The GEO Group Employee Reviews
Out of 6635 The GEO Group employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping The GEO Group improve their work culture. The Finance team, with 96% positive reviews, reports the best experience at The GEO Group compared to all other departments at the company. The Design team offered the most constructive feedback, with 32% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Customer Support Dept
Review from Operations Dept
What do you like best about the leadership team?
I appreciate that my Supervisor checks in on me daily to see how I am, see if I need anything to do my job for the day and conducts monthly one on one meetings with me.
Review from Customer Success Dept
Everyone seems to have their own way of doing things, which makes it hard to figure out an accurate way of doing things. I would hope there is an actual training process for how the assessments are done from GEO instead of a crash course on doing things and then being expected to remember it all.
Review from Communications Dept
Leadership team works as a cohesive unit. They are very approachable to staff. Always seem willing to receive suggestions from staff for operational improvements.
Review from Operations Dept
they are encouraging and and keep it professional .
Review from Customer Support Dept
Their presence in time of a crisis.
Review from Operations Dept
What does the leadership team need to get better at?
They need to learn how to give instructions on how to do the job.
Review from Operations Dept
Listening to employees needs. Not holding is over all the time. Following policies for posts. Having offocers back when we try to uphold policies. Working as a team
Review from Operations Dept
Pay was jacket up for the first 8 weeks. Poorly trained supervisors who are poorly trained in leadership, threaten us with firing for minor offenses, and do not know the company policies and procedures. IT won't return my calls.
Review from Operations Dept
They should recognize people, Officers, etc., for what they are experienced in or certified in. There are Officers that are asking for specific certifications, and they don't care
Review from Operations Dept
It is essential to be respectful and considerate of employees' personal time, and to demonstrate authentic, non-judgmental leadership, while providing appropriate training. Understanding team dynamics and strategically reconfiguring teams can help integrate new officers and foster a more inclusive e
Review from Operations Dept
What is the best part about your compensation package?
Insurance appears to be fairly priced and adequate for my family's needs.
Review from Operations Dept
am happy with the package
Review from Customer Support Dept
Affordable, very good benefits package
Review from Operations Dept
N/A, I'm using none at this time
Review from Operations Dept
I like the company contribution in my 401K and the other perks as well.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If GEO wants to attract and retain high quality employee's who will make their position a career and not a temporary stopping point, the pay should commensurate with the cost of living.
Review from Customer Success Dept
Some type of bonus pay or hazard pay on a quarterly basis.
Review from Communications Dept
I feel that I should at least get hazard pay for being inside a controlled enviorment.
Review from Operations Dept
I feel undervalued due to a toxic work environment, lack of communication within department, hostile behavior with intentional incorrect name references, unpleasant attitudes towards employees and unappreciative of work efforts. I expect a higher compensation for my skill set/ progress with inmate
Review from Operations Dept
Better benefits leas hours and following policies
Review from Operations Dept
What are some of the best things about your team?
Good communication, willingness to help each other, respectful, thoughtful and good humor.
Review from Customer Success Dept
We all know that the training process for the assessments is lacking in a way to teach new employees. And we all are handed files to take over that are out of compliance by weeks.
Review from Communications Dept
We all try to stick together and learn how to do this job on one accord.
Review from Operations Dept
Each one of my team members have extensive experience in corrections and leadership.
Review from Operations Dept
work together and have some employees that will correct you to help you out when you're not sure of something.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Avoid petty, offensive behavior-more respectful communication to develop and maintain trust. Engaging, attentive and inclusive supervisory/management interaction with all staff not just selective few. Avoid divisive comments and bias behaviors. I would not recommend any referrals to this department
Review from Operations Dept
Work as a team no one likes to clean at night
Review from Operations Dept
The Mexican/American employees in El Paso are clannish and exclusive of others.
Review from Operations Dept
Many of them have negative attitudes or they don't interact at all.
Review from Admin Dept
Learn how to communicate and work as a team
Review from Operations Dept
What is most positive about the culture and environment at your company?
Good, quality training, supportive Supervisors and good follow up.
Review from Customer Success Dept
the culture is very different
Review from Communications Dept
The most positive part of the company is that we all try to get our job done in the timely manner.
Review from Operations Dept
The staff and leadership are very positive and approachable. Everyone seems to work well as a team.
Review from Operations Dept
staying professional and keeping the peace
Review from Customer Support Dept
What needs to change to make the company culture better?
The benefits cheaper so more people can afford the healthcare itself, also more opportunities to advance yourself and build your career here
Review from Operations Dept
Learn how to speak to employees
Review from Operations Dept
Being open-minded and being willing to train and understand that everyone learns differently.
Review from Operations Dept
Certain leaders need to respect us employees on how they speak to us and as well to the detainees some leaders talk to them ugly disrespectful they belittle them some are inmates but there’s more detainees they need to also get respected every dorm I
Review from Operations Dept
Leadership should receive more training in team building and integrity in the work place.
Review from Operations Dept
What did you like most about the interview process?
it was more of a relaxed interview not so formal, yet all the information that needed to be discussed was
Review from Operations Dept
The stages of my interview process were quick yet through to meet all key stakeholders making the decision to hire.
Review from Executive Dept
I was quick and HR was responsive and informative of what was taking place in the background.
Review from Finance Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of The GEO Group yet.
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What makes you most happy at work?
Not working in an environment that supports negativity. I appreciate being checked on, supported and allows for someone to speak their thoughts and be appreciated.
Review from Customer Success Dept
Nothing makes me happy at this job
Review from Operations Dept
Completing the mission and working hard to lead my staff. Conduct succession planning with my direct reports and prepare them take the next steps.
Review from Operations Dept
when anyone smiles at me
Review from Customer Support Dept
my career as an officer
Review from Operations Dept
What's going wrong and how can it be improved?
An actual training course for what is needed for us to accomplish our work.
Review from Communications Dept
Supervision which reflects the offensive, divisive, bias behavior of staff.
Review from Operations Dept
Stop holding us over for 16-20 hours
Review from Operations Dept
Organization, communication and learning how to speak to employees.
Review from Operations Dept
My turnover training was not adequate and when I ask the person questions I get a negative response or I'm just ignored. No one seems to know how to help me with my responsibilities or whom to ask.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of The GEO Group yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of The GEO Group yet.
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