The GEO Group Employee Reviews
Out of 7278 The GEO Group employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping The GEO Group improve their work culture. The Finance team, with 95% positive reviews, reports the best experience at The GEO Group compared to all other departments at the company. The Design team offered the most constructive feedback, with 32% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Valuing their employees by providing significant raises.
Review from Customer Support Dept · Posted 7 days ago
I personally asked Ms. Lebrun at the GEO Location Blackwater River Corrections and Rehabilitation Facility if her cellphone was on the list of approved devices, to which she responded by demanding to know who my supervisor was and threatening to have me fired. As security personnel, this demoralized
Review from Operations Dept · Posted 7 days ago
Communication amoungst themselves and officers. No one seems to know anything and theyre more so either you follow unknown policies or be terminated.
Review from Operations Dept · Posted 10 days ago
Communicate clearly with staff and objectives. Acknowledge employees that go above and beyond their normal duties.
Review from Operations Dept · Posted 10 days ago
Acknowledging strengths of workers and focusing on retaining staff with better pay. All staff, not just new hires. Focus on weaknesses as well. Understaffed offices
Review from Customer Support Dept · Posted 10 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
Not being made to feel like I'm spare parts
Review from Operations Dept · Posted 4 days ago
no comment at this time
Review from Operations Dept · Posted 4 days ago
Being paid more for the work I do.
Review from Customer Support Dept · Posted 7 days ago
As an Accounts Clerk, I feel undervalued because our position is paid less than other accounting clerk roles despite performing comparable work and handling significant amounts of money daily. Greater pay equity that reflects our responsibilities and workload would help me feel more valued.
Review from Finance Dept · Posted 7 days ago
Other offices near by are paid much higher than us even though we have the same cost of living.
Review from Operations Dept · Posted 7 days ago
What do your coworkers need to improve and how could you work together better?
Need to report to work and complete job duties
Review from Operations Dept · Posted 4 days ago
Be more competent in the work that they do (hire better/capable employees).
Review from Customer Support Dept · Posted 7 days ago
Work in a professional manner including coming to work on time and respecting 1hour lunch breaks
Review from Admin Dept · Posted 7 days ago
People who work here fall into two categories, overpaid management totally removed from the mission of the facility, or underpaid and under qualified personnel who couldn't tell you their mission or responsibilities. if GEO cares about their image, something should be done about BRCRF.
Review from Operations Dept · Posted 7 days ago
Communication, professionalism, less favoritism, work as a team rather than what's in it for me and abusing the system or blaming others for their mistakes.
Review from Operations Dept · Posted 8 days ago
What needs to change to make the company culture better?
Being respectful to all cultures
Review from Operations Dept · Posted 10 days ago
The management team and how they handle employee needs. Managements needs get taken care of way more than staff needs. Supervising case manager is always leaving early, multiple times a week, often leaving two people only on the premises. Making the workplace feel like a positive and warm environmen
Review from Admin Dept · Posted 11 days ago
Nothing to say about that
Review from Operations Dept · Posted 11 days ago
I think d/o's should be rewarded for keeping order in the facility, for example if an officer is on post for 30 days and no incidents have occured he or she should receive a gift card.
Review from Operations Dept
Attendance like we are getting good pay.let it be 12hours shift not at times we do 13hours because G1 key are few and most of the key are not working good enough
Review from Customer Success Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Not enough staff doing their job
Review from Operations Dept · Posted 4 days ago
no comment at this time
Review from Operations Dept · Posted 4 days ago
The salary based on the emotional toll that we undergo every day is not balanced.
Review from Customer Support Dept · Posted 7 days ago
Toxic environment, no training, no engagement from upper management, security protocols ignored. Nothing can help this unless you plan on firing the upper management and Admin staff and starting over. Corruption is rampant.
Review from Operations Dept · Posted 7 days ago
Staff morale, overworked, undercompensated. Improve benefits, increase pay by minimum 6% and actually show staff at the facilities that they matter to the company and aren't just another number or name to put on a roster.
Review from Operations Dept · Posted 8 days ago
What would you most like to see improved at your company?
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