The Coffee Bean & Tea Leaf – My manager is the most horrible person I've ever met. She belittles me every chance she gets. She talks badly behind my back. I am sickened by this company. I cant even go to HR about anything because she is friends with all of them. Its sad to know my hard work goes unnoticed. She couldnt care less | Comparably

The Coffee Bean & Tea Leaf – My manager is the most horrible person I've ever met. She belittles me every chance she gets. She talks badly behind my back. I am sickened by this company. I cant even go to HR about anything because she is friends with all of them. Its sad to know my hard work goes unnoticed. She couldnt care less

Born & Brewed in California since 1963. We love coffee, tea and tweeting - all brewed fresh daily from our Home Office in Los Angeles. read more
EMPLOYEE
PARTICIPANTS
180
TOTAL
RATINGS
1058

My manager is the most horrible person I've ever met. She belittles me every chance she gets. She talks badly behind my back. I am sickened by this company. I cant even go to HR about anything because she is friends with all of them. Its sad to know my hard work goes unnoticed. She couldnt care less

What did you like most about the interview process?

I was interviewed by a different manager at the time and it was amazing that manager literally changed my life and is still my friends or this day. The manager we have now has to go there's no exception everyone will leave this company and no one will do anything about it.

What are some of the best things about your team?

I love my team members. But none of them will speak up about how they are being treated by the manager. She literally scared everybody into hiding and not going to HR about all the problems going around at the store. The district manager won't do anything she could care less. Our manager is horrible

What's going wrong and how can it be improved?

I don't know how many times I have to write but our manager is literally the reason we don't have as many customers anymore. No one can get a hold of customer service and I don't really think anyone cares how badly she treats us. The things that come out of her mouth are absolutely disgusting.

What does the leadership team need to get better at?

The fact that they make it so hard for customers to get a hold of the company if they have a complaint is really mind-boggling to me. So many customers have seen how our manager treats us and nothing is ever done about it. I wish I worked for a company who cared about their employees more.

Why do you feel undervalued and what would make you feel better about your compensation?

I have worked for the company for almost 3 years and my manager treats me like I'm a five-year-old. The shift supervisors do most of her work anyway. I am sick of feeling belittled by her like I am a piece of gum on the bottom of her shoe. I shouldn't have to hesitate to go to HR because of her.

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