakhouse
87
Flagler Steakhouse87
Guest Relations
87
Guest Relations87
Laundry
87
Laundry87
Pool & Bungalows
87
Pool & Bungalows87
Supply Chain Management
87
Supply Chain Management 87
Banquet - Bake Shop
86
Banquet - Bake Shop86
Breakers Row 1
86
Breakers Row 186
Reservations
86
Reservations86
Retail - Administration
86
Retail - Administration 86
Seafood Bar
86
Seafood Bar86
Stewarding
86
Stewarding86
Audio Visual
85
Audio Visual85
Banquet - Culinary
85
Banquet - Culinary85
Circle
85
Circle85
Event Sales
85
Event Sales85
Ocean Golf
85
Ocean Golf85
Spa
84
Spa84
Transportation
84
Transportation 84
Banquet - Operations
83
Banquet - Operations83
Grounds Maintenance
83
Grounds Maintenance 83
Guest Services
83
Guest Services83
HMF
83
HMF83
Retail - Shops
83
Retail - Shops83
Ocean House
82
Ocean House82
Security
82
Security82
Italian
81
Italian81
Flagler Club
80
Flagler Club80

The Breakers Palm Beach Employee Reviews

Out of 11153 The Breakers Palm Beach employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping The Breakers Palm Beach improve their work culture.

94%
6%
Positive Reviews94%
Constructive Feedback6%

Positive Reviews From The Breakers Palm Beach Employees

  • What are some of the best things about your team?
    The golf academy has been very close over the past few years, and we work together exceptionally well.
  • What makes you most happy at work?
    Seeing my students great better
  • What is most positive about the culture and environment at your company?
    Our team embraces the acceptance of helping one another. Everyone is willing to do anything for any member of our team.

Constructive Feedback From The Breakers Palm Beach Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Larger percentage of our lessons to the pros would be great
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Florida pays servers $10/an hour. We should receive this as there are hours we are working without getting tipped. And we actually don't have the guarantee of the 20% because our tips are reduced for members, employees and happy hour. It lowers morale to go above and beyond and not be compensated.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I personally dont feel undervalued, it would be nice to make a little bit more, but I am more concerned with those who have been employed for over 10 years and who are not compensated fairly. They are the ones who I believe are being undervalued.

The Breakers Palm Beach Company Information

The Breakers Palm Beach Company Overview

As one of America’s most iconic resorts and synonymous with the Palm Beach luxury lifestyle, The Breakers is a spectacular, 140-acre oceanfront destination celebrated for its gracious service, unparalleled seaside glamour and world-class amenities. Founded in 1896 by magnate Henry M. Flagler, and still in the hands of his heirs today, this legendary, Italian Renaissance-style hotel continues to thrive as an independent property. Along with being recognized as an award-winning workplace, The Breakers has earned numerous accolades for its social impact on the environment, community and team member well-being. A 2025 Fortune 100 Best Companies to Work For® by Great Place To Work® and Fortune Magazine®, We’re always searching for dynamic individuals to join the team—view our available positions, and apply online: www.thebreakers.com/careers From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

The Breakers Palm Beach was founded in 1896 and its current CEO is Paul N. Leone. Since its inception 130 years ago, The Breakers Palm Beach has grown to 2400 employees.

The Breakers Palm Beach Mission, Vision & Values

The Breakers Palm Beach Mission Statement

In honoring the family legacy of being one of the finest resorts in the world, our purpose is to provide exceptional service and make a difference in the lives of our team members, guests and community we serve.

The Breakers Palm Beach Vision Statement

We are compelled by an unrelenting pursuit to make the best even better, enabling extraordinary experiences that give life to lasting memories.

The Breakers Palm Beach Values

  • Employee-centric culture
  • Inclusivity
  • Integrity & trust
  • Personal enrichment
  • Best-in-class talent
  • Gracious service
  • One-of-a-kind experiences
  • Social responsibility
  • Passion with purpose
  • Preservation & modernization

Sustainability and Corporate Social Responsibility at The Breakers Palm Beach

The Breakers is a purpose-driven, family-owned organization whose timeless fundamentals are rooted in its employee-centric culture and steadfast commitment to social responsibility. Vital to the company’s longevity and as testament to its 128-year history, is our ownership’s passion for the well-being of our team, community and environment. We are honored to uphold their vision of being a conscientious corporate citizen and an ever-improving, dynamic enterprise that faces every challenge as an opportunity to make a significant difference. This allows us to ignite our spirit in a meaningful way and continuously raise the bar, delivering on our social impact mission: to be an unrelenting force of action and influence that positively transforms the world around us.

As we continue to move forward, The Breakers is dedicated to the advancement of diversity, equity, inclusion and belonging; community engagement, responsible procurement and environmental sustainability. These cultural values are embedded in the unrivaled investment in our people, and they encourage constructive behaviors and responsible business practices, which elevate the workplace and foster team member fulfillment. This in turn, drives guest satisfaction, long-term profitability and delivers a profound impact among key stakeholders. To view our 2024 Social Impact Report, please visit: https://issuu.com/thebreakerspalmbeach/docs/the_breakers_social_impact_report_-_2025?fr=sNTE5YTkwMTMwNDc

Across our resort grounds, we implement ecologically-friendly practices that conserve resources and protect the environment, promising an enhanced quality of life for future generations. Our efforts epitomize The Breakers’ devotion to environmental stewardship, while maintaining the distinctive quality and world-class service that guests expect of our resort. These green endeavors include energy efficiency, water conservation and waste reduction.

The Breakers is committed to expanding and enhancing all of our environmental programs to protect and preserve our precious natural resources.

At The Breakers, we strive to be servant leaders throughout the community. Our dedicated team embraces the organization’s culture of caring and volunteerism, and we value the opportunity to support those in need.

The Breakers’ GIVES program encourages team members to use work time to support local agencies through the use of Community Service Hours. Each year, full-time team members receive 16 hours of paid time for volunteering (part-time employees receive 8 hour) to contribute time, energy and resources to their choice of charitable partners. In addition, during orientation, new team members engage in a community service project with members of our Executive Group, which emphasizes the spirit of service at the heart of The Breakers and the importance of Community Service Hours.

In 2023 The Breakers served 226 agencies, hosted nearly 700 volunteer activities & events, provided over 30,000 volunteer hours and contributed $2.76 million in cash and in-kind contributions.

Headquarter1 South County Rd.
Palm Beach, FL 33480
United States of America
Websitethebreakers.com
Founding Date1896
Tel(561) 655-6611
Company StatusPrivate
Jobswww.thebreakers.com/careers
Social Sites
  • Experience The Breakers Palm Beach
  • A career at The Breakers is more than just making a living—it’s making a life.

The Breakers Palm Beach Employees

The Breakers Palm Beach has 2400 employees. 1432 employees at The Breakers Palm Beach have reviewed The Breakers Palm Beach across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 1432 The Breakers Palm Beach employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at The Breakers Palm Beach are extremely happy with their total compensation at The Breakers Palm Beach, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at The Breakers Palm Beach are extremely happy with their team. 1432 Participants grade the quality of their coworkers an A+. The majority believe the meetings at The Breakers Palm Beach are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at The Breakers Palm Beach believe the environment at The Breakers Palm Beach is positive. Most Participants believe the pace of work at The Breakers Palm Beach is comfortably fast. About 79% of the employees at The Breakers Palm Beach work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at The Breakers Palm Beach are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
The Breakers Palm Beach employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at The Breakers Palm Beach report the work pace is comfortably fast
Work Pace
A Day in the Life
96% of The Breakers Palm Beach employees look forward to interacting with their team every day
Coworkers
A Day in the Life
The Breakers Palm Beach employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
86% of The Breakers Palm Beach employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
The Breakers Palm Beach employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of The Breakers Palm Beach employees call their work environment positive
Environment

Joining The Breakers Palm Beach - Employee Onboarding

The prevailing opinion from Comparably users in Fort Lauderdale, FL about their company is that it was very prepared on their first day. Fort Lauderdale, FL employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

The Breakers Palm Beach KPIs and OKRs

Employees’ understanding of The Breakers Palm Beach's KPIs and OKRs is essential for its success. Out of 1429 The Breakers Palm Beach employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1355 have said yes.

AnswerPercent
Yes95%
No5%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

The Breakers Palm Beach CEO & Leadership

Paul N. Leone The Breakers Palm Beach's CEO
95 /100

The Breakers Palm Beach CEO Awards and Recognitions

Best CEOs 2025 (Large Companies)
Best CEOs 2024 (Large Companies)
Best CEOs 2023 (Large Companies)
Best CEOs for Diversity 2023 (Large Companies)
Best CEOs for Women 2023 (Large Companies)

The Breakers Palm Beach’s CEO Paul N. Leone started in this role in 1985. Paul’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Fort Lauderdale, FL. With a high CEO score, Paul N. Leone has won the Best CEOs in 2025. In addition, Paul has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making The Breakers Palm Beach’s CEO one of the top rated CEOs by diverse employees. The Breakers Palm Beach’s CEO is highly regarded especially by employees in the Operations department, employees in the Accounting department, and employees in the Activities department. However, employees in the Italian department, employees in the Marketing department, and employees in the Grounds Maintenance department have a less favorable view of the CEO and believe there is room for improvement. Under N. Leone’s leadership, The Breakers Palm Beach employee respondents are most happy about their Compensation and the company’s Environment. Professional Development and Gender are two areas, according to respondents, where The Breakers Palm Beach could stand to see real improvement.

The Breakers Palm Beach Leadership

The The Breakers Palm Beach Executive Team is rated an “A+” and led by CEO Paul N. Leone, Executive Vice President & Chief Administrative Officer Atesh Chandra, and President Tricia Taylor

  • Paul N. Leone  CEO / President

    Paul N. Leone CEO / President

    Over the course of a career that progressed from Certified Public Accountant to a world-class hotelier, Paul N. Leone... read more

  • Atesh Chandra Executive Vice President & Chief Administrative Officer

    Atesh Chandra serves as the Executive Vice President & Chief Administrative Officer at The Breakers Palm Beach. He... read more

  • Tricia Taylor President

    Tricia Taylor serves as the President at The Breakers Palm Beach. She started with the resort in March 1996.

  • Jim Mostad Senior Vice President of Sales

    Jim Mostad serves as the Senior Vice President of Sales at The Breakers Palm Beach. He started with the resort in... read more

  • Denise Bober Chief Human Resources Officer

    Denise Bober serves as the Senior Vice President & Chief Human Resources Officer at The Breakers Palm Beach. She started... read more

  • John Zoller Senior Vice President of Retail Operations

    John Zoller serves as the Senior Vice President of Retail Operations at The Breakers Palm Beach. He started with the... read more

  • Kristy Pressly Vice President of General Counsel & Risk Management

    Kristy Pressly serves as the Vice President of General Counsel & Risk Management at The Breakers Palm Beach. She started... read more

  • Jorge Cabrera Senior Vice President - Accounting, Technology & Supply Chain

    Jorge Cabrera serves as the Vice President of Accounting, Technology & Materials Management at The Breakers Palm Beach.... read more

  • Darren Hirsowitz Senior Vice President & Chief Financial Officer

    Darren Hirsowitz serves as the Vice President of Finance at The Breakers Palm Beach. He started with the resort in July... read more

Diversity & Inclusion at The Breakers Palm Beach

Diverse employees at The Breakers Palm Beach score the company 87/100 across various culture categories, placing The Breakers Palm Beach in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at The Breakers Palm Beach across various culture dimensions.

The Breakers is a purpose-driven, family-owned organization that embraces the value of each one of its team members. The well-being of our team, community and environment remain central to our culture as a conscientious corporate citizen. An award-winning workplace for diversity, we offer a culture of caring, superior compensation and a robust benefits package.

Ranked Culture the Highest

Women 93/100
Department - Conference Services
Men 93/100
Department - Retail - Administration
Diverse Employees 91/100
Department - Echo

Ranked Culture the Lowest

Women 71/100
Department - Flagler Club
Men 80/100
Department - Spa
Diverse Employees 71/100
Department - Retail - Administration

The Breakers Palm Beach Perks & Benefits

The Breakers' employee-centric culture and steadfast commitment to social responsibility have been fundamental to the company’s success and longevity. Our dedicated ownership, descendants of founder Henry Flagler (circa 1896), holds tremendous passion for the well-being of our team members, which resides at the forefront of The Breakers’ comprehensive wellness programs. In addition, The Breakers significantly raises the value of employment beyond its superior compensation and benefits. Our team members truly value our non-traditional cultural/lifestyle benefits (per team feedback), such as: · Opportunities to use resort amenities (accommodations, dining, golf & shopping) · Cross training that offers more paths for advancement · Financial advisory services · Paid parental leave for adoption and birth · Paid Volunteer Time Off · On-site wellness clinic · Recently expanded team member programs that focus on Mental Health, Wellness for Team Members of Color and Parenting

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Unique Office Space

The Breakers Palm Beach PTO

The Breakers Palm Beach's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding The Breakers Palm Beach

What is The Breakers Palm Beach address?

The Breakers Palm Beach location is at 1 South County Rd.

Who is the CEO of The Breakers Palm Beach?

The Breakers Palm Beach CEO is Paul N. Leone, their score by employees is 95

What is The Breakers Palm Beach eNPS?

The eNPS for The Breakers Palm Beach is 77

How many employees work in The Breakers Palm Beach?

The Breakers Palm Beach has 2400 employees

What are the benefits at The Breakers Palm Beach?

The Breakers Palm Beach perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Performance Bonus, Gym Membership / Reimbursement, Tuition Reimbursement, Company Social Outings, Legal Assistance & Unique Office Space

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