The Coffee Bean & Tea Leaf Sales Department Employee Reviews
Briefly describe your overall experience at your company
overworked, understaffed, no benefits, rude and entitled customers
Review from Sales Dept
Horrible hate it, would never work for another coffee bean associated branch
Review from Sales Dept
The company has a lot to work on, but the staff and store atmosphere it good
Review from Sales Dept
What do you like best about the leadership team?
The main issue is that they have forgotten what it's like to be a barista. They have an awful lot to say about how to do the job with no idea what it is actually like to do it.
Review from Sales Dept
Lots of opportunity to move up.
Review from Sales Dept
What does the leadership team need to get better at?
they need to be better vetted for their job, the majority of managers at this company are in no way qualified and absolutely partake in favoritism and hypocrisy.
Review from Sales Dept
The fact that they make it so hard for customers to get a hold of the company if they have a complaint is really mind-boggling to me. So many customers have seen how our manager treats us and nothing is ever done about it. I wish I worked for a company who cared about their employees more.
Review from Sales Dept
This company is horrible, you don't get paid enough managers and company does not care about you. Company is so cheap
Review from Sales Dept
Communication, communication, communication! That's all it takes.
Review from Sales Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of The Coffee Bean & Tea Leaf yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
If you are not a manager, they will NOT allow you to work full time. I work 5-6 days a week and am not full time, meaning I dedicate most days of the week to this job and get zero benefits.
Review from Sales Dept
I have worked for the company for almost 3 years and my manager treats me like I'm a five-year-old. The shift supervisors do most of her work anyway. I am sick of feeling belittled by her like I am a piece of gum on the bottom of her shoe. I shouldn't have to hesitate to go to HR because of her.
Review from Sales Dept
The company needs to up their game
Review from Sales Dept
Better health benefits, and better pay for assistant managers and managers.
Review from Sales Dept
Low pay for the work that is because asked to do.
Review from Sales Dept
What are some of the best things about your team?
the baristas that make the store run are an amazong group of hardworking people. the main issue is with management.
Review from Sales Dept
The baristas are the one redeeming quality of this job. I love my coworkers.
Review from Sales Dept
I love my team members. But none of them will speak up about how they are being treated by the manager. She literally scared everybody into hiding and not going to HR about all the problems going around at the store. The district manager won't do anything she could care less. Our manager is horrible
Review from Sales Dept
They genuinely like our customers and it shows (at least most of them)
Review from Sales Dept
Everyone is friendly and willing to help
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Liability needs to improve better communications
Review from Sales Dept
What is most positive about the culture and environment at your company?
the baristas are tight knit, hardworking, and care about the quality of product that we are producing. they make working here worthwhile.
Review from Sales Dept
Customers are the only positive thing occasionally
Review from Sales Dept
Everyone is treated like a family and feel very safe.
Review from Sales Dept
The staff and the guests. It really feels like a family.
Review from Sales Dept
The baristas are fun to be around
Review from Sales Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
when i was interviewed, the manager was extremely polite and engaged. they made a concise decision and it went very smoothly.
Review from Sales Dept
I got to talk to the general manager and he was very open and welcoming
Review from Sales Dept
my hiring manager was very welcoming
Review from Sales Dept
I was interviewed by a different manager at the time and it was amazing that manager literally changed my life and is still my friends or this day. The manager we have now has to go there's no exception everyone will leave this company and no one will do anything about it.
Review from Sales Dept
I just went and talked about myself
Review from Sales Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Joking around with my coworkers
Review from Sales Dept
Friendly customers and employees at work
Review from Sales Dept
The staff and the guests
Review from Sales Dept
What's going wrong and how can it be improved?
our district manager is not at all qualified for their job. they play favorites and allow hypocrisy to run rampant, at our location, and i'm sure many others. this effects everyone beneath them and makes it much harder to accomplish our job in a positive and fair environment.
Review from Sales Dept
I don't know how many times I have to write but our manager is literally the reason we don't have as many customers anymore. No one can get a hold of customer service and I don't really think anyone cares how badly she treats us. The things that come out of her mouth are absolutely disgusting.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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